Love this store. It's a pick up spot and a best buy store so they seem to have more in stock than most stores.
To Best Buy When you are in the store to make a purchase they are helpful. The after sale customer service is awful. I purchased a computer on June 12th. I was told installation would not be a problem. I am still waiting. I was scheduled for today. They called yesterday and canceled. I went in the store to reschedule they said their computer would not let them do that. With my original purchase it was scheduled in the store. I tried calling Geek Squad for service, they said their computer could not find my purchase. On the day of purchase I paid for all of the services they are to complete. I am still waiting for service. The store is not helpful in assisting me for the installation nor is the on phone Geek Squad service. Please offer suggestions as to how I can resolve this problem.
Reliable as always. Top notch service!
Apparently no longer have anyone in the stores who knows anything about car audio. Kept transferring calls to a central customer service department that was even worse. After 5 different reps making various mistakes, finally got a call from the actual installer, who knew her stuff, got things corrected, and got the system installed. Total Cost ended up about double what the unit itself cost in the store.