How do I check product availability at the Heath Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Heath Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Heath stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Heath Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1545 reviews)
Richard C
March 17, 2026
5 out of 5
They usually have what I need
James R
March 13, 2026
1 out of 5
Took some time to get weighted on service was not good at all worst service I ever
Had there
Response from Best Buy
March 14, 2026
Hello, James,
Waiting for support and not getting the support you come to expect from Best Buy can be difficult. We would be glad to assist you and notate your experience if you would like to reach out to us on any of our social media profiles below with Review 129071.
Facebook (https://bby.me/Kg8U0D)
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Instagram (https://bby.me/jnXua7)
Lenden B
March 08, 2026
5 out of 5
The guy that took care of me was very professional & made sure I was happy.
He made me smile. I love best buy & will continue to shop there till my dying day.
Real Talk Best Buy.
Ben D
March 06, 2026
2 out of 5
Bought an open box Sony xav ax4000 car head unit. They graded it excellent, but had parts missing and no manual. Should have been graded good or acceptable.
Response from Best Buy
March 06, 2026
Hello, Ben,
Thank you for reaching out. We appreciate you taking the time to leave a review. It can be frustrating when an open box isn't in the condition stated. If you'd like assistance, please reach out on social media to connect with us. Please mention Google Review 126472 in your message.
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Twitter/X: @BestBuySupport