They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.
Response from Best Buy
April 01, 2026
Thank you for sharing this experience with us, Daniel. The idea is to alleviate the store from the phones, to help all of our in-person visitors. This is not the feeling we want for our customers, and we would like to know how we can help resolve your current situation. We'd like to get this reviewed for you further.
Please message us more details through our social media channels on Instagram (https://bby.me/vWc6ZE), X/Twitter (https://bby.me/kymVEv) or Facebook (https://bby.me/uftwjM). Also add Google Review 137225. We look forward to hearing from you.
Stephanie L
March 17, 2026
Nobody spoke to me even though I tried to ask someone for help I was ignored the girl at register was rude