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Frequently Asked Questions About Best Buy Lancaster

How do I check product availability at the Lancaster Best Buy?
How do I check my order status?
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lancaster stores’ holiday hours?

Recent Reviews

4.0
(1669 reviews)
Juan C
February 01, 2026
5 out of 5
Excelente atención
Kim M
January 26, 2026
1 out of 5
First time I’ve bought a TCL tv and it’s the worst tv I have ever owned…nothing but junk
Response from Best Buy
January 27, 2026
Hi, Kim, Thank you for reaching out here to share this review. We hate to hear you are unhappy with your new TV, and would be happy to connect with you to see what options you may have. To get started, please send us a message on Facebook (https://bby.me/fqn2x9), Twitter/X (https://bby.me/in4m4f), or Instagram (https://bby.me/v5vq67). Please also include a note stating you are reaching out from a Google review by including this reference number: #109480. We look forward to hearing from you!
Brittany R
January 21, 2026
5 out of 5
Staff always helpful and quick to serve.
Justin M
January 12, 2026
1 out of 5
Worst customer service and delivery of any store I’ve ever experienced. 2 days before delivery they cancel and I have to reschedule and wait for another 2 weeks. All together waiting a month for an oven delivery and install. Then for my inconvenience no adjustments/discounts given on oven or delivery/install fee. Will never buy anything from Worst Buy ever again.

About Best Buy Lancaster

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