How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1771 reviews)
Chris M
April 15, 2026
5 out of 5
Bought a tv for my folks as theirs happened to die unexpectedly. The guy who loaded me up was great. It was ready fast too!!
Charles D
April 14, 2026
3 out of 5
Would be nice to get a stero installed in my car...
Ron S
March 29, 2026
5 out of 5
Know what you need or will find out
Lucianna R
March 08, 2026
1 out of 5
Train your employees that they need to be forthcoming and honest when they are trying to get someone to sign up for a credit card they do not need to frame it like it is a store rewards card they need to tell customers it's a credit card
Response from Best Buy
March 08, 2026
Hello Lucianna,
Thanks for reaching out and providing your feedback. We would love to document your experience, a poor interaction for something a simple credit card application is never ideal for a great experience. We would like to see if we can help in any way. Can you please connect with us through social media you can find us on Facebook (https://bby.me/kcx40a), Twitter/X (https://bby.me/xgygh8), or Instagram (https://bby.me/2vn83l). Please also reference Google Review #127132. Looking forward to hearing from you!