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Frequently Asked Questions About Best Buy Toledo
How do I check product availability at the Toledo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Toledo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Toledo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Toledo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3646 reviews)
Samantha B
August 25, 2025
2 out of 5
Walked out couldn't find anyone to help me
Response from Best Buy
August 26, 2025
Hello, Samantha,
Thank you for sharing your concerns with not finding support in the store. I can understand that not finding help can be difficult. You can certainly reach out to us on any of our Social Media Profiles below with Review 35016 for support and to notate your concern with not getting support in store.
Facebook (https://bby.me/91pbhh), Twitter/X (https://bby.me/rdzafc), Instagram (https://bby.me/ipgpvy)
Sincerely,
^ Tommy
Haylee G
August 22, 2025
5 out of 5
Supervisor Justin was amazing at helping us with an exchange for a product no longer offered in store, making sure specs were the same and we felt heard with our concerns!
Pat L
August 21, 2025
5 out of 5
They are very helpful
Cory F
August 19, 2025
5 out of 5
Had a 2 month long issue and Justin (a supervisor) was able to get things taken care of. This was a personal purchase, but i also use bestbuy for a a wide array of business purchases scattered across a few different accounts. Computer monitors, a ton of TV's, media players, i believe we even bought some residential kitchen supplies from here. Regardless, we were right on the edge of never coming back, but Justin really put in effort and solved things for us. This is somebody you need to seriously look into giving a promotion or a raise. Having a supervisor like this is going to keep customers you would otherwise lose, makes your store reputation increase, etc.