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Best Buy Mansfield
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1837 reviews)
James L
December 27, 2025
4 out of 5
Good overall, had ti wait quite a while to get someone to help and they passed me probably 10x
Randy C
December 22, 2025
1 out of 5
Walked around for 20 minutes, nobody asked if I needed help finding anything. Then spent 15 minutes looking at TV, was going to buy, walked to customer service counter, One employee walked away, went back to TV section looked for 5 more minutes, then watched to checkout with my mouse pad. The person at check out did not even ask if I found everything I was looking for, then didn't even bag my item just handed me a receipt. Wow customer service lacking today!
Response from Best Buy
December 22, 2025
Hello there, Randy!
We can definitely understand the need for support in store, especially when it comes to a TV. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #93093 in your message. You can find us here:
Facebook (https://bby.me/l8fh3c)
Twitter/X (https://bby.me/5ui1nz)
Instagram (https://bby.me/xxzgmj).
Danielle M
December 20, 2025
1 out of 5
Wouldn’t allow us to price match an item we found at Sam’s club. It was the ninja possible pro cooker. This is after we were told over the phone they would price match. The manager and cashier were rude. The discrepancy was the color. I even said it’s the SAME item, literally does the SAME thing. The cashier replied well this is what it is. Well actually what it is, is I called into customer service and asked. The woman on the phone looked up the item and agreed we should have been allowed to price match. I feel the manager was just pushing his power around. We had other items we had planned to purchase as well, including a JBL speaker. I no longer wanted to spend my money there. But thank you so much Best Buy customer service for helping us! It was truly appreciated.
Rob B
December 17, 2025
1 out of 5
Terrible service. Stay ckear.