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Best Buy Tuttle Crossing
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Frequently Asked Questions About Best Buy Tuttle Crossing
How do I check product availability at the Tuttle Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuttle Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuttle Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuttle Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4090 reviews)
Andrea P
April 07, 2026
1 out of 5
The WORST EXPERIENCE EVER!!! I will never buy again in this place.
We bought a refrigerator that was supposed to be installed for our new home. I came the day before moving to receive the refrigerator, the delivery showed up and he decided to just not deliver it.
We need to hustle all the way to get the refrigerator delivery to the house at the Best Buy location; which the told us that we will receive the new one in a few days.
The gave us a substitute fridge for a few days that was on top that with a hit on one of the doors, and they even asked my husband if he wanted that one because it was ready to go. Of course he said no, that we will wait for the other one. The day that was supposed to be delivered no one showed up and I didn’t receive a notification for it. I needed to call Best Buy to get the news that they change the date without notifiying us, and I needed to wait ANOTHER WEEK. Finally they came to deliver the new fridge and guess what: they do not install it, they didn’t connect it to the water AND they didn’t even install the pulls from the doors. Like what in the world?
What kind of service is that after ALL THE HUSTLE?
Because apparently we needed to buy separately the install and the things to connect it to the water when that was supposed to come the first time we did the purchase.
It has been a nightmare.
Response from Best Buy
April 07, 2026
Hello, thank you for leaving us a review. Getting your refrigerator installed during the first appointment is definitely the goal. Can you please reach out to us on Facebook (https://bby.me/vMTXZ3), Twitter/X (https://bby.me/h9W3Y6), or Instagram (https://bby.me/xFpRfA) with more information about your experience? Please begin your message with "This is regarding my Google Review #139409".
James E
April 06, 2026
5 out of 5
In and out less than 5 minutes. Knew exactly what I needed and exact location.
Nathan O
April 03, 2026
5 out of 5
I always find what I am looking for and always great service from the reps.
Litple R
April 01, 2026
1 out of 5
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.