Needed help with seeding an ink cartridge was told I have to buy a new one or email cannon.... then I call the store they sont have a real number, takes u to a call center in India where they cannot connect you at all to the store... why even have a 614 number might as well 1800 it..... edit it went in after having sent my mom the girl with red hair that was working register needs to be restrained in customer service.... her attitude is unacceptable talked to me like im her kid or something took everything in my not to lose my shit.. she apparently is the same person who was rude to my elderly mother.. probably rhe last thing I will purchase from best buy......
Response from Best Buy
July 20, 2026
Hey there.
We know how important it is to connect with someone who can help with your printer cartridge. If you still need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #190796 in your message. Thanks.
I had 10 people ask me if I need anything in a span of 5 minutes. I used to work at Best Buy and understand what they’re doing, it’s to prevent stealing. Then multiple staff proceed to stand and stare at me while shopping. I told them I am not here to steal anything, the employee laughed and said “I see you, while pointing and dancing.” Do your job but let’s be professional. The 10 minutes I was there I overheard multiple shoppers having to say something to staff experiencing the same behaviors.
jason was great. phenomenal service
Always super friendly staff, thanks yall :)