Bought a computer online and picked it up in store. Pretty simple, no issues!
Gordon H
December 09, 2025
Online and phone customer service is some of the worst I’ve ever experienced. 4 hours, 8 agents and still no resolution. Save yourself the blood pressure - either go in person or stick to Amazon
Worst Buy did not deliver the TV on the scheduled date, no communication on why. Then you are on hold indefinitely on the phone. Later they said they would provide a credit due to the inconvenience and completely went back on this after the fact. Once you pay, they do not care about any issues or inconvenience you have. Shop elsewhere, not Worst Buy.
Response from Best Buy
December 07, 2025
Hi,
Sorry to hear that you experience this delivery issue. Please feel free connect with us on social media links. When doing so mention #83322.
Facebook (https://bby.me/cap78m)
Twitter/X (https://bby.me/6jl8lg)
Instagram (https://bby.me/rjem2v)
Ravenous R
December 07, 2025
Best Buy has a beautiful studio inside the store