Monica S
November 03, 2024
You think you're saving money at an outlet store, but once all the add on's added...You're not saving a dime...i feel like I've been ripped off...ðŸ˜
Response from Best Buy Outlet
November 04, 2024
Hello and thanks for reaching out on Google, Monica.
We understand the frustration when your experience did not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64385043.
Kindly,
^Graham
I recently visited this Best Buy store to purchase an open-box Apple Watch and was very disappointed with the service. When I asked a sales associate for assistance, she simply pointed in the general direction of the watch’s location and didn’t accompany me. The watch was locked in a cabinet, which she seemed frustrated to open. When I asked to check the IMEI and battery percentage, she rudely declined, stating it wasn’t possible. This was one of the most unpleasant customer service experiences I’ve encountered in a store. I wouldn’t recommend visiting this location based on this experience.
Response from Best Buy Outlet
October 27, 2024
Hi Ankit,
Thanks for sharing this review with us here. I'm concerned to hear that the service you received in our store didn't meet expectations, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this feedback is documented and addressed, and provide any assistance you may still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64357733 so we can assist.
Thanks,
^Caleb
Good place to buy from, and cahl is great at his job
Elizabeth L
October 17, 2024
Cahr Smith was really helpful and a great guy , helpful