Frequently Asked Questions About Best Buy Grove City
How do I check product availability at the Grove City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grove City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grove City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grove City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2970 reviews)
Sherri W
August 20, 2025
1 out of 5
Do not rely on their delivery service. I received a text that they would be arriving between 3:00pm and 7:00pm. I had not heard from them by 6:30. I checked the tracking link they sent. It shows they might get here by 7:45. That is NOT the delivery window I agreed to. My husband has to get up for work at 2:30 AM. We cannot stay up indefinitely waiting for them to show up late. This must be the same company that Lowes uses for delivery. They didn't show up until 9:15 at night. Sent a text that they were outside and then drove away. No delivery. Then tried to claim we weren't home. I will be refusing all deliveries in the future that are not on time.
Response from Best Buy
August 20, 2025
Hello,
Thanks for sharing this with us. I understand having your delivery be unexpectedly delayed later than the agreed upon times and then have them leave without actually attempting the delivery, isn't a welcome experience.
I'd like to ensure this is looked into further with you by our corporate team. Please send a private message on one of our social media platforms, Facebook (https://bby.me/zl2jdw), Twitter/X (https://bby.me/0uw18s), or Instagram (https://bby.me/uoc54y), and mention your "Google review #32384" in your message.
Sincerely,
^ Melissa
Joseph C
August 17, 2025
3 out of 5
The store was clean and had an ok selection, but I felt there were more employees around than necessary. It made it harder to browse comfortably
Response from Best Buy
August 17, 2025
Hi Joseph,
Thanks for sharing this review with us here. I'm glad to hear your experience in our store was generally positive, though I'm concerned to hear you may not have felt comfortable at times due to the amount of staff. We're always here to help, but don't want to feal overbearing by any means. If you'd like to share any additional feedback with us, or need any other assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/t3xmn1), Twitter/X (https://bby.me/t688i7), or Instagram (https://bby.me/hwml4i). Please also include the Google Review reference number #30884.
Regards,
^Caleb