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Best Buy Springdale Outlet

4.0
(1732 reviews)
865 E Kemper Rd
Springdale, OH 45246
(513) 514-2857
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Recent Reviews

4.0
(1732 reviews)
Aayush K
September 04, 2024
1 out of 5
Worst staff ever. They don’t take returns for many products even though it says so on their website. The people working here are total fools.
Response from Best Buy Outlet
September 04, 2024
Hello and thanks for reaching out on Google, Aayush. Making a return should be easy and we understand your frustration. We'd like to hear more and to ensure this feedback gets into the right hands. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64159454. Kindly, ^Graham
Ed M
September 03, 2024
5 out of 5
A lot to choose from but you have to look for all the bents and damages.
David B
September 01, 2024
1 out of 5
This store cannot take phone calls, you get routed to an online help center that can’t help with any product specifics inside of the store. You also spend a good 10 minutes speaking to a phone robot that’s worse than 2011 Siri before you can speak to a real person.
Response from Best Buy Outlet
September 01, 2024
Hello, David. Thank you for sharing this review with us on Google. I can understand how you are feeling today. I will be more than happy to report and document this feedback for you on a corporate level. Please connect with us through a private message on one of our social media platforms listed below. In that private message, please include your full name, phone number, and email. Also, please include this conversation number 64146526, and add this message "This is in regards to my Google review", so the message can be quickly identified. Facebook: http://facebook.com/BestBuy Twitter/X: http://Twitter.com/BestBuySupport Instagram: http://instagram.com/Bestbuy Thank you. ^Magee
Chintan D
August 27, 2024
1 out of 5
DO NOT GET DELIVERY FROM THIS STORE! People are friendly but their delivery system does not work. We ordered a fridge, it didn't work and they just left it at our home. All of our food was destroyed. Customer service was no help. We got another fridge which we had to wait 7 days to get new delivery. That person just said fridge door didn't work after arriving and left. Warehouse said there was no issue with fridge. No one is any help and can't do anything except make us wait a few more days to try another delivery. DO NOT BUY until they get their third party delivery fixed. WORST experience we have ever had and no one has any authority to fix anything. We are now 3 weeks without a fridge.
Response from Best Buy Outlet
August 27, 2024
Hi there, Chintan, Thank you for reaching out to us here and for bringing your order to our attention. I'd love to get a closer look at this with you to see what we can learn. To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review. 64123911 Thank you, and we look forward to hearing from you. ^Duncan Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)