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Frequently Asked Questions About Best Buy Reynoldsburg

How do I check product availability at the Reynoldsburg Best Buy?
How do I check my order status?
My local Reynoldsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reynoldsburg stores’ holiday hours?

Recent Reviews

4.0
(3805 reviews)
Jacob D
March 04, 2026
3 out of 5
I walked in and was immediately asked what I was looking for,(a PS5 portal) they told me with confidence they don't keep those on the floor and to go to customer service to which I gladly did. After waiting in line the nice girl behind the counter said they had 2 in stock 1 black and 1 white version. I told her I'd like the black one. She radio calls another employee he says he don't know where they are they are not in the back. Then the girl proceeded to tell me to check the floor in the PlayStation section to which I found both white and black version not even in a case so I grabbed it and went back to check out/customer service to stand in line again just to get my product. Please train your front entrance people better. So if u go in here I would just ask them what area they keep the product type instead of going to customer service first. Just walk thru the floor like normal humans who used to walk around stores to buy things. Now everything is online. I personally like a more analog experience when it comes to shopping I like to see my product and also receive it the moment I purchased it. Just seems more real that way. But to each their own. Average to high prices not many deals or discounts or savings on popular products. But overall it's a best but they sell electronics mainly for pretty close to MSRP or slightly more.
king a
February 19, 2026
1 out of 5
The customer service and experience here sucked walked in in greeted by the 2 guys play games on the phone walked the entire store twice before any one offered assistance then disappeared bought tv and was at least offered a tv cart but no assistance I’ll just order online from now on
Response from Best Buy
February 19, 2026
Good afternoon, Thanks for taking the time to share your experience with us. We can understand walking into a store and not being offered any assistance sooner, wouldn't be welcome. We'd like to review this further with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/z1tfgf), Twitter/X (https://bby.me/wwdo65), or Instagram (https://bby.me/vcblzb), and refer to your "Google review #119380" in your message.
Hassan M
February 07, 2026
5 out of 5
Friendly staff
Jeremy J
February 06, 2026
5 out of 5
Great people with honest answers. Everything sounds great after my new speaker installation. Thanks to all involved. Great job!!!!

About Best Buy Reynoldsburg

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