Best Buy Spring Meadows

I tried to purchase a washer dryer from best buy at spring meadows . I have read many of the reviews . Many of them reiterate the same thing. Service has gone down so bad . I have always been a customer of best buy and was getting most of my items from them. Now I guess they have given the installation to 3rd parties and it has brought a down in services . The installers came today . We had ordered the essential parts at the time of purchase. I ready have a dryer which is a gas dryer and I was getting a new one. I am not a 100% sure but the last one was installed by Bestbuy also . Today the installers came and said that the way it was installed they were not permitted by bestbuy to do it that way . Same company washer and dryer. They said that they needed to put a straight pipe which positioned the dryer a little more in front which was making the laundry room door not to open . My dryer is functioning and now best buy tells me they have to put a pipe . Whatever space is for the washer dryer is there . If they change installation rules are customers supposed to get a new home , do room expansion to replace home equipments . I have changed washer dryer once in this house without any issues. I just dont understand . Third party installers just doing robotic work without being able to think of alternatives if any. Earlier installers use to talk to their counterparts to find if there is any alternative way of doing things. And people say that brick and mortar stores are closing down because of online purchases. Who is to blame ? Possibly people like me who walk into these stores to purchase when there are other options open .

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