Frequently Asked Questions About Best Buy Tuttle Crossing
How do I check product availability at the Tuttle Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuttle Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuttle Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuttle Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3835 reviews)
Rick G
November 29, 2024
4 out of 5
Confusion with using Best Buy credit card. Apparently if you have not purchased something for a time the card expires & we never received anything to advise us so we had to obtain a new card# to process our transaction and then call Best Buy to have a new card issued. It would be helpful if an expiration date was on the active card or received a notification that we needed to obtain a new card after a specified date.
linda b
November 25, 2024
1 out of 5
My friend went to buy a big screen tv on Halloween at the Dublin store .Too many details to post but he was treated so rudely that he literally walked out the store. He’s a well known barber and sees MANY CLIENTS DAILY. I was appalled! I contacted corporate a month ago but NO RESPONSE. We will never shop Best Buy again .
Response from Best Buy
November 25, 2024
Hello, Linda.
Thanks for reaching out and leaving us your feedback. We would like to document your experience as we are always looking to improve our services and operations. We would also like to help in any way possible. Your friend can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64474687. We look forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Regards,
^Jason
John L
November 23, 2024
5 out of 5
Employees very attentive
Ángel R
November 23, 2024
2 out of 5
Customer care needs attention.
Response from Best Buy
November 23, 2024
Hello, Ángel
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64464355". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron