Best Buy Niles

When we first arrived at the store, we were greeted kindly and sent back to the computers. We were shopping for a laptop for my daughter going to college. An associate came over and harshly explained how the MacBook Neo was absolutely terrible. I explained that we would look around and let her know when we had questions. I found Jeremy and he was extremely helpful, and I appreciated his attention to detail for all of our questions. On our way out, the first associate, looked at me and spoke, saying how we loved him. I said that we did appreciate him and walked away. I spoke to the two associates who were at the front of the store, asking for a manager. They explained that he was out, so I told them about her behavior. Then, she came after me in the store! The two associates had to stop her from coming closer to me. This was completely and utterly unacceptable! I remained calm because my daughter was with me. I’ve tried to call the store with no one answering.

The person taking care of my order was very rude, which I can only assume his attitude was because we didnt look professional enough be buying something worth $1010. He also said he had no Ipad Airs in 256gb but he didn't even go check and online is saying they are in stock. I feel discriminated against.

Went to location to get my daughter's i phone 16 looked at for a hardware issue. Then I was told that the equipment used to run diagnostics was all moved to boardman. But they are still apple certified! Doesn't make much sense to me!! Let ppl know that stuff up front while making an appointment.

Great store, got my S26 Galaxy at a great price along with a face shield and case. I was in an out in less than 20 minutes after he switched Sim card, case and face shield.