Elizabeth S
November 23, 2025
Fantastic array of products and truly helpful staff
Nicholas B
November 22, 2025
Just had to exchange a tv during the Black Friday rush . The manager Anthony was behind the counter helping multiple customers and getting people in and out of lines quick. Everyone was busy so Anthony went to the back and got the tv for me and exchanged it to speed the process for not only me but all the other customers too. Very great customer service by this guy . Needs a raise .
Daniel A
November 22, 2025
They have the most things but they don't have the most up-to-date technology in the store for sale. That's one thing I'm disappointed about them, they're behind on the Shokz headset, and they don't seem to sell DJI drones anymore, they didn't have much options there.
Absolutely awful attitude and arrogance. My phone was hacked. Apple shut down my account. Called Apple, couldn't understand the guy. Made an appointment at Best Buy in Canton bc they were certified Apple techs. Sarah made me wait for 45 minutes only to tell me Apple would not work with her and I had to go to Summit Mall. I go to Summit Mall and that tech tells me within 5 minutes that my account is in recovery and I'll have access in 2 days. When I tell him about Sarah, he said she played me. I try to call Best Buy...they don't accept calls. I walk in and this tall arrogant dude claims he's the manager of the store. Really, I'm old but not stupid. They have a manager standing at the door? I tell him my story and he could care less. Says to me have a great holiday. Which means too bad lady! I have to give a star or they won't post it. I'd give none if I could.