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Best Buy Springfield
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Springfield
How do I check product availability at the Springfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Springfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Springfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1610 reviews)
S
April 11, 2026
5 out of 5
Good
David G
March 20, 2026
3 out of 5
The delivery and installation of a stove and dishwasher was a nightmare. The gas stove was installed and then the dishwasher. When they tried to start it they found it was defective. They turned the stove on to burn off chemicals but because the electricity to the dishwasher was turned off there was no kitchen fan. The toxic fumes made us sick. Days later a new dishwasher was delivered to the kitchen right in front of the defective one. This meant we could not even use the kitchen. Eventually the broken dishwasher was uninstalled and the second new one put in place.
Response from Best Buy
March 20, 2026
Hi there, David!
We can fully understand the need for quick support in a delivery situation like the one you have described. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #132845 in your message. You can find us here:
Facebook (https://bby.me/Z4t8df)
Twitter/X (https://bby.me/YWMYJ6)
Instagram (https://bby.me/5fDbYe)
kerrvilleusa
February 18, 2026
3 out of 5
There is conflicting information regarding family purchases.
Response from Best Buy
February 18, 2026
Hello there.
We always want to provide clear and consistent communication for our customers. Please send us a private message on one of the social media platforms below, so that we can clarify info about your family purchases. Please also include your review #118880 in your message. Thanks.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Chase
February 14, 2026
5 out of 5
Good place and good people