Frequently Asked Questions About Best Buy North Canton
How do I check product availability at the North Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3985 reviews)
Jeff H
March 05, 2026
5 out of 5
Great prices on tvs.
tina a
March 01, 2026
5 out of 5
I had a return they gave me a return ticket was fast to go get what I needed to get and right back through the line. Staff seemed nice and friendly and knowledgeable
Brandon W
February 28, 2026
1 out of 5
I just spent over $2000 on their store. I have learned Don’t plan on having customer service once you go home. I’ve been trying to get a hold of a person because the store is an hour away from me. All I get is Ai.
Update the number they game me on here is still an Ai number. Haven’t been able to contact anyone and I plan to bring my computer back today for a full refund.
Response from Best Buy
February 28, 2026
Hello!
Thank you for your review. Our team does not accept phone calls to ensure they are fully present for our in-store guests, though it sounds like we missed the connection with you this time. For direct assistance, please contact our dedicated customer service team at (888) 237-8289.
You can also reach out to us on social on Facebook at https://bby.me/qxftl7, Instagram at https://bby.me/7z9aes, or Twitter/X at https://bby.me/u7vvz4. Be sure to mention your Google review 124138.