I called and they said i had to come in to order an item, I waste my time rushing there for multiple workers to not even try, even though I have verbal confirmation the item is in stock. Horrible customer service thanks for wasting my time
Response from Best Buy
May 19, 2026
Hello,
Not being provided customer service with making a purchase is upsetting. Allow us to discuss this experience. Mention review # 154590 when connecting with us on a private social media link.
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Josh and Tyler really delivered today while I was in a rush. I didn't find exactly what I needed, but the fact that I promptly was able to explore my options while Tyler sorted out my other purchase easily made up for the lack of selection on smaller backpacks/satchels. I'd recommend the friendly faces in this store to anyone in need of quality products.
Great for electronics but expensive
Las veces qué e ido an sido muy amables