Frequently Asked Questions About Best Buy Fairfield Township
How do I check product availability at the Fairfield Township Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairfield Township Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairfield Township stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairfield Township Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2304 reviews)
Greg r
April 07, 2026
1 out of 5
I dropped off my home theater receiver 3 weeks later went to the store to pick it up and found the metal casing was dented. Told them to ship it back to get it fixed. Still under warranty they said okay no problem. Sorry for the inconvenience. Received an email after 2 weeks this morning that it's back. Went to the store. Spoke with Caleb. He brought it out found out it never did get shipped back damaged so it just sat there for 2 weeks. He spoke with the manager manager told him corporate said that it's out of their hands. They fixed it. I called a corporate. They told me to go back to the store and have the manager call them and they will tell him to fix it. So that means me driving back to the store for the third time. Unfreaking believable.
Response from Best Buy
April 07, 2026
Hello Greg,
Thank you for your review. Sending out something to get repaired, only to find it was not repaired is understandably frustrating and disappointing. This experience does not align with the kind of support that we strive to provide here at Best Buy. We would appreciate the opportunity to look into this further for you.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/PDodoz)
- Twitter/X (https://bby.me/mj0qm5)
- Instagram (https://bby.me/WP46aT)
When reaching out, please reference your Google Review 139344.
Victor H
March 31, 2026
4 out of 5
Great service friendly staff
Michael D
March 30, 2026
5 out of 5
Had next day delivery on my copy machine
Amanda V
March 23, 2026
5 out of 5
Geek squad to save the day! My elderly mom was hacked and they removed everything and even added a roaming block so it won't happen again. The gentleman that checked us in and the one who checked us out were very informative and explained what to look for to help this to never happen again. Thank you so much guy's! I will have to find my folder to add the gentleman's name's.