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Best Buy Findlay
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Findlay
How do I check product availability at the Findlay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Findlay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Findlay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Findlay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1224 reviews)
Susan W
January 13, 2025
1 out of 5
The worst customer service ever. Have to wait to talk to live agent and then you can’t understand the person. I had so much trouble with an iPad I recently purchased from the Findlay store. No one local from the store to talk to. Had the worst time trying to get help. It was a run around. Will never purchase another item from Best Buy again!!!!
Response from Best Buy
January 13, 2025
Susan,
Thank you for the review. I can understand your frustration with the experience, when contacting phone support. . I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64674155.
Regards,
^Kristy
Anilchowdary C
January 08, 2025
4 out of 5
Good Place to visit we can found lot of Electronics and Sims at discount prices
John H
December 21, 2024
3 out of 5
I was happy with the in person experience but the time that was told me was not correct so I had to wait 2 weeks to get my tv and when I got it home and set it up it was confusing so I called the store 3 times and never got to talk to anyone at the store it was always some person on a phone bank that couldn’t help me I had to do research on line to figure it out not a good experience
Response from Best Buy
December 21, 2024
Hello CUSTOMER,
Thanks for reaching out and providing your feedback. I can understand how you feel regarding not getting the assistance you needed. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: NUMBER" and share your full name, email, and phone number.
Thanks,
^Vanessa
Jewls
December 16, 2024
5 out of 5
Mark (the blonde one) was absolutely wonderful. It was very busy and I needed help with 3 different items and he was very patient and not rushing me at all.