We stopped in Best Buy to upgrade my wife and daughter's phones. We told the sales associate that we needed unlocked phones and he went straight to answering all of our questions, and helped the girls feel comfortable with their phone selections.
No staff even payed any attention to me as I walked around the computer section for 10-15 minutes looking for something. Ended up just giving up and leaving. The only employee that said anything to me was the security person at the door. Very sad!
Response from Best Buy
March 14, 2025
Hello, Paul,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64923755 as reference.
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Best,
^Kadian
(FOR CAR AUDIO INSTALL, N. CANTON OHIO LOCATION)...
Kind regards to Gary and his associate (forgive me, I don't remember his name)...
I am just now posting this even though, I had my stereo installed back in February.
Gary and his associate are a good team. Did an amazing job with my install in my 2024 Honda CR-V Sport Hybrid.
A-Pillar Polk Audio tweeters, Polk Audio to front and rear doors and, Pioneer 10" sub custom install. They fabricated a carpeted plank, for the amp and wiring placement. Phenomenal job! I would definitely go back to do business, with Gary. 100%!
A+++
I don't have photos to upload at this time. You won't be disappointed!