Frequently Asked Questions About Best Buy Sandusky
How do I check product availability at the Sandusky Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sandusky Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sandusky stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sandusky Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1081 reviews)
Cara
November 26, 2024
5 out of 5
Excellent service 👍🏼 thank you 😄
Kevin T
November 06, 2024
3 out of 5
As a former BBY employee, I know the standards and high upkeep and pride in the stores. Well it's sad to say this is damn near gone. I visited a Best Buy outside Cleveland OH and it was a dumpster fire. I actually walked up to the building and thought they were closed. Then I walked inside and it looked worse.
Once back home in Massachusetts I visited yet another BBY in Holyoke and I had to wait a good 15 minutes before I was asked if I needed assistance with a purchase. Then it took my associate another good 20mins to get me my products for purchase. The store also looked subpar but better than the one in OH. Certainly not 0548 standards 😢
Response from Best Buy
November 07, 2024
Hey there.
Thank you for your review, Kevin. This is certainly not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64395375.
Kindest Regards
^Vanessa
Jessica M
October 24, 2024
5 out of 5
I live out of town and had to send my older parents to the store for tech issues with their phone. Jared and Kevin were quick to assist! Thank you!
Matthew M
October 23, 2024
5 out of 5
Super helpful staff and Ryan, the auto installation manager, is awesome. Will be back again