never answer the phone, once you enter the store you understand why. Depressing. If i worked here I’d kick the chair.
My husband and I purchase most of our electronics including our car stereo, dashcams, our Ninja coffemaker etc! We also have their installation team install our car accessories. We definitely prefer the Best Buy in Hamilton, OH for that. They do a great job!
Best buy would not key in an American express Giftcard, stated it's against policy. How foolish and shortsighted. I had bought a giftcard with american express points and they would not accept it.
Ordered a TV and over a month later I still haven't got it
*update* after 2 months they cancelled the order on me and refused to help on getting another one ordered.
Response from Best Buy
August 15, 2025
Hello Tim,
It saddens me to hear that you did not receive your TV. Has it been shipped yet? I'd like to look into this for you and see what is going on. When you get a chance can contact me at a Social Media platform listed below and reference Google Review #29641 in a private message to get started.
Facebook (https://bby.me/y0dbtw)
Twitter/X (https://bby.me/8c3qpr)
Instagram (https://bby.me/73jyvb)
Thanks,
^Ezra