Best Buy Niles

Huge shoutout to Autumn at Best Buy! She helped me find the perfect pair of headphones and walked me through the differences between noise-canceling models, battery life, and sound quality. I had no idea where to start, but she made the whole process easy.

Came into Best Buy looking to upgrade my gaming setup: mouse, headset, and maybe a controller for my PC, though I wasn’t sure what specific hardware would be best for me Autumn helped me out and honestly made the whole thing way easier and fun. She explained the more intricate differences between the products and helped me figure out what made the most sense for what I needed. I ended up getting a mouse that day and came back some other days to grab a headset and controller based on the help she gave She also was just super fun to talk to while shopping bc of her whimsy :P Thanks Autumn!

Now I don't usually go out of my way to write reviews for people but today I made an exception because this might be THE best customer service I have ever received. I came looking for a new laptop for summer classes and one of your employees Autumn came quickly to help. I had told her that my old laptop had gotten run over by my ex-girlfriends four wheeler and was completely ruined so I asked her what her personal recommendation would be to get the best bang for my buck. She almost instantly knew what a good choice would be and led me there. Not only did she get me a good deal but on the way there I tripped and fell scraping my knee on yalls awful floors and she quickly helped me up and started looking for a band aid for my scrape. I'm really grateful for all the help Autumn was and It has been a while since I have met such a charismatic and whimsical employee, be sure to properly reward her for her work.

Clerk s helped me get my computer to the car. Great customer service