Best Buy Findlay

Tried to call them. Big mistake! The AI that handles the phone calls asked me what I could be helped with. I said refrigerators. It wanted me to talk to someone about my credit card instead. When I said no, refrigerators, then, it started talking about Pokémon, non-stop, for like 2 minutes, until I asked for help from the service desk, and then it put me on hold for 10 minutes, and nobody ever answered. So I hung up and bought what I needed over the phone at ABC warehouse. Good work AI!

This is the kind of dump store that tells you whatever you want to hear to get you inside the door but doesn't stock anything but the junk

Went in looking for a couple of things, holding a pocket of cash for my purchases, after having to look for someone, and employee did eventually ask of I need help I asked a few questions, told him I had to think about it on what I was looking at so he just stands behind, for a extended amount of time. Which is weird. Then i asked about delivery which he said was free in findlay but wasn't sure about my town. Then he seemed a bit pushy about me buying something, so instead of figuring out what I was looking for and what I wanted, I walked out with my pocket full of cash. This store is unhelpful and ridiculous. I will not be going back to thos location for anything.

Called the store and can’t even reach out to someone physically at the store. Uses a ai system then transfers you to someone who can hardly speak English which was very hard to understand. Best Buy’s really downhill for making it so hard to reach the actual store.