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Frequently Asked Questions About Best Buy Niles

How do I check product availability at the Niles Best Buy?
How do I check my order status?
My local Niles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Niles stores’ holiday hours?

Recent Reviews

4.1
(1757 reviews)
James K
December 01, 2025
1 out of 5
Awful. Ordered a monitor online and scheduled it for pick up. Got CHARGED TWICE and when I call the number no one picks up. I’ve been put on hold for 30min plus each call before deciding to hang up. Customer service is a joke when having a serious problem.
Dead F
November 30, 2025
1 out of 5
I purchased a product and right after I payed I was told that I have to return the item and that it wasn’t for sale even tho the product was on display, the sales person named Shane took it back and returned it.
Response from Best Buy
December 01, 2025
Hello, Thanks for sharing this with us. We understand being told that you needed to return the item that you just purchased, wouldn't have been ideal. We're not sure why this would have been, but we'd be happy to review this further with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/a936vg), Twitter/X (https://bby.me/xw3ydg), or Instagram (https://bby.me/8mwvsx), and include a reference to your "Google review #78844" in your message.
Pete S
November 26, 2025
5 out of 5
Had some good deals going on.
Deonne F
October 26, 2025
5 out of 5
Quick service. Recycled 2 TVs for $30 each and a radio for free.

About Best Buy Niles

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