They had physical copies of Tomodachi Life Living the dream ready when I walked in, after I wandered around two Walmarts that said they were in stock and they, were in fact, not. Thank you Best Buy for saving my Tomodachi dreams!!
I dropped off my home theater receiver 3 weeks later went to the store to pick it up and found the metal casing was dented. Told them to ship it back to get it fixed. Still under warranty they said okay no problem. Sorry for the inconvenience. Received an email after 2 weeks this morning that it's back. Went to the store. Spoke with Caleb. He brought it out found out it never did get shipped back damaged so it just sat there for 2 weeks. He spoke with the manager manager told him corporate said that it's out of their hands. They fixed it. I called a corporate. They told me to go back to the store and have the manager call them and they will tell him to fix it. So that means me driving back to the store for the third time. Unfreaking believable.
Response from Best Buy
April 07, 2026
Hello Greg,
Thank you for your review. Sending out something to get repaired, only to find it was not repaired is understandably frustrating and disappointing. This experience does not align with the kind of support that we strive to provide here at Best Buy. We would appreciate the opportunity to look into this further for you.
Please feel free to reach out to our support teams on social media, so we can better assist you.
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When reaching out, please reference your Google Review 139344.
Great service friendly staff
Had next day delivery on my copy machine