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Best Buy Reynoldsburg
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Reynoldsburg
How do I check product availability at the Reynoldsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reynoldsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reynoldsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reynoldsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3752 reviews)
Jason M
October 05, 2025
1 out of 5
Some man dressed like a woman walked away from us when it realized we only wanted to buy a cheap flip phone and not a 900 dollar iPhone.
Horrible customer service.
Response from Best Buy
October 05, 2025
Hi Jason,
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/6skrp8), Twitter/X (https://bby.me/cpc2ak), or Instagram (https://bby.me/pnvzp1). Please include the Google Review reference number #52023 when reaching out.
Sarah B
October 05, 2025
1 out of 5
Terrible Geek Squad customer service. In theory I was supposed to be the first appointment of the day, 10:20. At 10:25 asked an employee to help… she checked for me “they must have stepped out of their room but will be back soon”. 10:35 rolled around nothing…… had the guy at the front door cancel my appointment. With all the competition I will be spending my money where my time is valued or at the very least acknowledged. Really needed my laptop fixed…. will never be back.
Response from Best Buy
October 05, 2025
Hi, Sarah,
We appreciate you taking the time to share your experience. Having the Geek Squad team look into your product concerns is supposed to make these types of situations simple. This is not the experience we want for you, and we'd like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/qwsaog), X/Twitter (https://bby.me/wninfr) or Facebook (https://www. https://bby.me/70s3i8) with the full details of your situation, as well as Google Review 51994. We look forward to hearing from you.
Blaine R
September 28, 2025
4 out of 5
Very helpful, I was having technical issues with my laptop and they had me in and out in a flash! The "Geek" who helped me was understanding and welcoming.
Ty G
September 26, 2025
5 out of 5
Always happy with best buy they have always been my go to for of my electronic needs. And the staff is always patient with me and helpful