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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1735 reviews)
Nico- C
October 11, 2025
5 out of 5
Had a stereo install today and received A-1 customer service and install service. 😀 These guys were amazing and made my day. Friendly, swift, and great work. 10/10 would recommend.
RGOkie
September 26, 2025
1 out of 5
I asked two employees about products and they were not helpful and acted like it was a waist of there time getting the product down for me, it shouldn't have been on the very top when there was a lot of empty spaces for products on the shelves right below it. When they took it down they left the others up there and didn't restock on the lower shelves where the tags where for them to go. This location was run down and not clean.
Response from Best Buy
September 26, 2025
Hello,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/en2wxi), Twitter/X (https://bby.me/430qag), or Instagram (https://bby.me/8gt34k). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #48290.
CHOSEN S
September 25, 2025
3 out of 5
The communication between stores could be better whenever they send you to another store to pickup a product you are purchasing.
Cesar M
September 22, 2025
5 out of 5
Excelente muy amables todo el personal y ablan español