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Best Buy Sandusky
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Sandusky
How do I check product availability at the Sandusky Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sandusky Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sandusky stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sandusky Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1088 reviews)
Cindy R
January 09, 2025
1 out of 5
Already left review now I contacted via Facebook message and nothing ,nothing,is done this is why it's a joke to purchase anything anymore That is our money being paid and customer service lied about products so it's just to bad, that's wrong people
Carlos R
January 06, 2025
2 out of 5
Purchased tablets for Christmas sales person oh you won't have no issues we gave them as gifts yesterday issues now and can't talk to a person at store seriously
Response from Best Buy
January 06, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to call someone at your local store, as you'd expected, wouldn't be welcome.
To allow our stores the best opportunity to assist their customers in their stores, calls to the stores are currently being directed to our support teams, who should be able to assist with purchase support. That said, I'd like to have our corporate team review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, details on what is going on, and mention your "Google review 64650021" in your message to us.
Sincerely,
^Melissa
Zachary L
January 02, 2025
1 out of 5
I have spent thousands of dollars at this store in the past 6 years. Because of this stores customer service I will no longer be purchasing anything at Best Buy.
Response from Best Buy
January 02, 2025
Hi, Zachary,
Thank you for taking the time to share your experience at your local Best Buy store. Please know that this is not the service that we aim to provide. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64637200. We look forward to hearing from you.
Please note that our typical hours of operation are as follows.
Monday through Friday: 8 a.m. -7 p.m. CT
Saturday and Sunday: 9:30 a.m. - 6 p.m. CT
Sincerely,
^Tina
Andy L
December 18, 2024
5 out of 5
Staff is always helpful when I have questions.