I had a warranty issue, went to 3 Best Buy's where I had little boys tell me no without taking the time to investigate my issue until Vikki the GM at Great Northern stepped in and handled the issue. It's a shame I had to bounce around but the time and care Vikki took with my wife and i is why they are getting 5 stars. Issues occur it's how we handle them that keep us in business. She gets it, the younger staff do not understand customer service.
Jennifer C
October 04, 2026
Lots of assistance offered. Informative, helpful service.
Michael F
October 03, 2026
The staff here go above and beyond to make sure you find what you are looking for. Very friendly as well.
Convenient location, helpful staff