Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1629 reviews)
Daniela
September 12, 2026
1 out of 5
Great selection of items but as I kept walking around the store the employees kept asking me many times if I was interested in their credit cards and financing. I just wanted to look around at their selection but it seemed like they were only worried about me financing items. Of course I don’t a rice cooker im just passing through the aisle. If you plan on coming in make sure you know what you want otherwise they’ll be stoping you in each aisle asking if your interested in financing an item that you stared at for five seconds.
qqq
September 10, 2026
1 out of 5
they charge significantly more than display prices show
Response from Best Buy
September 10, 2026
Hello,
Thank you for reaching out and sharing your experience. We understand the importance of ensuring you were charged accurately. If you would like to chat with us about your store experience please reach out to us on any of our social media profiles below with Review 220577.
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Loving L
September 02, 2026
5 out of 5
I like this store much better than the bigger best buys. Not so intimidating. Great service, big selections to choose from. If they don't have it, they can get it quick. Friendly and knowledgeable staff who aren't pushy.