Jack Hopper at geek squad is absolutely the best. Verizon , down the street, basically blew me off- said they couldn't do anything with the charging port on my phone,and my only option was buying a new one..Jack cleaned it up,took care of it- saved me buying a new phone ,and didn't even charge me for it. Refreshing to know there are people like Jack who actually care.
Was not a bad experience everybody is very knowledgeable. But when it's coming to a specific cord which I needed it's better to just go online instead of hunting for what you needed and they didn't have it not their fault but still
Response from Best Buy
May 14, 2026
Hello, Brian,
We know that Finding specific accessories in store can be a difficult experience. We would be glad to notate your concerns with the item you were looking for in the Canton, OH Best Buy location if you would like to reach out to us on any of our social media profiles below with Review 152174.
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Best BUY is one of my favorite places. They have great prices. The staff is knowledgeable and I'm always greeted. Normally can get zero percent on major places.