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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(1563 reviews)
Jeff P
April 18, 2025
3 out of 5
A million people working and not one asked if I need anything
Response from Best Buy
April 18, 2025
Hey there. Thank you for your review, Jeff. We are saddened to hear that you had a negative experience with us. This is not the kind of experience we want our customers to have at our stores. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 65054632. Kindest Regards, ^Vanessa
Clyde H
April 15, 2025
5 out of 5
Was a merchandise pickup. Service was great, in and out. Both team members were very professional.
James S
April 15, 2025
5 out of 5
I was helped today by general manager Kevin Cameron. Kevin was helpful, knowledgeable and fast. He helped with my immediate concern quickly but also answered every unrelated question along the way. Quite simply Keven was great.
Brian K
April 06, 2025
5 out of 5
We always receive good customer service at this location. Yesterday we needed to buy a dehumidifier and git great service from every employee we came in contact with. Brandon, at least I think that was his name, spent a lot of time with us answering all sorts of questions and was really friendly and personable. Great staff!

About Best Buy Springfield

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