Stephanie L
March 17, 2026
Nobody spoke to me even though I tried to ask someone for help I was ignored the girl at register was rude
As far as electronics stores go, the most helpful and knowledgeable
Geek Squad tried to quote me $300 for a simple, free 15-minute repair. I was having an issue with my Mac that wouldn't power on. I needed a simple firmware revive using the Apple configuration tool, which they have access to. The Geek Squad person told me that he could not run a diagnostic because it would not power on. I did not need a diagnostic. I then went to the Apple Store, and the technician was confused about why they did not help me there. My laptop is under warranty, so it should have been free even if I needed a repair. I spent an entire day dealing with Best Buy and got no help, and spent 30 minutes in the crowded Apple store and was helped right away. I would not recommend using Geek Squad for anything. I had a simple issue, and it was handled poorly. I recommend going to the manufacturer of your device, whether it be Apple, Samsung, Motorola, or even Toshiba, as you will have a better experience.
Great place for all your technology needs. They offer competitive prices and occasional discounts, making it easy to find good deals. The staff was friendly and helpful, making the shopping experience even better.