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Best Buy Strongsville
Services Offered
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Frequently Asked Questions About Best Buy Strongsville
How do I check product availability at the Strongsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Strongsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Strongsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1951 reviews)
Sydney B
December 28, 2025
5 out of 5
Jeff is absolutely fantastic. I bought an iPhone here, and he walked us through every step of the process with patience and clarity. He made sure we received deals that were genuinely in the best interest of my husband and me—not just a sale. Jeff truly cares about his customers, and it shows. Please make him a manager or give him a huge raise.
Ron S
December 27, 2025
5 out of 5
I love this place! My son Oscar ate a bad burrito and had to use their bathroom for an explosion. They were so nice and they said yes!! Best place ever!!
L
December 27, 2025
1 out of 5
I bought a car radio specifically over the amount that was stated for the free installation and asked while checking out how long I had to get it installed for the promotion. Fast forward to installation day, apparently the installation is only free if you purchased the kit at the time you purchase the radio which was never disclosed even after I inquired about the free install. Would have been helpful if someone actually assisted me in the department after I asked and waited almost a half hour googling whatever questions I had and finally just picked one. Unfortunately the radio is past the return window or I would have returned it as it was more than I was planning to spend and the only reason I spent that much was for the “free installation”.
Response from Best Buy
December 27, 2025
Hello!
Thank you for your review. We appreciate you taking the time to share your experience, although we certainly wish it would have been better.
We'd love to look into your concerns further to see what we can do to help. Feel free to connect with us on any of our Social Media links below. Be sure to mention your Google review 96116.
Facebook: https://bby.me/dd8ler
Instagram: https://bby.me/z9tsv8
Twitter/X: https://bby.me/sihsce
Amanda M
December 26, 2025
5 out of 5
Super helpful