Frequently Asked Questions About Best Buy Strongsville
How do I check product availability at the Strongsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Strongsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Strongsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1933 reviews)
Alex C
November 02, 2025
5 out of 5
Billy in home theater. TVs and monitors. He took great time in making sure I knew all about my monitor. He is a game changer. Go Billy!
Rain C
November 01, 2025
5 out of 5
Staff is incredibly friendly and service is fast. I am always about to quickly find what I need with the help of a team member.
Alyssa A
October 31, 2025
1 out of 5
DO NOT DO DATA RECOVERY HERE THROUGH GEEK SQUAD. THEY LIE THAT THEY CAN RETRIEVE DATA AND THEY CANT. They will damage your hard drive further by sending it out and opening it and then take $100 from you for their time. They have no idea what they are doing. Stay away! GO TO A DATA RECOVERY COMPANY. DON'T WASTE YOUR TIME!!!
Valeria K
October 27, 2025
5 out of 5
Took phone in for service. Dan was especially helpful and patient without being condescending.