Best Buy Springdale Outlet

Worst service ever! You need to hope that your product will work and won't have any problems

Don't buy from this place. There have no service. You better check the warranty before you buy anything They told me i can perches an insurance But now i found out that they send you to the manufacturer... And I'm getting the worse service from the manufacturer When you buy at Lowes for example, and you pay for insurance, you don't have to deal with the manufacturer But "bestbuy" are saving money by scamming you.. Please read this message, LG has been sending those messages every day since i asked for a technician, They try to make you scared and cancel the technician- "Good day! This is Nori from LG following up on your service request. Have you had a chance to try the troubleshooting steps we provided? Once you've completed them, please let us know the outcome by selecting one of the options below. Please ensure that all recommended checks have been completed prior to our technician's visit to avoid any unnecessary charges. Please be advised the All manufacturing defects are covered under the manufacturer's warranty. Our warranty does not cover any issue related to installation, misuse, maintenance, physical and cosmetic damage and user error. If the technician discovers that the root cause is not a manufacturing defect or that the unit is functioning as intended you may be responsible for any service charges. a) I will try the recommendations first. Cancel the service request and I will call back if the issue is not fixed. b) Troubleshooting steps worked. Please cancel my service call c) Troubleshooting failed, proceed with t he technician visit. d) Service not needed. Cancel service call Reply STOP to opt out." What a bad service! Don't buy from best buy

Very bad service. You need to know that you are buying products that might have problems And although you pay for insurance you will need to fight with them until they will agree to send a technician. When it's a stove or refrigerator of washing machine you can be stuck without it for a long time until you will get any service. Be aware

I bought a refrigerator and a washer and dryer, the representative explained to me that there was no warranty for the products but that I could purchase insurance. I paid for insurance. After a few months, the refrigerator malfunctioned, I contacted Best Buy, who referred me to Geek Squat, who referred me to the manufacturer...! Now they claim there is still a manufacturer's warranty.. In any case, my insurance is only valid from the moment the manufacturer's warranty ends..., that's called cheating. Why did they sell me insurance "because there is no warranty"? . And if I already paid for insurance, then why are you sending me to the manufacturer? After all, I paid you extra money... So you know that Best Buy's service is on the face. I recommend buying at Lowes. At least their service gives peace of mind. Update! This is much worse than I thought. You are a horrible company. I contact LG service and they ask me to pay for a technician, I find myself arguing with them that I paid insurance and that the refrigerator is new, but they claim that I have had it for two years... because it is a refrigerator that someone returned to the store. But Best Buy doesn't tell you that, they sell you a used product, and in addition they charge money for insurance, and I have to spend whole days on the phone between 3 customer service centers. Just to find someone to come and fix a refrigerator that has not worked for a whole week. Be aware of that. what you buy in this place comes without service.