Frequently Asked Questions About Best Buy Strongsville
How do I check product availability at the Strongsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Strongsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Strongsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1909 reviews)
Josiah P
July 20, 2025
1 out of 5
Great product selection but prices are outrageous. Went to Lowe's for the same HDMI cables and got the same thing for $49 instead of $159 at Best buy. Total insanity. Price gouging at its best
Response from Best Buy
July 20, 2025
Good afternoon,
Thanks for sharing your feedback with us. I can understand wanting to get the best deal that you can on the cables that you needed.
We do strive to do what we can to offer the best deals, and when we aren't that, we do offer our Price Match Guarantee (https://bby.me/1kk13d) to help. With this, we'll match select qualified competitors prices on identical products, or even our own if we reduce it in our Return & Exchange Policy time frame (https://bby.me/c4j7dg).
That said, if you should need any assistance or would like us to document your feedback with us. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/rbqk8x), Twitter/X (https://bby.me/vspt31), or Instagram (https://bby.me/nkigdd), with your full name, phone number, email address. Please also refer to your "Google review #18239" in your message.
Sincerely,
^ Melissa
Rebecca D
July 19, 2025
4 out of 5
Found what we were looking for, but Best Buy card was not working when it should have worked. Not sure what the problem was. Now we have to call the credit card company so I can still get my rewards.
Stanley N
July 15, 2025
5 out of 5
The Sony wireless speaker was a great addition to my deck.