Frequently Asked Questions About Best Buy Tuttle Crossing
How do I check product availability at the Tuttle Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuttle Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuttle Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuttle Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4004 reviews)
Naeem K
October 22, 2025
5 out of 5
My go to place from home appliances, electronics and media.
Bill C
October 21, 2025
3 out of 5
BB has become Sears. It's a home appliance center that also has a small electronics section with limited offerings. Still a pleasant, friendly crew, the biz has simply changed
Juan C
October 20, 2025
4 out of 5
Buena
Karen H
October 20, 2025
1 out of 5
Its ridiculous trying to get a human being on the phone to talk to. They need to work on that. Thats poor customer service.
Response from Best Buy
October 20, 2025
Hi Karen,
Thanks for sharing this review with us here. We're concerned to hear that you haven't received the assistance you needed when calling us. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/fwoccn), Twitter/X (https://bby.me/t1lmim), or Instagram (https://bby.me/v3ulb2) so our team can assist. Please include the Google Review reference number #58218 when reaching out.