Knowledge and friendly staff
I went here to buy a PS5 and had a ton of questions and walked over to a group of employees for help. A employee named Charles was more than willing to help and he gave me info on the PS5, games, and monitors I could buy so that I could have the best gaming experience possible. Had some trouble with the credit card because of an old address on file and he called the bank and resolved the issue efficiently. Very impressed. He was super knowledgeable, professional, helpful, and had outstanding customer service. Will definitely be back. Appreciate you Charles!
Jeffrey G
October 23, 2025
Great deal on a big screen !!
Always have great experiences with staff answering questions, couldn't find anyone to help with questions about a television for 15 minutes.
Response from Best Buy
October 16, 2025
Hello,
Not getting the same consistent customer every time is concerning. Reach out in the links below to discuss this experience. When connecting, please mention review #56496.
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