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Frequently Asked Questions About Best Buy Toledo

How do I check product availability at the Toledo Best Buy?
How do I check my order status?
My local Toledo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Toledo stores’ holiday hours?

Recent Reviews

4.1
(3666 reviews)
Brian J
October 30, 2025
1 out of 5
Rep guaranteed me that the Insignia Replacement Remote works on all Insignia Fire TVs. You be the judge. 1 hour round trip to get something that couldn't even be used as a paper weight, much less control a television. Now, I'll have to make another hour trip to "try again".
Response from Best Buy
October 31, 2025
Hello Brian, We appreciate the review. We can see how this could be an issue for you, and we would like to see if we can help you troubleshoot. Can you contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #62717 in a private message. Facebook (https://bby.me/ghw4qz) Twitter/X (https://bby.me/znhd21) Instagram (https://bby.me/5cicqc) Thanks,
Matt E
October 27, 2025
1 out of 5
Best Buy has the worst customer service. Spent $1200 on a laptop was told with the store membership I would get it the next day. 2 days later it still hasn’t shipped. Call the store and get call centers all around the world and get told to wait on the shipper then I get told it was delivered. Now I’m being put on hold and ignored then hung up on. I am not even confident if I asked for a refund I would get it. Absolutely regret spending my money here.
Nick M
October 20, 2025
1 out of 5
I have bought all business supplies here. Probably 30K in laptops alone. The last THREE times I go to get supplies I wait 20+ minutes in a queue as workers stand around talking to each other. This is and has been the worst managed Best Buy I've ever seen and I travel all around the region for my business. Nobody cares and it shows. You just lost a good $20k/year due to incompetent laziness. Do better.
Response from Best Buy
October 20, 2025
Hi Nick, Thanks for sharing your experience with us. We can understand your frustration if you didn't receive the assistance you needed when shopping in our store. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/g2fa18), Twitter/X (https://bby.me/aqysbu), or Instagram (https://bby.me/bbfl0d) and mention your "Google review #58228," we'll be happy to discuss this with you and ensure your concerns are addressed.
Ralph N
October 13, 2025
2 out of 5
I was there at close closing. The associate that helped me knew NOTHING about the item i was looking to buy. I even said this picture on the box didn't look like the item it needed. He assured me it was. It wasn't. Brought it back the next day.

About Best Buy Toledo

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