Frequently Asked Questions About Best Buy Beavercreek
How do I check product availability at the Beavercreek Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Beavercreek Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Beavercreek stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Beavercreek Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3662 reviews)
Lauren L
December 27, 2025
1 out of 5
Can someone please answer the phone?? I'm trying to schedule a service, which isn't possible online. Do I have to drive 20 minutes just to schedule an appointment? This is ridiculous.
Response from Best Buy
December 27, 2025
Hello, thank you for leaving us a review. Most services can be scheduled on https://bby.me/23tzeq, but our team is also available to help. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #96108".
Facebook (https://bby.me/6nv17x)
Twitter/X (https://bby.me/llvxzi)
Instagram (https://bby.me/frrqvs)
Dan A
December 26, 2025
1 out of 5
Bought a laptop computer for a xmas gift picked out a certain color salesperson behind counter went to shelf and brought one back it was supposed to be a black faced hp laptop they had about 4 different colors .So opened up at xmas it was wrong color took it back 12/26/25 to exchange for correct color was told they didn't have the color i wanted and that the price had went up and i would have to pay the $40.00 difference .Manager wouldn't even speak with me about it and i just think that is some bullshit they gave me the wrong one and I shouldn't have had to pay anymore for it . So needless to say I won't be buying anything else from there ever again .I work in retail and we do not treat our customers that way.
Response from Best Buy
December 26, 2025
Hi,
We understand your concerns with not being able to do an exchange for the correct color. We would love to look into this matter for you and help in any way we can.
Please reach out to us by private message on X, Instagram, or Facebook, to speak with an agent. Please include the reference number 95437 in your message.
X: https://bby.me/1xpp36
Facebook: https://bby.me/nmf3xn
Instagram: https://bby.me/ay1v5r
Jennifer H
December 14, 2025
3 out of 5
Lots of employees standing around and not helping customers. 6 in one section alone and not asking any customers if they needed any help. And just one person and one cash register open at the front
Sean
December 11, 2025
5 out of 5
Staff was welcoming and helpful on black friday! Just didn't have what I was looking for at the time.