Love this place 213 dollars for a 55 in Fire TV get there today
Caleb helped me last week to purchase my brand new gaming laptop. He was very helpful and made the perfect match for me. He was very knowledgeable and taught me everything I need to know. Thank you Caleb!
Hikingwdogs_Melissa
June 28, 2026
5/13/2026 Purchased IPad, employees quite nice and helpful. IPad not in stock they set up delivery to my house. 5/15 FedEx delivered an empty box and claimed they delivered. File complaint with FedEx, they closed investigation with no resolution. 5/21 back to Beavercreek store, nice polite employee said call corporate. 5/21 called corporate customer service said I would get refund. 6/1 called corporate as 5/21 refund never happened. 6/1 was told again I would get refund, never did. 6/8 filed complaint with Better Business Bureau, they forwarded to Best Buy corporate. 6/28 back to Beavercreek store Customer Service said call corporate. I see a pattern of a company that cares less for their customers than ever before. 6/28 disputed charged online (with corporate). Local news and bad reviews might be the solution. Lesson, purchase only what you can touch and carry out of the store.
Response from Best Buy
June 28, 2026
Hello, Melissa,
Thank you for sharing your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress-free. Finding out your order shows being delivered but never receiving it is not the experience we want for our customers. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/kfOQWM), X/Twitter (https://bby.me/1h5ju6) or Facebook (https://bby.me/VPs0VP) with the full details. Also add Google Review 179490. We look forward to hearing from you.