Made an appointment for today 6/24/2025 at 5:40pm rearranged my whole schedule so I would be able to make it and be there on time. Rushed from work to get there. I get there and they said the tech leaves at 7pm but if you come in at 11am tomorrow we can take your appointment. I never complain but this is not ok I work like most of us we can’t just come at anytime. If you allow me to make an appointment you should take my appointment I was on time I just don’t understand.
I went there to purchase a new computer. Staff were helpful, but not pushy. Service was quick and efficient!
Had an issue getting a phone replacement, went back in and was taken care of with ease, supervisor Joey was excellent!
Total tech is worthless. You pay for it to cover your items but when you utilize it there is a $79 warranty claim to pay. If your curious why they don't tell you this it's because it's in the fineprint on the keypad. 🙄 customer service is next to nothing. It's actually better to just buy directly from a manufacturer (apple, Samsung, Microsoft, etc...) than to deal with these morons 🙄