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Best Buy Sandusky
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Sandusky
How do I check product availability at the Sandusky Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sandusky Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sandusky stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sandusky Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1099 reviews)
Teresa W
March 16, 2025
5 out of 5
I walked in the door and two wonderful gentlemen were right there to help me. I was in and out in about 15 minutes tops. Excellent experience!!!!!
Rob L
March 13, 2025
1 out of 5
This is absolutely the worst best buy I have ever gone too. I went in to get a new charger for my apple watch. No help what so ever. Normally i look for things on my own but after about 10 min of not being helped Not a single employee asked if they could assist me Mind you that there was a group of 3-4 employees standing around laughing and having a good old time Not one took the 2 seconds to say can I help you find anything. at one point I purposefully stood about 2 feet from an employee who stared at me for a second turned and walked away. I eventually found what i came for rang it out and left. my only good experience at that trash store was the cashier she was very sweet and at least took the 3 seconds to ask if i found every thing i needed. The 2nd best part of my experience was Leaving! Also Wipe your windows down and vacuum your entrance way its disgusting!
Response from Best Buy
March 13, 2025
Hi, Rob,
Thank you for your review. I understand how challenging it is not to receive the level of service you expect. Our goal is to create a positive customer experience with every interaction, and we appreciate you sharing your feedback as it helps us continue to improve.
So that we can formally document your concerns, please send us a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport with your full name, phone number, and email address. Be sure to mention your Google review 64922861.
Kind regards,
^Pre
Jeffrey B
February 27, 2025
5 out of 5
We were greeted right at the front and took us right to where we needed to go. My wife was looking for a new charging cord for her computer and the salesperson got us hooked up and out the door in about 8 minutes.
Zach O
February 20, 2025
1 out of 5
I went to get a radio installed, waited 5 hours and they couldn't even get it installed. I had to leave my baby with my mother in law because of this.
Response from Best Buy
February 20, 2025
Hi, Zach,
Thank you for your feedback. We appreciate you taking the time to share your experience with us. I understand how disappointing it is when a service doesn't proceed as expected, and the added challenges of having to make additional arrangements make it even more concerning. We're committed to providing excellent service, and your feedback helps us continue to improve.
So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64836121.
Kind regards,
^Pre