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Best Buy Springfield
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Trade-In
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1607 reviews)
Rodney D
January 30, 2026
1 out of 5
I was first in line at Best Buy 1 hour before opening on release day of the ascended hero’s sticker packs on 1/30/26. Waited in 10 degree weather. When they let us all in they had ONE single pack of them.
How Is that even possible? There was no previous selling of them and I was first in the store! They are sent to retailers in sealed boxes of like 12.
I feel like the employees took what they wanted before release to customers and left 1 pack for us… Wrong
I ended up going to GameStop and having to pay double what the price should have been.
I have my receipt to show I was first in the store as well and checked the 1 pack out at 10:02.
This is disappointing to myself and my 12 year old son who collect these together and have been waiting on this release and chose Best Buy to wait in line at.
Probably not going to find anymore of these now at retail price because they are selling out in store. Shame.
Maybe there’s a reasonable explanation, doubtful
Ian N
January 29, 2026
1 out of 5
If there’s a more rag tag Best Buy in the country I’d have to see it to believe it. Very limited inventory, prices miss marked, and store is a disorganized mess. I can’t imagine this place will be in business much longer. Looks like it’s hanging from a thread.
Robert G
January 28, 2026
5 out of 5
Cody was extremely helpful and did a wonderful job with the purchase of my new phone.
Steve F
January 27, 2026
1 out of 5
I came into this store ordered a 878.70$ Samsung soundbar with rear speakers and subwoofer. They mailed it to wrong address and have not sent me a replacement. 27 days later this is really the worst best buy I've ever been to.