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Frequently Asked Questions About Best Buy Reynoldsburg

How do I check product availability at the Reynoldsburg Best Buy?
How do I check my order status?
My local Reynoldsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reynoldsburg stores’ holiday hours?

Recent Reviews

4.0
(3718 reviews)
Gavin C
July 19, 2025
5 out of 5
found a great deal on pc from cyberpower pc went ahead and purchased it in an order with my new webcam to begin pc game streaming. I've had no issues with the pc since i got it.
Kevin S
July 16, 2025
1 out of 5
I recent have purchased a new iPad for $300 (normally $350). I noticed my iPad went on sale for $20 cheaper than I bought it for. On top of that I had $195 in gift cards and $35 in certs that I wanted to put towards the iPad as well. When the iPad had gone on sale for $20 less, it was past the 2 week return window. I'd heard a Best Buy rep pitch the my BBY plus as it retroactively gives you the 60 day return even on items already past the 2 week return window when the BBY plus is purchased. So I went to this BBY to confirm if I could purchase the $50 my BBY plus to repurchase my iPad. The rep at customer service told me that wasn't true and was rude about it. So I left. The funny part was Reynoldsburg isn't my normal location. I went to Tuttle instead, and they got me taken care of in minutes. The Reynoldsburg store already looks like a warehouse and carries less demos. If the customer service is going to suck too, then it's not going stay around for long.
Response from Best Buy
July 17, 2025
Hello, Kevin, Thank you for taking time out of your day to leave a review. I strive to get the best deals on new technology as well, so I can understand your disappointment when you are declined an extended return period. We would love to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/rv8y7p), Twitter/X (https://bby.me/q9icb7), or Instagram (https://bby.me/6t1hc2). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review #16590. Regards, ^ Aaron
Marise P
July 14, 2025
5 out of 5
I ordered a cd reader for my new desktop computer online. Since I had paid online all I had to do was walk in and go to their pickup counter.
Adrienne P
July 12, 2025
2 out of 5
In the last month, we have purchased two different items from Best Buy “open box” In listed “excellent condition”. First being a laptop, listed in excellent condition once getting the product home there was no charger, which is an essential part to the product. Today we purchased an “open box” TV in store Listed in “ Excellent condition” I asked the gentleman helping us that checked us out if the TV had the remote and everything with it, he said yes he was not willing to open the plastic packaging since there was no box provided. Once we got it home, there was no power cord and no remote. Also essential parts to the product that were missing!
Response from Best Buy
July 15, 2025
Hello, Adrienne, Thank you for taking the time to reach out on Google with a review. We certainly understand the importance of listing the correct condition details for all open-box products, and the need for support in a situation like the one you have described. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #14800 in your message. You can find us here: Facebook (https://bby.me/jtp2kx) Twitter/X (https://bby.me/4pr4bm) Instagram (https://bby.me/s83o5b) We hope to hear from you! Best, ^Ryan

About Best Buy Reynoldsburg

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