Christopher H
October 25, 2026
Went to get an Apple Pencil. They had a card to bring up to the front. The cashier had to go to the back to get it. Well, they left and never came back. I stood there for at least ten minutes. Eventually, I just walked out while a manager and another cashier watched me and said nothing.
Also, the cashier desks are covered with worn-down, sticky duct tape. I have been in run-down gas station garages with better upkeep.
People wonder why brick-and-mortar is going into the bucket. Maybe it's the lousy service, experience, and environment.
Installed dash cam, did a great job. No issues
Great staff; most items are pretty expensive however
Deborah R
October 08, 2026
Bought 5 phones at best buy. In order to buy had to take you had to put warranty and service on each phone through Verizon. Gave me number to call and cancel in 5 days and not get charged, Did that but now I am being billed 183.52. Can't call there and talk to anyone and they have put wrong phone number on account. Won't buy anything there again.