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Frequently Asked Questions About Best Buy Strongsville

How do I check product availability at the Strongsville Best Buy?
How do I check my order status?
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Strongsville stores’ holiday hours?

Recent Reviews

4.2
(1915 reviews)
Dylan M
August 12, 2025
5 out of 5
Jake, the GM was super helpful. Gave me his card and instructed me to reach out if I had any other questions/problems. He went above and beyond to help solve my problem.
Justin B
August 08, 2025
1 out of 5
Terrible customer service I talked to Alex the manager and he was 0 help
Josiah P
July 20, 2025
1 out of 5
Great product selection but prices are outrageous. Went to Lowe's for the same HDMI cables and got the same thing for $49 instead of $159 at Best buy. Total insanity. Price gouging at its best
Response from Best Buy
July 20, 2025
Good afternoon, Thanks for sharing your feedback with us. I can understand wanting to get the best deal that you can on the cables that you needed. We do strive to do what we can to offer the best deals, and when we aren't that, we do offer our Price Match Guarantee (https://bby.me/1kk13d) to help. With this, we'll match select qualified competitors prices on identical products, or even our own if we reduce it in our Return & Exchange Policy time frame (https://bby.me/c4j7dg). That said, if you should need any assistance or would like us to document your feedback with us. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/rbqk8x), Twitter/X (https://bby.me/vspt31), or Instagram (https://bby.me/nkigdd), with your full name, phone number, email address. Please also refer to your "Google review #18239" in your message. Sincerely, ^ Melissa
Rebecca D
July 19, 2025
4 out of 5
Found what we were looking for, but Best Buy card was not working when it should have worked. Not sure what the problem was. Now we have to call the credit card company so I can still get my rewards.

About Best Buy Strongsville

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