Was not a bad experience everybody is very knowledgeable. But when it's coming to a specific cord which I needed it's better to just go online instead of hunting for what you needed and they didn't have it not their fault but still
Response from Best Buy
May 14, 2026
Hello, Brian,
We know that Finding specific accessories in store can be a difficult experience. We would be glad to notate your concerns with the item you were looking for in the Canton, OH Best Buy location if you would like to reach out to us on any of our social media profiles below with Review 152174.
Facebook (Facebook@bestbuy.com)
Twitter/X (Twitter@bestbuy.com)
Instagram (Instagram@bestbuy.com)
Best BUY is one of my favorite places. They have great prices. The staff is knowledgeable and I'm always greeted. Normally can get zero percent on major places.
I purchased an office deal and chair online. Before I made the purchase, I went into the store and asked if they had assembly service. I was told that they did. Once i received my order, I went back into the store to schedule for an assembly. Then, they told me they didn't offer assembly services. I requested for a 50% partial refund since I got stuck with the products and I did my due diligence. They told me to contact the sender and they would refund me. I contacted Elite Fasten and they basically said, "No, there is no assembly services and we're not going to refund you."
I'm shocked by this incident. Even èndatu meditates between the buyer and the seller! I did everything right and nobody wants to take responsibility! I don't understand why I have to suffer from the misinfornatoon provided. I think best Buy and the sender should figure this out. But, I was given incorrect information and neither Best Buy not the seller wants to be responsible!
Well, watch out when you make an online purchase. Hope this doesn't happen to anyone else.