Best Buy Reynoldsburg

Best Buy used to be a place I really enjoyed looking around at everything before making purchases, but it’s hard to do that anymore. When you first walk in they are already trying to grab you through the door asking what you need. They don’t let you just tell them you want to look around. They start asking looking at what. You try to give a generic answer and they keep asking questions while you walk away. I literally had to just stop answering. Within 30 seconds of stopping to look at something I heard the door person telling a different salesperson what I said and they were over asking me more questions. I had to be semi-rude to get that person to not stay. We gave up on being able to just enjoy looking around and decided to just look at the Oura rings we came in for and were looking at colors for no more than 2 minutes when a third person came over. When we said we were just looking up stock they told us not to and radioed the second person to come back. With no time to really decide and two salespeople looking over our shoulders, we picked a color and one immediately went to go get them while the other just stood there until he saw the next person to hover over. Since we didn’t really have a chance to talk over the color before they swarmed, we ended up changing our mind (not to mention it’s hard to pick color when they don’t actually have the product out, just pictures of them). When they didn’t have that in stock, we took that as our out and just left. Now we can go someplace else and talk it over and make a decision before overly aggressive salespeople take all the fun out of actually making a purchase. People don’t shop online for price, most places match prices. They shop online to avoid feeling attacked and pressured and not being able to just look around and figure out what they want alone.

Geek squad was timely and helpful.

Great place! People really know what they are doing there

The service was good and fast