Best Buy North Olmsted

Absolutely terrible customer service. The associates acted like helping customers was an inconvenience. I had to track someone down just to get basic assistance, and when I finally did, they were rude, dismissive, and completely uninterested in helping. No one acknowledged me, no one followed up, and the overall experience was frustrating from start to finish. There are plenty of other places to buy electronics where employees actually care about their customers. I won’t be coming back to this location.

Went into the north olmsted best buy to purchase a printer. Walked in 3 guys standing around ignoring us. Went by the printers wanted some questions answered. My husband finally found someone who came but acted like we were bothering him. I asked him how much it cost to have someone set up printer for you. He said 149.00 wrong. 126.00 then asked him if I had to buy the protection plan if I has best buy total plus he said I still need to pay wrong again. According to their website you are covered for 24 months. Was very suprised at his knowledge when you usually go there they are so helpful and knowledgeable. What happened to you Noryh Olmsted best buy!!!

Out of stock of several items and grossly overpriced for same items obtainable online for a fraction of the price.

I bought my mother a dishwasher there for Mother's Day. They charged me $100 for the install, charged for delivery $40, a yearly membership $30, install kit $38 dishwasher $749 so they charged $1109 for a $749 dishwasher then charged ANOTHER install fee for her GIFT OF $300 UPON ARRIVAL!!! MADE HER WRITE A CHECK FOR WHAT I ALREADY PAID! SO $1409 FOR A $749 DISHWASHER!! GO ANYWHERE ELSE THESE PEOPLE ARE CROOKS!!!!!