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Frequently Asked Questions About Best Buy Beavercreek

How do I check product availability at the Beavercreek Best Buy?
How do I check my order status?
My local Beavercreek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Beavercreek stores’ holiday hours?

Recent Reviews

4.1
(3558 reviews)
Amy F
July 18, 2025
5 out of 5
Personable and knowledgeable staff. Quick in and out purchase including a stop at Geek Squad for a protective screen install.
Wade D
July 17, 2025
2 out of 5
Poorly staffed ,low inventory on several items, no geek squad installation
Elizabeth M
July 17, 2025
1 out of 5
Absolutely the worst customer service I have ever received. In 2025 I expect to be able to call a department and be able to reach someone that can tell me if the parts store in the back is open. A couple of months ago we bought a replacement head unit for my husband's car. The first one didn't work and they replaced it. Now the second one has gone out in less than six months. I can never reach the service department by phone and I can't even leave a message. If I drive in person 60% of the time they aren't even there! It is a gross waste of my time and horrendous customer service. If you are considering using this store to buy anything I strongly recommend you save your time, money and frustration!
Response from Best Buy
July 18, 2025
Hello, Elizabeth, Thanks for reaching out and leaving your review of Best Buy. Having your new stereo fail so soon after purchase is never great, so I can understand your disappointment. We would be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/tibh4l), Twitter/X (https://bby.me/m0v4bi), or Instagram (https://bby.me/7nalbt). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review #17059. Regards, ^ Aaron
W B
July 15, 2025
5 out of 5
Needed case for tablet didn't have the one I wanted but the young lady that helped me suggested a different brand and it worked out well.

About Best Buy Beavercreek

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