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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(1578 reviews)
Tim&Julie S
June 23, 2025
5 out of 5
Premium customer service.
Patty P
June 17, 2025
1 out of 5
Called and ask if they recycled t.v and they said yes and we took it in and they said it would be $35.00
Jason S
June 02, 2025
1 out of 5
Geek squad here couldn't care less. Just trying to make a sale instead of actually fix what's wrong with your hardware.
Jeremy M
May 30, 2025
2 out of 5
Store was dark and dreary. Not a typical Best Buy I’ve been to. Ordered speakers for my car. Took associate three times to ring up order. Had to validate with his supervisor each time. Went over to geek squad for iPhone battery replacement. Big dude didn’t seem like he cared to help. Gave me all the Apple roadblocks. Guess they don’t need to make money. Went for car speaker install. Tech said he could install door speakers but not the trunk ones. I guess Gonzo isn’t confident in his ability to install which is understandable. Ended up returning my order. Wish Circuit City was still in business. 😒😒😒

About Best Buy Springfield

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