Shout out to Michael S. from the Geek Squad! He not only helped me figure out the best route to repair my laptop screen but went above and beyond to save my data. I had a very important folder that was still on my broken laptop, which had already been packaged and ready to ship to Apple—Michael caught it just in time and stayed late to make sure I had everything I needed.
He was incredibly kind, patient, and helpful both times I met him. His customer service skills are unmatched. I highly recommend him, and corporate, if you’re reading this, please give him a raise!
Had several questions. Dealt with Nick. Very professional and patient.
They always have what I need. The staff was great.