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Best Buy Moore
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1683 reviews)
Jeremy F
March 07, 2025
1 out of 5
Was offered installation of a product I bought for my daughter's car on xmas to be told 3 months later after numerous reschedules and prepayment that they had to cancel. It was completely inconvenient and I should have had it installed elsewhere like I had planned. What makes the whole thing even more frustrating is that they always have you call a customer service/call center that has no idea about your order and gives you the runaround when you ask to speak with someone from the actual store. Never again.
Response from Best Buy
March 07, 2025
Hi, Jeremy,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when scheduling an installation service.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Please mention the phrase “Google Review, Convo #64900499” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Colby P
March 06, 2025
5 out of 5
Just picked up a tv but was quickly helped and they were ready to load me up by the time I pulled up. Solid job and nice staff from my experience.
Killer H
March 01, 2025
1 out of 5
It is ABSOLUTELY reduculous that you cannot reach the store directly! The customer service line is a total joke!
Response from Best Buy
March 01, 2025
Greetings!
Phone communication can be frustrating when you are unable to get through. With calls to stores being rerouted to a phone hub equipped to handle most inquiries, our team would be delighted to assist with concerns that you may need addressed. To get started, simply send a private message or DM to when of the links below.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy)
When reaching out, be sure to mention that it's in response to Google Review 64878815, along with including your full name, phone number, email address, and the location you were trying to get hold of by phone.
Sincerely,
^Tina
Gathan G
February 20, 2025
5 out of 5
Lee, the store manager is the BEST! His employees are GREAT! I highly recommend this store.