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Services Offered
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Frequently Asked Questions About Best Buy Findlay
How do I check product availability at the Findlay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Findlay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Findlay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Findlay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1255 reviews)
Dawn M
January 28, 2026
1 out of 5
One star is one to many. There should be a direct number to Best Buy locations. Tired of AI and oversees Customer Service that have no idea what you are talking about. Quit taking jobs from the US and outsourcing. Keep jobs at each location.
Nathan R
January 12, 2026
4 out of 5
Geek squad was great
Beth Y
December 29, 2025
4 out of 5
Overall excellent experiences here. Most recently, however was slightly below expectations when asking for help deciding between different dash cam products. I know how to look things up on their website, like the employees, using a cell phone camera and scanning. But that's all any one could offer - which was inadequate to make decisions. Too little information and lack of ability to compare features because the website didn't share information in a consistent manner and this type of product was clearly not a specialty for anyone available to assist.
I do appreciate how easy it is to snag an employee and love their customer-facing attitudes, always treating me like a human being of value!
Sarah M
December 24, 2025
5 out of 5
Bought a tablet on line and was having connection issues, so brought it in to the Findlay store to have the Geek squad check it out. Didnt know you could make an appointment with them; thats convenient. Liam went through all the steps to fix the problem. It seemed to be fixed, but there was still the possibility of my wifi being the issue. Since I was still within the return time, he offered me a replacement, and free shipping to my home. Yes, please! I was expecting it on the 26th, but it came on the 24th. Big, fat bonus! The new tablet is having no issues and I am a happy woman on Christmas eve. The price was better than others were offering. Best buy had it in stock when others didn't. Liam of the Geek Squad took good care of me and offered great customer service. My replacement arrived earlier than expected. Sometimes, things just don't work out as expected, and the business that tries to correct the issue, serves the customer is the one who stands out from the rest. Thank you, and I will be back for my next purchase.