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Best Buy Lancaster
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Frequently Asked Questions About Best Buy Lancaster
How do I check product availability at the Lancaster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lancaster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lancaster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1610 reviews)
Rick
January 09, 2025
1 out of 5
We had a sound bar and they gave us speakers that they said would hook up to the soundbar, they didn't.
Response from Best Buy
January 09, 2025
Hello, Rick,
Thank you for your feedback on Google my Business. not having all of the pieces to a sound bar to make it work properly is frustrating. We would like to hear about your experience, here at the corporate office.
Feel free to reach out through social media with the links below. When you are reaching out mention "Google Review 64660664", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Zach P
January 03, 2025
4 out of 5
I love this store. The only negative I can think of is not having a direct phone line. They say they do, but any time you try to call it, you get corporate, and even they have trouble reaching the Lancaster store. Other than that, no complaints.
David H
December 29, 2024
1 out of 5
Was looking at refrigerators tried call the store after leaving to ask a question and give the sales man that was helping me my correct email. The store phone numbers goes to India we're english is not understood very well. WHY!!! It made my decision for me so I bought from Lowes.
Response from Best Buy
December 29, 2024
Hello there, David!
Thank you for taking the time to reach out on Google with a review. I can certainly understand the need to speak with someone at your local store before making an informed decision. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64620349 in your message. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
We hope to hear from you!
Sincerely,
^Ryan
Shannan T
November 03, 2024
5 out of 5
Good Tv