The first time we went we talked to a very kind gentleman. He was so helpful and knowledgeable about the computers we were looking at. Great experience.
The second time I went in the people at the counter definitely didnt want to be bothered. I asked where something was and they both weren't nasty but not friendly either. Then I went to pay and they both rolled their eyes at me like I wss the worst person for existing.
Good store just depends on which people help you I guess.
Krissy G
December 22, 2025
Been in several times over the last year for phones, laptops, and now Christmas gifts and they are always so knowledgeable and helpful! Every employee I’ve dealt with has been so kind and personable and help me get the best deal and products. Thank you!
I'm not sure how this place is clinging on to life. There were more employees than customers on my visit. I walked the entire store and not a single one of them interacted with me.
Response from Best Buy
December 21, 2025
Hello,
Thank you for sharing your experience with us. We can understand visiting a store and not being able to get assistance, isn't welcoming.
If you can send a private message on one of our social media platforms, Facebook (https://bby.me/5bdqxl), Twitter/X (https://bby.me/xthg5p), or Instagram (https://bby.me/nica76), we'll be happy to look into this with you. Please also mention your "Google review #92296" in your message.
Jordan H
December 08, 2025
Store is older but pickup was smooth.