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Best Buy Strongsville
Services Offered
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Frequently Asked Questions About Best Buy Strongsville
How do I check product availability at the Strongsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Strongsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Strongsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1860 reviews)
JoeBoo
March 23, 2025
5 out of 5
Full service electronic store
Tammy H
March 23, 2025
5 out of 5
Good service!
Marc D
March 13, 2025
5 out of 5
They know their stuff and if you tell them what you need, they'll help you make sure you don't spend more than you need to.
Prestige P
March 04, 2025
1 out of 5
Horrible experience at this location let me start off with the cashier had long hair did not look like he took showers and his breath smelt couldn’t bear the smell of his breath. Then I asked to speak to a manager didn’t wanna call a manager. Finally got the manager there the manager had blonde spiky here and he was horrible. Did not know how to manage or be a manager in this location. Best Buy needs to do better with their employees And management. I couldn’t believe the cashier smelt that bad. I’m sorry, but it was a horrible smell and the manager just didn’t look like he wanted to work or even know how to manage to place.
Response from Best Buy
March 04, 2025
Hello, Prestige,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64890225. We look forward to hearing from you.
Regards,
^Deysha