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Best Buy Tuttle Crossing
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Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Tuttle Crossing
How do I check product availability at the Tuttle Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuttle Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuttle Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuttle Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4081 reviews)
Jim H
March 21, 2026
1 out of 5
Purchase a Lenovo computer that was labeled one Tetra byte of memory, but it only had half that. Then Geek Squad said I only needed TurboTax home in order to use remote remote desktop connection but that was totally wrong I had to update to Windows 11 Pro. Then I ask Geek Squad to do it. They tried but failed. Ended up doing it myself. Wasted half a day on this.. Moreover, the descriptions on all the computers were in such a tiny font that I could not read it even with my glasses and a magnifying glass. Even though there was plenty of room for a larger font. This is unabashed senior discrimination!
Response from Best Buy
March 21, 2026
Hello, Jim.
Thanks for taking the time to provide us your review. Purchasing something and realizing it does not match the description can certainly feel frustrating. We strive to provide our customers the best experience and support possible. Feeling like you were not treated with respect is upsetting to hear. We would like the opportunity to address this and ensure it is documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/pBKJfi)
- Twitter/X (https://bby.me/zLTvCW)
- Instagram (https://bby.me/DdyQ7r)
When reaching out, please reference your Google Review 133146.
Paul P
March 17, 2026
4 out of 5
Seemed kinda empty, but super easy to navigate and get in and out.
Tyler P
March 07, 2026
5 out of 5
After a not great experience at the Polaris location where no one would help us, we went to the Dublin location where they did amazing with customer service. Ellis was as phenomenal, knowledgeable and friendly. Did a great job helping us get the stove we wanted. 10/10 recommend.
Cub L
February 27, 2026
1 out of 5
Their AI phone system is stupid. You cant get a hold of anyone. If your gonna rely on a computer and charge high prices my business will go else where. When people call they should be able to get a hold of someone. To many people in that store to not be able to help someone on the phone. Poor service
Response from Best Buy
February 27, 2026
Hello,
Thank you for reaching out to us. It saddens us to hear that your recent experience was not a positive one, especially when needing support. We appreciate your feedback, and would like to offer further assistance. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #122717" when contacting us on social media.