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Frequently Asked Questions About Best Buy Beavercreek

How do I check product availability at the Beavercreek Best Buy?
How do I check my order status?
My local Beavercreek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Beavercreek stores’ holiday hours?

Recent Reviews

4.1
(3662 reviews)
Lauren L
December 27, 2025
1 out of 5
Can someone please answer the phone?? I'm trying to schedule a service, which isn't possible online. Do I have to drive 20 minutes just to schedule an appointment? This is ridiculous.
Response from Best Buy
December 27, 2025
Hello, thank you for leaving us a review. Most services can be scheduled on https://bby.me/23tzeq, but our team is also available to help. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #96108". Facebook (https://bby.me/6nv17x) Twitter/X (https://bby.me/llvxzi) Instagram (https://bby.me/frrqvs)
Dan A
December 26, 2025
1 out of 5
Bought a laptop computer for a xmas gift picked out a certain color salesperson behind counter went to shelf and brought one back it was supposed to be a black faced hp laptop they had about 4 different colors .So opened up at xmas it was wrong color took it back 12/26/25 to exchange for correct color was told they didn't have the color i wanted and that the price had went up and i would have to pay the $40.00 difference .Manager wouldn't even speak with me about it and i just think that is some bullshit they gave me the wrong one and I shouldn't have had to pay anymore for it . So needless to say I won't be buying anything else from there ever again .I work in retail and we do not treat our customers that way.
Response from Best Buy
December 26, 2025
Hi, We understand your concerns with not being able to do an exchange for the correct color. We would love to look into this matter for you and help in any way we can. Please reach out to us by private message on X, Instagram, or Facebook, to speak with an agent. Please include the reference number 95437 in your message. X: https://bby.me/1xpp36 Facebook: https://bby.me/nmf3xn Instagram: https://bby.me/ay1v5r
Jennifer H
December 14, 2025
3 out of 5
Lots of employees standing around and not helping customers. 6 in one section alone and not asking any customers if they needed any help. And just one person and one cash register open at the front
Sean
December 11, 2025
5 out of 5
Staff was welcoming and helpful on black friday! Just didn't have what I was looking for at the time.

About Best Buy Beavercreek

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