Frequently Asked Questions About Best Buy Grove City
How do I check product availability at the Grove City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Grove City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Grove City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Grove City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3102 reviews)
Brad N
June 24, 2026
1 out of 5
Called to speak to someone in the actual store. The automated system is worthless. When I finally got someone and requested to speak to someone on the actual store they said I couldn't. Worthless service. Would rate 0 stars if I could. Taking my business where I can actually speak to a rep in the actual store who knows what they're talking about
Response from Best Buy
June 24, 2026
Hi there, Brad,
Thanks for reaching out to us. This is far from the feedback that we strive to hear from our customers.
At this time, Best Buy does not offer in-store phone operators. You are welcome to reach out for phone support at 1-888-BEST BUY or 1-888-237-8289. Our Phone Agents are trained to assist with your inquiries.
Our team would also be happy to assist you on social media on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #176937” when reaching out on social media.
Wyte W
June 21, 2026
5 out of 5
Super friendly greeter. Went is with my son to waste time, ended up buying a few things. Super clean. Fast check out. Cheers
David T
June 07, 2026
1 out of 5
No one would help us. To busy playing on their phones.
Derrick K
June 05, 2026
5 out of 5
I had a terrible time with getting the Verizon store to solve problems I was having and decided to stop by Best Buy in Grove City to see if they could help. I started talking to Will who was in the samsung phone section and he took the time to help me with an issue that was not his responsibility other than to make sure someone that didn't even buy a product in the sore had a good customer experience. Thanks for your help Will.