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Frequently Asked Questions About Best Buy Strongsville

How do I check product availability at the Strongsville Best Buy?
How do I check my order status?
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Strongsville stores’ holiday hours?

Recent Reviews

4.2
(1955 reviews)
Wyatt B
January 31, 2026
1 out of 5
I had a frustrating experience at this location due to an employee named Isaac. He was extremely pushy about signing me up for the Best Buy credit card and would not take no for an answer. Even after clearly declining multiple times, he continued to bring it up and apply pressure, which made the interaction uncomfortable and awkward. I understand that employees are encouraged to promote the card, but there’s a big difference between informing a customer and aggressively pushing something they’ve already said no to. This really took away from what should have been a straightforward shopping experience. I hope management addresses this, because tactics like this make me less likely to want help from staff in the future.
Response from Best Buy
January 31, 2026
Hi Wyatt, Thank you for taking the time to share this feedback. We're truly sorry to hear that your experience felt uncomfortable; that is never the goal when you visit us. So that we can formally document your feedback, feel free to reach out to us on any of our social media links below. Be sure to mention your Google review 111438. Facebook: https://bby.me/pha5yb Instagram: https://bby.me/ioq5nz Twitter/X: https://bby.me/nldhjc
Mark U
January 26, 2026
5 out of 5
Great service in the cell phone department.
Karl K
January 03, 2026
5 out of 5
Had to get a new monitor, sale person was very friendly and helpful, answer all my questions, and didn't try to sell me a more expensive one, wish I would of got his name,
Sydney B
December 28, 2025
5 out of 5
Jeff is absolutely fantastic. I bought an iPhone here, and he walked us through every step of the process with patience and clarity. He made sure we received deals that were genuinely in the best interest of my husband and me—not just a sale. Jeff truly cares about his customers, and it shows. Please make him a manager or give him a huge raise.

About Best Buy Strongsville

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