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Best Buy Reynoldsburg
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Reynoldsburg
How do I check product availability at the Reynoldsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Reynoldsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Reynoldsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Reynoldsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3847 reviews)
Phil M
June 07, 2026
5 out of 5
Helping with my update on the family iPad
matthew s
June 02, 2026
5 out of 5
Great service but often get under staffed
Jacob G
May 29, 2026
5 out of 5
Came in for an appointment for a broken phone screen. I had my appointment with Ben and he was amazing! He demonstrated the best customer service while helping me get my information out of my phone before a reset. He was awesome and I am grateful to have met him. Wonderful job Ben from Geek Squad!
Jorge
May 24, 2026
1 out of 5
DO NOT SHOP HERE.
I went in to purchase a washer and dryer and was assisted by an employee named Marcus. While trying to process a price match, he asked to use my phone so he could check Home Depot’s app. He then walked over to a computer with my phone in hand.
When I approached to see if he had found the item, I noticed he immediately closed my Photos app — where I store private and personal photos of my wife and myself. His reaction made it obvious he had been going through my personal photos without permission.
I confronted him immediately. On the way to speak with management, he began using his own phone, which made me concerned he may have transferred or deleted something.
The manager, Stephen Helsel, showed little concern about the situation or the clear violation of my privacy. Marcus allowed the manager to view his photo gallery, but when I requested to see his “Recently Deleted” folder, he refused and stated he was “not comfortable” doing so.
This entire experience was disturbing, unprofessional, and completely unacceptable. Customers should never have to worry about employees accessing private information or personal photos while simply trying to make a purchase.
Response from Best Buy
May 25, 2026
HEllo,
Thank you for the review, We understand your concern with you recent experience and your phone being looked through.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 156798