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Frequently Asked Questions About Best Buy Heath
How do I check product availability at the Heath Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Heath Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Heath stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Heath Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1570 reviews)
Troy W
August 17, 2026
5 out of 5
Excellent customer service!!!!!
Chris
August 13, 2026
1 out of 5
I bought a HP printer at this store. It didn't work. I took it back. After returning the item I was looking to buy another printer. I asked a customer service representative for help. He said he would get me someone to help me. I waited 20 minutes. No one helped me. I left.
Rusty D
July 15, 2026
5 out of 5
I had a great experience at this location. I went in window shopping for a TV for my man cave I’m about to start on. Dom was the gentleman who helped me. He listened and answer all my questions. Not only that he asked a lot of questions in what I was looking for. Got me in the right TV for me and it wasn’t the most expensive. And actually it was on a huge sale. Got me the right sound bar for me and again not the most expensive. I felt like I got the best value for what I spent. I also felt like Dom had my best interest in mind and wasn’t trying to get as much money out of me as he could. On top of all that he got me 36 months no interest. Thanks again Dom!!!
Matt F
July 12, 2026
5 out of 5
Went to purchase a MacBook for my daughter for college. Nick P. was awesome. Was able to answer all questions. Took care of our needs promptly. Very knowledgeable and professional! Thank you