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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1702 reviews)
silver s
May 26, 2025
1 out of 5
Horrible experience. The manager Ashanti does not know what he is doing! The girl knew that she messed up on my warranty return and needed him right there to fix it. He looks at it and then walks away and says I gotta go finish what I was doing first by the time he came back what she needed to have fixed, he could’ve done earlier in a 5-10 minute window frame and it would’ve corrected itself, but because he took his time getting back, he couldn’t correct it so he messed the whole thing up and had to give me a refund on a card I don’t even have anymore than continues to say how he thinks it should be mailed to me but was unsure. The unprofessionalism is real! So I had to purchase a new screen protector and hope that I receive the refund on the one the messed up on!! This is absolutely ridiculous! DO NOT RECOMMEND!!!!
Eeed
May 13, 2025
1 out of 5
Bought a monitor a year and 5 months ago it now has blue lines through the bottom. Also bought an m.2 SSD and it gets corrupted sometimes while my other m 2 which is 4 years old still works
avery d
May 05, 2025
1 out of 5
If I could give this store zero stars I would!! Terrible staff and management!! Took in a console for the warranty and got a replacement that didn't work!! The manager Ashante told me when I went back up there that it was a returned item from a different store and wasn't even sure it worked. Take your business elsewhere where you won't be scammed and lied to!!
Kevin L
May 03, 2025
1 out of 5
Ordered a stackable washer and dryer with a promise delivery date of may 2nd . Guy shows up without proper tools to set it up when in the first place i bought a “stackable” for a reason. He tells me they did not know it was gonna be stackable and that they did not bring the stackable kit . If it was not gonna be stackable i wouldve bought it non stackable . I would assume they would know and would confirm before wasting their time coming to my house saying they don’t have the stackable kit . When i bought it at store i clearly said it needs to be stacked up due to space . They rescheduled and got a promise date for may 3 or 4th by customer service upper management and it was not met . They said next availability would be a week from now . It has been a back and forth thing and an incovenience i been missing work knowing someone 18+ has to be present at the time and nothing has been done . I will no longer do business with best buy and their delivery services . I would take my buskness somewhere else if i was you .