Frequently Asked Questions About Best Buy Lancaster
How do I check product availability at the Lancaster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lancaster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lancaster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1674 reviews)
M F
March 09, 2026
5 out of 5
Great staff makes customer experience easy
Mary C
March 08, 2026
5 out of 5
Great
Jason G
February 27, 2026
5 out of 5
Got me a better deal on my computer than anywhere else even after price matching! Super nice and super knowledgeable.
Cazim M
February 26, 2026
2 out of 5
To be honest I was not at this store in a while
So much changed since my last visit
The product that they are selling is nothing like used to be
Technology is taking its part off future
which is not good at all
Response from Best Buy
February 27, 2026
Hello,
Thanks for sharing your feedback. It can be surprising to return to a store after so long and finding that the tech you were used to, has changed a lot over the years. We'd like to learn more about your visit.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/hcscax), Twitter/X (https://bby.me/vlhsi4), or Instagram (https://bby.me/tc9ogk). Please also refer to your "Google review #122414" in your message.