Benjamin T
October 04, 2026
Although they had the item I was seeking, I was unable to physically interact with one of the competing Googlebook models (Acer) that they also stocked. Having just spent $1300 on the Lenovo, I believe I should have been given the opportunity to test the Acer as well. This situation is unacceptable.
Response from Best Buy
October 05, 2026
Hello,
Thank you for the review. We understand your concern about not being able to demo the Acer. We always want a streamless shopping experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 230563
Staff were helpful and professional
That's great they were very helpful, and super quick.
Brent C
September 19, 2026
We actually used the geek squad but it was beyond fixing but he definitely tried