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Best Buy North Olmsted
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy North Olmsted
How do I check product availability at the North Olmsted Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Olmsted Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Olmsted stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Olmsted Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1985 reviews)
Joe T
September 21, 2025
5 out of 5
They were great. I had an online order that they found in no time flat; it helped me to do my job. Thanks.
Lu S
September 21, 2025
5 out of 5
Very helpful staff in tv sound bars.
Daniel S
September 20, 2025
1 out of 5
I have been going to this particular Best Buy for over 30 years but as long as Ryan (store manager) continues to be employed here I will gladly support Amazon instead. I am a retired Geek Squad Agent and this is not how you treat customers.
Long story short, I bought a 32 inch Insignia TV (1080p)…it’s a cheap television. I should have returned the set immediately as I was having issues from day 1 but I felt a future software update would fix the problems that I was having. Three months into owning it I couldn’t take it anymore and so I went through the manufacturers warranty via Insignia and was instructed to bring the set into the store. Unfortunately for me, Ryan was the MOD that day. My option was to check the TV in and wait 5-6 weeks for their service center to replicate/diagnose the issues I have been having or to buy a premium Best Buy membership plan and return the TV that day for a new one. (I’d like to note that Ryan refused to plug it in the store to see the issue with his own eyes. He also took $15 off of a $50 membership that I didn’t want to purchase in the first place.) So, to summarize, I could either pay $35 to return a $90 tv or wait 5-6 weeks for it to go to service center (as a side note it would have taken longer than the time quoted because another agent explained he had no boxes to ship the TV out in the first place). I paid the membership fee and got another TV.
When I came home I went into the Best Buy app to make sure the membership wouldn’t renew. The app would not allow me to stop automatic renewal so I again had to call Best Buy headquarters. After hearing my story, they refunded my membership fee and apologized for my experience. They even said it was “terrible” and should have never been handled in that manner.
Why did this process have to be so hard? It’s because Best Buy is choosing to employ a manager, Ryan, who has no business working with the public.
Response from Best Buy
September 20, 2025
Hello, Daniel,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/b0yqic), Twitter/X (https://bby.me/wen6np), or Instagram (https://bby.me/29vwug). When you message us, please include a copy of your Google review number #45655. We look forward to working with you.
Jay A
September 15, 2025
3 out of 5
The store hardly has anyone to help. Geek Squad is fantastic.