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Best Buy Findlay
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Findlay
How do I check product availability at the Findlay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Findlay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Findlay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Findlay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1225 reviews)
kathiuzka c
February 12, 2025
1 out of 5
There is black ice at the entrance and the security lady tell us to leave no matter the black ice or she will call the Police. She doesn't undertsnd that there is black ice and a semi truck slips.
Bobby
February 11, 2025
5 out of 5
Great services and outstanding customer care
Andrew M
February 03, 2025
1 out of 5
I understand there is a policy in place but Best Buy is at fault for telling and selling my wife NCAA 25 for Xbox one when it won’t play on it and it wasn’t made, when in yesterday to talk to manager mind you we were in process of moving and the damn manager wanted to argue with me she didn’t need to argue and Best Buy just lost a loyal customer and I called the “Findlay store number” and Harrison who took my call was even a dick
Response from Best Buy
February 03, 2025
Hello, Andrew,
Thank you for reaching out to us here on Google and taking the time to share your experience. We understand how important excellent customer service can be, and know we would be sharing our experience as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64771024
regards,
^Brandon
Susan W
January 13, 2025
1 out of 5
The worst customer service ever. Have to wait to talk to live agent and then you can’t understand the person. I had so much trouble with an iPad I recently purchased from the Findlay store. No one local from the store to talk to. Had the worst time trying to get help. It was a run around. Will never purchase another item from Best Buy again!!!!
Response from Best Buy
January 13, 2025
Susan,
Thank you for the review. I can understand your frustration with the experience, when contacting phone support. . I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64674155.
Regards,
^Kristy