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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4408 reviews)
Jessica H
October 30, 2025
5 out of 5
Tyler at the Dayton mall store was an absolute legend!! He went above and beyond to help us with an online order from the Beavercreek store! We had gotten the run around with the Beavercreek location, but thank you to Tyler for all of his help when the other store wouldn’t even answer a simple question.
Tom S
October 27, 2025
4 out of 5
Typically no issues with this location. Website is normally up to date with their inventory and the staff is helpful. Only thing is they seem to have way too many people on the floor at once so if you're walking around looking for a present or just shopping you'll probably be asked if you need help finding anything about seven times.
Amanda A
October 24, 2025
3 out of 5
I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a decent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.
Response from Best Buy
October 24, 2025
Hello, Amanda,
Thank you for sharing your experience in store. I can certainly understand that finding the best deal and the most variety to find the appliance you will love for your space can be difficult. If you need support please reach out to us on any of our social media profiles below with Review 60168 for support.
Facebook (https://bby.me/k86w64), Twitter/X (https://bby.me/pzo4t2), Instagram (https://bby.me/yy1u9i)
LEE D
October 24, 2025
1 out of 5
This is for best buy in general, not the Dayton location~
ordered a gift card with a gift card. The order got cancelled with no fault of my own. $0.00 charge was saying awaiting approval. Contacted the bank and they said everything was fine on their end. I wake up to my order cancelled. I contact best buy customer service who says it was a one time code and they couldn't issue a new one or give me an equal $10 gift card. Told me if I wanted to save $10 in the future I'd have to spend $50 and use a reference number they gave me. Completely BS and wasted time. Got a supervisor who was super rude and talking over everything I said and told me I'd have to spend $50, or $100 or maybe $400 in the future to save $10 by using the reference code. I couldn't just go make my original purchase of $10 using it. The want me to SPEND $50 to save $10!! Best buy such a big conglomerate they can't issue someone a $10 gift card when their system cancels an order they used a gift card on. Will be leaving this review as a warning to others to buy your digital cards elsewhere