Frequently Asked Questions About Best Buy North Canton
How do I check product availability at the North Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3827 reviews)
Mary R
March 23, 2025
5 out of 5
Great, had what I needed.
Adam M
March 22, 2025
1 out of 5
Ordered a simple video game the night before and didn’t come until close to 3:00 the next day, just for them to tell me it’s not ready for pickup yet.
Response from Best Buy
March 22, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my store pickup orders will be processed quickly and efficiently once I receive the e-mail that it is ready for pickup. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64957549".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Rick W
March 15, 2025
5 out of 5
We stopped in Best Buy to upgrade my wife and daughter's phones. We told the sales associate that we needed unlocked phones and he went straight to answering all of our questions, and helped the girls feel comfortable with their phone selections.
Paul Y
March 13, 2025
2 out of 5
No staff even payed any attention to me as I walked around the computer section for 10-15 minutes looking for something. Ended up just giving up and leaving. The only employee that said anything to me was the security person at the door. Very sad!
Response from Best Buy
March 14, 2025
Hello, Paul,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64923755 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian