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Best Buy Strongsville
Services Offered
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Frequently Asked Questions About Best Buy Strongsville
How do I check product availability at the Strongsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Strongsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Strongsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1841 reviews)
Christina H
January 13, 2025
3 out of 5
The clerk I spoke to told me they didn't carry the item I found online as being in their store. Went to target like he suggested and target clerk looked it up again and I ended up back at Best Buy and went to another employee who walked to back of store amd came right back with what I was there for the first time.
Norma B
December 28, 2024
1 out of 5
Still waiting on my refund to hit my card. Very slow service
Response from Best Buy
December 29, 2024
Hello, Norma,
Thank you for reaching out to share your feedback with us! We completely understand how eager you must be to see your refund processed, and we truly appreciate your patience while waiting. We’d love the opportunity to assist you and ensure everything is moving along as it should. Please send us a private message on one of our social media accounts:
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, email, and mention that you’re reaching out regarding your "Google Review." Please also provide the conversation number 64619839 so we can quickly locate your case and assist you further. We’re here to help and are committed to resolving this for you as soon as possible!
Best regards,
^Magee
Ronnie S
December 25, 2024
5 out of 5
Always have what I need.
Johnny D
December 21, 2024
5 out of 5
I was greeted immediately. A employee helped me to get what I came for. He was knowledgeable of the product. Friendly and fast A+