LaTosha P
September 02, 2026
I was just at this store and I left after waiting 15 minutes with no assistance! I even told the associate at the customer service desk I needed assistance and she said she was going to get someone. I guess Best Buy didn't need my money today or in the future as I'll never cross their threshold ever again! 😡
Garbage experience. None of the staff were looking to help me, just stood around awkwardly and avoided. Was about to make a purchase. Never coming here again and I highly recommend others don’t go either. Find someplace else for your needs.
Not many TVs or sound bars in the store. I got a TV, the TV was delivered but did not have the required inputs that I needed so I had to exchange it. It's took 2 weeks to get the exchange. When I got the exchange it was broken it has a problem in the picture, so the guy told me I was going to have to exchange it again. When my delivery day came Best buy call me and told me they didn't have my TV, so I had to reschedule the date & I've been waiting more than 2 weeks for this exchange. My delivery date is the 11th let's hope they have the TV this time.