Best Buy Mansfield

Great service, ordered online and was a super simple transaction. The best buy employees loaded my television in my truck

I recently had an in-dash car receiver and subwoofer installed in my Lexus GS300 at Best Buy in Mansfield, Ohio. Blake Webb, the technician, patiently explained every step of the installation process, ensuring I understood what would be involved. The installation was completed efficiently, and I am extremely pleased with both the appearance and sound quality of the new system. Mr. Webb demonstrated exceptional professionalism and expertise throughout the service. I highly recommend the car audio services at Best Buy in Mansfield, Ohio, especially if you value knowledgeable and courteous technicians.

The associate who helped me was very knowledgeable and helpful. Made my experience very easy and productive.

I would not take any Apple product in for repair otherwise you can guarantee you will get charged more than you should. I was covered by AppleCare+ and my iPhone's battery was in need of service. Both Apple and BestBuy reps have confirmed there should have been no charge for the repair, but I was charged $99. Even their website says it should've been free, otherwise why have AppleCare????. Every representative on the phone has informed me there is nothing they can do and it has to be dealt with the direct store. I have attempted on multiple occasions to go into the store and have consistently gotten a response of "I will give this to my manager to review and take care of" and was assured I would receive a phone call back on the issue. Have yet to receive any type of correspondence on it and have given up. So much for being partnered and certified with Apple, pretty pathetic customer service. Sad!