How do I check product availability at the Mentor Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mentor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mentor stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mentor Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2603 reviews)
Rus T
October 06, 2026
5 out of 5
It would be nice if electronics weren't so damn unnecessarily expensive to begin with, but I doubt there's another american electronics joint that could beat or even come close to Best Buys television prices.
Anna B
October 06, 2026
5 out of 5
Geek Squad fixed problem quickly
Nick H
October 01, 2026
1 out of 5
Try calling the ai answering service blows. Can't ever get ahold of anybody
Response from Best Buy
October 01, 2026
Hello!
Thanks for your feedback. We understand the importance of efficient avenues of communication, and appreciate you taking the time to share this with us.
For support, feel free to reach out to us on Facebook: https://bby.me/ZxFomo, Instagram: https://bby.me/z5VhIr, or Twitter/X: https://bby.me/5uLpRf. Be sure to mention Google review 228882 in the details you provide.
Bryan S
September 29, 2026
3 out of 5
Amazon show room. Not much in stock. Overpriced cables and convience items. Employees don't know much. Generally clean though.
Response from Best Buy
September 29, 2026
Hi,
Thanks for taking the time to share your feedback. We understand your concerns and take the information you provide seriously. It's unfortunate that you were not able to find what you were looking for during your visit. We would like to speak with you more and document your feedback officially.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 228158 in your message to us.
X: https://bby.me/max4Hf
Facebook: https://bby.me/KFkFoM
Instagram: https://bby.me/L4znTE