A manager needs to reach out to us. I guarantee they do not want me posting the details of our experience. Complete and total incompetence from sales people to design team to installation. Don’t Think you can actually speak directly to somebody in a location that doesn’t exist anymore you cannot call and ask to speak to a manager you get routed to foreign speaking people who you cannot understand and have no clue how to resolve a situation. And just because you have an appointment, doesn’t mean they will show up or let you know that they are not going to show up. Extremely frustrating!!!! I am a firm believer in not leaving negative reviews. I realize it can affect people in a very harmful way, but there is no way to communicate with the Store or anybody who can actually resolve a situation this needs to be changed.
It's a friendly atmosphere and great prices are had
Purchased three different computers here, one worked fine, one failed after a year and was repaired and the third worked for a month and a half before crapping out.
We went to have the third serviced it was marked irreparable and they gave us store credit so naturally we replaced the third with another computer.
We get home only for said computer to be DoA, I would not recommend getting your products here due to the quality of the product.
Response from Best Buy
December 31, 2025
Good Morning, Zain,
We fully understand how you are feeling after your recent computer purchases have not worked as expected. We would love to look into this situation with you. Please feel free to contact our team by sending us a private message on social media.
- Facebook (https://bby.me/8l2ktu)
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Got what I needed. The sales associates were very helpful