Amazing staff especially the floor managers who are very friendly and helpful
Came in looking for a blu-ray player. Didnt see a single associate. Couldnt find what I needed i guess they dont like money. Oh well.
Absolutely terrible customer service. The associates acted like helping customers was an inconvenience. I had to track someone down just to get basic assistance, and when I finally did, they were rude, dismissive, and completely uninterested in helping. No one acknowledged me, no one followed up, and the overall experience was frustrating from start to finish. There are plenty of other places to buy electronics where employees actually care about their customers. I won’t be coming back to this location.
Response from Best Buy
June 28, 2026
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels on Facebook (https://bby.me/hpnGkN), Twitter/X (https://bby.me/gP9iz9), or Instagram (https://bby.me/xxYl34). Please include the Google Review reference number #179454 when reaching out.