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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(1592 reviews)
B S
November 16, 2025
5 out of 5
Go to the store and talk to awesome people. When you try to call it will send you to a call center of no help. The store had a great selection and the staff was super knowledgeable with all of the understanding that I needed to help my son. I will always go back to this place for our electronic needs.
Michael S
November 15, 2025
5 out of 5
The general manager was very helpful and polite.
joel l
October 15, 2025
1 out of 5
Went in store paid cash for a radio totaling over 900 dollars Radio was defective went in today with a receipt. They are willing to do the refund via check only refused to give back cash and must wait two weeks for payment.
Nobody U
October 12, 2025
1 out of 5
I ordered a laptop for my work from home job. I was told it would be here in 2 days. Now it's sitting in vandalia Ohio and has said delayed for days. When you try and call Best buy you get sent jumping through a bunch of hoops on their phone system and it's almost impossible to speak to someone. I will never purchase from the store again. Now I start a new job tomorrow and I have no laptop. Epic failure.

About Best Buy Springfield

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