Best Buy Springdale Outlet

I purchased all new appliances including washer and dryer 2/2026. I went in with intention of adding the 5-year warranty on all of my items, no questions asked. While the young lady was helpful, the issue for me occurred during checkout. I made it known I wanted the extended warranty, but then the membership was presented. I requested a sheet of paper and grabbed a pen in order to compare costs (5-year warranty on all items vs 5 years of the membership). I determined the cost for the membership for 5 years would be worth it. Additionally, I asked questions, specifically inquiring the ability to cancel the membership after 5-6 years. I then find out this weekend the membership is only good for 2 years! This was NEVER explained to me. I would've NEVER signed up for that. I called the customer care line and unfortunately since I'm outside the 60 day window, I'm stuck with no warranty after 2 years. I'm highly upset!!! This is my notice to the public, IF YOU WANT COVERAGE BEYOND 2 YEARS GET THE "REGULAR" EXTENDED WARRANTY ilo THE MEMBERSHIP! I absolutely was duped and now it's going to cost me.

Trey parks is AWESOME please give him a rase!

I had an excellent experience with Cahl at Best Buy. He was extremely helpful, knowledgeable, and professional throughout the entire process. Cahl took the time to understand exactly what I needed and made sure I got the best option without any pressure. His customer service truly stood out—he was patient, attentive, and went above and beyond to make everything easy and smooth. It’s rare to find someone so dedicated to helping customers.

Knew exactly what I needed and Kyle was very helpful and eve carried my purchase out to my car. In and out in 5 minutes! Great experience!