Frequently Asked Questions About Best Buy North Canton
How do I check product availability at the North Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3899 reviews)
Jerry S
August 12, 2025
5 out of 5
Went looking for a refrigerator and found one. Jay was very knowledgeable and helpful.
Virginia B
July 30, 2025
5 out of 5
We went to drop some electronics for recycling. The employee at the door was extremely helpful
Dylan E
July 29, 2025
1 out of 5
I went in to buy a new Samsung 25 and waited by the phone area for 15 mins with no assistance. Multiple employees passed by but no offers for help. I asked one and was told they'd be right back but never came back.
Response from Best Buy
July 30, 2025
Hi, Dylan,
Thanks for reaching out to share this review with us, although we are saddened to hear you were unable to reach the support needed in-store while shopping for a new phone. We would like to get some more details from you, and ensure your feedback is documented within our Corporate system for review.
To get started, please send us a message on Facebook (https://bby.me/5vxg5a), Twitter/X (https://bby.me/ptnzvr), or Instagram (https://bby.me/gbc7mm). Please also include a note stating you are reaching out from a Google review by including this reference number: #22268. We look forward to hearing from you!
Regards,
^Katie
Mee M
July 28, 2025
2 out of 5
Online said item was in stock. Went there and they had none. Waste of time.
Response from Best Buy
July 28, 2025
Hello,
Thank you for providing feedback on Google. Having the app stay an item that is in stock and the store doesn't have is upsetting. Feel free to reach out through social media private links to further discuss this experience. When you are reaching out mention "Google Review # 21420", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/my25c7)
Twitter/X (https://bby.me/05tsg3)
Instagram (https://bby.me/r72j15)
Here to assist,
^ Jay