Frequently Asked Questions About Best Buy Fairfield Township
How do I check product availability at the Fairfield Township Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairfield Township Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairfield Township stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairfield Township Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2294 reviews)
Eugene W
February 04, 2026
1 out of 5
Service was terrible. It took almost 3 months for our TV to be installed. A mgr said she would give us a price adjustment
Very unhappy with the credit. Will not buy from Best Buy again
This has been OUR STORE for many years. We are done with
Best Buy now. The company did not treat us fairly
Terrible customer service !!!!
Response from Best Buy
February 04, 2026
Hi, Eugene,
Thank you for taking the time out to share your review with us. We understand how important it is to have a great experience, and we would like to discuss this matter with your TV installation further.
Please reach out to us on Facebook (https://bby.me/85msbp), Twitter/X (https://bby.me/ol8u3f), or Instagram (https://bby.me/ud4m03). We ask that you send a private message containing "Google review 112902." Thanks!
Jeremey P
January 31, 2026
1 out of 5
No service. No knowledge of products. No customer care.
Response from Best Buy
January 31, 2026
Hi, Jeremey,
Thanks for taking the time to leave a review. This is far from the perception that we want our customers to have.
Please send us a private message via social media. We would love to assist if you require support, and are available on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #111433” when reaching out on social media.
Michelle M
January 24, 2026
5 out of 5
Had an exchange and they didn't have it in store so he exchanged it and new one delivered! Super easy!