Frequently Asked Questions About Best Buy North Canton
How do I check product availability at the North Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4052 reviews)
Kaitlynne B
September 02, 2026
5 out of 5
Had a little bit of a line when I got there, which is totally fine as it moved pretty quickly. The cashier was so nice and figured out my pickup order super quick too!
Nasima W
August 15, 2026
1 out of 5
My package was lost and never arrived and they refused to Do ANYTHING to help.
Response from Best Buy
August 15, 2026
Hello,
Thank you for leaving a review. It can be difficult when a package goes missing so we understand your disappointment. If you would like to formally document your review, please send a private message on social media. Please include Google Review 203673 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Erin S
August 13, 2026
5 out of 5
Justin K helped me immensely tonight with picking an at home mesh system. really excellent customer service, thank you Justin!
J A
August 06, 2026
1 out of 5
We went to go do a return and the blonde with glasses had to help us for like 2 minutes before Bryan the manager came over and she couldn’t even hide her sarcastic and rude tone it was insane. You would have thought she didn’t know she was going to have to do her job today. She was so insanely rude and everyone else there has always been so nice so idk what happened with her. But please someone needs to train her how to keep her snarky remarks and facial expressions for AFTER the customer leaves cause WOW. The one star is for Bryan and John being nice but the empty 4 stars is for the way that girl treated two customers.
Response from Best Buy
August 06, 2026
Hello,
Thanks for taking the time to share your feedback with us. While we're glad to hear that Bryan and John were able to get you taken care of with your return, we understand having the other employee respond in this manner isn't welcoming. We'd like to ensure this is looked into further.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/pLMmdW), Twitter/X (https://bby.me/ggSTiP), or Instagram (https://bby.me/Vpn0jU), and include a reference to your "Google review #199261".