I don't know if these guys work on commission or what, but none of the men seem to want to help unless making a huge purchase. I came in knowing exactly what I wanted and had a picture of it from the Best Buy purchase, it was only a $10 USB converter, but 3 men ignored me and another sent me in a general direction which ended up being the wrong side of the store. Thank goodness for Ashley! She helped me find what I was looking for right away.