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Best Buy Toledo
Services Offered
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Frequently Asked Questions About Best Buy Toledo
How do I check product availability at the Toledo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Toledo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Toledo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Toledo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3569 reviews)
Rachel H
January 17, 2025
1 out of 5
Came in for a micro SD card. Was assisted and sold a regular SD card with no accompanying micro SD cars. It's very inconvenient because I am an over the road trucker and needed it for my dash cam and can't just run back and exchange it. It's hard enough purchasing products you can't use, but I don't have time to come back and go through the trouble of fixing the mistakes of the customer service agent.
John M
January 16, 2025
2 out of 5
Ordered a Xbox Series X online for pickup at 4, gave them 2 hours to “pick” out the Xbox and they told me it would be ready by the time I got there. I get there and they told me the order hasn’t been “processed” yet even though the money came out of my bank account already. I was given 2 options, cancel the order and buy a new one or wait 15-20 minutes so they can “push it through”. I said I would wait and I had time. About 5 minutes later I get the notification that my order was canceled. Nobody told me, the manager (I assume?) then looks at me and walks out the door. One of the worst customer service experiences I’ve EVER had. Only reason for the 2 stars is because of the young lady who actually apologized to me who was a 3rd party in all of this. Last time I visit Best Buy!
Response from Best Buy
January 16, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my store pickup orders will be processed quickly and efficiently once I receive the e-mail that my order is ready. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64687406".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Cristina L
January 15, 2025
5 out of 5
Good deal on earbuds!
Brian R
January 13, 2025
5 out of 5
Had what I needed staff knew what I wanted and quickly showed me where it was.