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Frequently Asked Questions About Best Buy Grove City

How do I check product availability at the Grove City Best Buy?
How do I check my order status?
My local Grove City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Grove City stores’ holiday hours?

Recent Reviews

4.0
(3016 reviews)
Omar
December 17, 2025
1 out of 5
Ordered three laptop on black Friday sale and chose to pickup in store, I Came in and only one of them was ready for pickup I got that and I was waiting notification when the rest of my order arrives however the store didn’t notified me, instead they cancelled my order without let me know that items even arrived for pick up, many times I tried to log in the bestbuy app somehow it didn’t work it for me either First and last time shopping with them
Rynn M
December 13, 2025
1 out of 5
Terrible Customer Service I bought two new computers from Best Buy and paid for the yearly Geek Squad warranty that was supposed to cover everything. When the computers started having issues, Best Buy refused to exchange them. They also charged me a $29 service fee that I was never told about when I bought the warranty. This feels misleading and dishonest. The warranty did not work as promised, and customer service was no help at all. Very disappointed. I would not recommend Geek Squad or Best Buy.
Response from Best Buy
December 13, 2025
Hi, Rynn, Thanks for taking the time to leave a review. I can understand expecting clarity on our Geek Squad Protection Plans. So that we can better advise, please send us a private message on social media. Our team would be happy to help you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please mention the phrase “Google review #87319” when messaging us.
Mylah M
December 10, 2025
5 out of 5
Bought a computer online and picked it up in store. Pretty simple, no issues!
Gordon H
December 09, 2025
1 out of 5
Online and phone customer service is some of the worst I’ve ever experienced. 4 hours, 8 agents and still no resolution. Save yourself the blood pressure - either go in person or stick to Amazon

About Best Buy Grove City

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