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Frequently Asked Questions About Best Buy Niles

How do I check product availability at the Niles Best Buy?
How do I check my order status?
My local Niles Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Niles stores’ holiday hours?

Recent Reviews

4.1
(1752 reviews)
Deonne F
October 26, 2025
5 out of 5
Quick service. Recycled 2 TVs for $30 each and a radio for free.
QUESTION E
October 11, 2025
5 out of 5
Wide range of items to fix most of your problems we had an issue with memory storage and now we have 2 options to fix our problem one is a back up
Just f
October 08, 2025
1 out of 5
Don't get fooled by Best Buy's rewards or scam sales. I bought a refrigerator and received money on my account instead of finance. Lost all rewards in 30 days and they don't tell you that part. Also got scammed when buying an apple laptop and was told I would have my rewards added to my account. Didn't happen. Poor training and bad customer service. Will not be back, there are many other stores that still have good customer service.
Response from Best Buy
October 08, 2025
Thanks for the review. We always want our promotions to be easy to understand. If you would like any clarification about your rewards, please reach out to us on social media. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Kyle G
October 05, 2025
1 out of 5
Bought a washer .. broke within 90 days .. continual let down from the service department with week out appointments leading to cancelations the rescheduled for another 2 weeks out. In store manager was awful .. he was a customer experience manager as well. No help told to call a number but no number was given. Asked to leave my info for gm .. no effort to take my info. I wouldn't buy a soda here.
Response from Best Buy
October 05, 2025
Hi Kyle, Thanks for sharing your experience with us. We're concerned to hear about the issues you've had with your washer and can understand your frustration. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/pim6x2), Twitter/X (https://bby.me/ymi2ki), or Instagram (https://bby.me/t5bw73) and mention your "Google review #52039," we'll be happy to look into this with you.

About Best Buy Niles

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