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Frequently Asked Questions About Best Buy Fairfield Township

How do I check product availability at the Fairfield Township Best Buy?
How do I check my order status?
My local Fairfield Township Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairfield Township stores’ holiday hours?

Recent Reviews

4.1
(2139 reviews)
Delaney W
October 16, 2024
1 out of 5
I have never in my life experienced such bad products. We bought a 75inch Samsung DU6900F. Got it home, put it up and turned it on. There was a giant line across the top of the screen due to the packaging. So we take it back to exchange it for a new one. We come home with the new one, take it out of the box and there is a giant crack down the bottom of it. This is insane!!! Do not buy literally anything from the store.
Irene H
September 16, 2024
1 out of 5
I went to the store on September 15 to buy 2 ipads and the store employee was being so rude to me. His name is Wyatt. He gave me attitude the entire time I was there and treated me like I was stupid. Customer service is horrible.
Response from Best Buy
September 16, 2024
Hey there, Irene. Thanks for sharing your insight with us. Shopping for a new iPad should be a pleasant experience, so I can understand your frustration. Go ahead and reach out to our social media support team so that we may get you taken care of. Please be sure to include your full name, phone number, email, and a copy of your Google review number #64206910. -Facebook (http://facebook.com/BestBuy) -Twitter/X (http://twitter.com/BestBuySupport) -Instagram (http://instagram.com/BestBuy) Cheers, ^Jason
Alex W
September 06, 2024
1 out of 5
DO NOT ORDER DELIVERY I ordered delivery and they only gave me one window , Friday 7-11am I could not manage to be home at that time and I needed to sign. Once I missed delivery I had to wait 24 hours for the “status” to be changed to either do in store pickup or cancel my order I will never be shopping from Best Buy again never had this issue anywhere else it’s ridiculous.
Response from Best Buy
September 06, 2024
Hello and thanks for reaching out on Google, Alex. We understand the frustration of this experience. Delivery windows are typically between 7a.m. and 7p.m. and can occur at any point during this window. We try to give you a more narrowed arrival time as soon as our team's route is set. If you have additional need of assistance, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64165822. Kindly, ^Graham
Mark H
August 24, 2024
5 out of 5
Always appreciate best buy doing electronics recycling. There's so few places to do so

About Best Buy Fairfield Township

bestbuy.com