Frequently Asked Questions About Best Buy Sandusky
How do I check product availability at the Sandusky Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sandusky Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sandusky stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sandusky Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1142 reviews)
Mary S
January 20, 2026
1 out of 5
Stopped in there for a last minute Christmas present for my son. Spent over $300 on 1 item. The cashier was rude and after I paid for it he started to walk away. I'm like are you going to at least put it in a bag, he turns to me and said I don't have any over here. So I walk over to the next register 2 feet away and grab my own bag... Was so tempted to return the item
Response from Best Buy
January 20, 2026
Hello, thank you for leaving us a review. The checkout process should definitely include the offer of a bag. We want to get your experience documented on our corporate servers for you. Can you please reach out to us on Facebook (https://bby.me/gw0oy4), Twitter/X (https://bby.me/8tvpni), or Instagram (https://bby.me/jmq54y) with more information about your experience? Please begin your message with "This is regarding my Google Review #107033".
Jodi F
January 09, 2026
5 out of 5
Very friendly and knowledgeable tech! Very happy!
Bobbi J
January 02, 2026
5 out of 5
Very helpful employees
Annette W
December 30, 2025
5 out of 5
Stopped by to purchase a new laptop. Ethan came over to help us. He answered all our questions and helped us pick out the laptop that work best for us. So, thankful for his guidance.