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Frequently Asked Questions About Best Buy Toledo
How do I check product availability at the Toledo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Toledo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Toledo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Toledo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3670 reviews)
John H
November 16, 2025
5 out of 5
Went with my grandson to shop for a new television, sales associate was great explaining pros and cons of different makes and models, he found a set that perfectly fits his needs. Happy with the price
Andrew J
November 15, 2025
5 out of 5
if you're looking for a TV see Gavin he knows what he's talking about.
Beth C
November 13, 2025
1 out of 5
Went in to buy a new TV we were looking at a smart TV two employees back they're worried about building a display we cannot get any help whatsoever there were two other customers back there needing help neither one of these employees would help anybody ended up pushing a 77 inch TV all the way across the store ask the employee that was back there about getting a card or something his response was well I don't know we got zero help pushing this big TV literally dragging it across the floor to take it to the front to pay for it they need to get their priorities straight building their display almost cost them to sell two other people there were trying to get help and again the two employees were more concerned with building a display then helping any of the customers their extremely poor customer service they need to get their priorities straight
Response from Best Buy
November 13, 2025
Hello, Beth,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer support can be, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review # 68651.
Facebook (https://bby.me/nr4dgq)
Twitter/X (https://bby.me/phadxh)
Instagram (https://bby.me/4igvpa)
We look forward to assisting you there.
oneofakindgal6
November 09, 2025
5 out of 5
At the store, I needed help with my cellphone locking up......Kody Taylor and Coraline Clawthorne were soooo awesome. They deserve a promotion or a bonus for helping me for over 2+ hours. I will always come back to that Best Buy store on Monroe St. to have Kody and Coraline help me. I will never go to another Verizon store ever after getting such excellent care and service.