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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(1546 reviews)
Deisy P
January 13, 2025
5 out of 5
Ben went above and beyond. Thank you for making it right and getting us the device we wanted. We appreciate your professionalism and attention to detail. Birthday saved!
Trudy T
January 02, 2025
5 out of 5
The staff was helpful and I found what I needed.
Douglas G
December 27, 2024
5 out of 5
Very good people work here.
Austin B
December 18, 2024
1 out of 5
terrible customer service, worst best buy experience of my life, just wanted to help my family out for holidays and i end up losing time and money for nobody to seem to care
Response from Best Buy
December 19, 2024
Hello, Austin, Thanks for reaching out and providing your feedback. The shopping experience should be a easy process so I can understand how you feel. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64579064. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64579064 Thanks, ^Ezra

About Best Buy Springfield

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