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Frequently Asked Questions About Best Buy Reynoldsburg

How do I check product availability at the Reynoldsburg Best Buy?
How do I check my order status?
My local Reynoldsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reynoldsburg stores’ holiday hours?

Recent Reviews

4.0
(3764 reviews)
Bill B
November 12, 2025
5 out of 5
Pickup was a breeze and they loaded my car with a bulky item!
Amy C
November 11, 2025
1 out of 5
Today is the third time best buy sent a technician to my house to fix my dryer that is under warranty & it is still not fixed. You may want to reconsider before you make a purchase from best buy
Destiny J
November 01, 2025
5 out of 5
Helpful staff with quick service
Toni S
October 31, 2025
1 out of 5
Most awful custom service ever! I despise this place. Said they would deliver my washer on Wednesday between 3 n 7p. They call me at 1p n say they r at my place. I was at work. I said u arnt supposed to be there yet. Driver was like too bad we will come back Saturday. I said I need it now Lowes was going to deliver to me 2 days sooner than u guys. He's just rude to me n says Saturday lady. I said this isn't my fault worker at best buy said Wednesday 3 to 7. I called customer service explained what happened they told me ok soonest we hv is Saturday. I said I hv kids been without a washer for a week please I need it before Saturday. I could hv went with Lowes I hv before never had this problem. He said ok we will refund go with Lowes I said how long will that take he said 7 to 10 business days I said he didnt take 7 to 10 for ya all to take my money! Rudest ppl I hv ever dealt with then Saturday they didnt even set up my appointment at all this time! I was irrate by this time.My friend said same thing happened to her with them. This is the best buy in Reynoldsburg. They r the absolute 💯 worst place I've ever dealt with! Im thinking about calling the better business bureau on them. I shouldn't be getting treated this way by a business I just gave my entire paycheck to!!! Custom service hung up on me 3 times.🤬🤬🤬
Response from Best Buy
October 31, 2025
Hello, Toni, It seems like you had a delivery that was set up like normally between 7:00am to 7:00pm as we don't have smaller delivery windows. We can understand that this can be an inconvenience. It also seems like you had spoken about cancelling the order and not requesting the delivery to be reattempted on Saturday. We would be glad to support you if you still have concerns we can help you with if you would like to reach out to us on any of our social media profiles below with Review 63040 for support. Facebook (https://bby.me/jkv0zx), Twitter/X (https://bby.me/oyn1oa), Instagram (https://bby.me/nk7cb1)

About Best Buy Reynoldsburg

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