Best Buy Moore

Absolutely the worst customer service experience I've ever had to deal with. They are extremely unreasonable about being flexible with delivering appliances. I had a set date for the early morning early afternoon delivery the salesman did not put on there that I wanted old appliances taken away so when they are on their way to deliver the day of for delivery they said it wasn't on there and I told them it was supposed to be. So he said that he had to call his boss about that situation then I get a phone call saying that the appliances will have to be rescheduled for another day and that they already took my appliances off the truck and back into the store which I had just been told this only 5 minutes prior from the delivery guy I was not given the option to move the appliances myself and still have them delivered which I could have done. It seems very clear they are not concerned about customer service or taking care of the customer and working with them for that I give them zero stars and I would never be a customer with them again or recommend them either.

Employees were very helpful.

Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Cooktop Flexibility - Stainless Steel, is not very good. I just bought one for 2 month and 4 days. It already have a cracked at the cooking area. We try calling BestBuy customer service, but was not helpful. The water takes a very long time to boil.

bought a controller with a 2 year warranty for 120, employee said i could bring it in or exchange it whenever it has issues. finally decided to use said warranty and i get back 90 dollars no exchange and the actual controller price is 150. employee fought hard to make sure i didnt get a good deal so good on her.