Best Buy Springdale Outlet

Bought a washer here today and got all the way home to realize they loaded us with the wrong washer and it has a huge cut all the way down the front. Tried calling but there is no way to have any contact with the store. Called customer service and they told us to go back to the store talk with the manager and they would compensate us since we lived over an hour away. Also they couldn't confirm if they even still had the washer I bought that has my LP number on it. We drove back to the store and the manager Paul long haired guy refused to even talk to me after his employee asked him to come over and help. They confirmed they gave us the wrong washer. The employee ended up having to call customer service herself bc again her store manager refused to help with the problem. Even the the store manager was the one who helped load it in the first place. Be very careful that you confirm and watch them wrap the item you are buying. PAUL shouldn't be a store manager if he can't handle when his staff and himself screws up.

Prices seem to be climbing..almost not worth buying from an outlet

Went to buy a stand up deep freeze. We were guided to the area of store w ith deep freezes by an associate. We were assisted in picking a unit out. Get it home, it won't keep goods frozen. Upon further research, we find out it is a stand up fridge only. It looks just like another deep freeze we previously purchased. Looks can be deceiving.

Bought washer and dryer here. They have a wide selection of appliances. They were marked down to about half off each- I think i walked out spending under $800 for a basically brand new washer and dryer. They delivered it to my basement through my garage and put it in the exact place I needed. The tag marks where it has scratches or other dents or damage/what is wrong. My washer had a black scuff that I was able to get off- nothing wrong with it. The dryer had a scuff on side which i wasn't able to get off but you cant even see it because its up close to a wall. highly recommend shopping here for discounted appliances