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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1761 reviews)
Patrick M
February 18, 2026
3 out of 5
Overpriced merchandise
Gregory C
February 11, 2026
1 out of 5
Absolutely the worst customer service experience I've ever had to deal with. They are extremely unreasonable about being flexible with delivering appliances. I had a set date for the early morning early afternoon delivery the salesman did not put on there that I wanted old appliances taken away so when they are on their way to deliver the day of for delivery they said it wasn't on there and I told them it was supposed to be. So he said that he had to call his boss about that situation then I get a phone call saying that the appliances will have to be rescheduled for another day and that they already took my appliances off the truck and back into the store which I had just been told this only 5 minutes prior from the delivery guy I was not given the option to move the appliances myself and still have them delivered which I could have done. It seems very clear they are not concerned about customer service or taking care of the customer and working with them for that I give them zero stars and I would never be a customer with them again or recommend them either.
paul d
February 10, 2026
5 out of 5
Employees were very helpful.
hai h
February 07, 2026
1 out of 5
Whirlpool - 5.3 Cu. Ft. Freestanding Electric Range with Cooktop Flexibility - Stainless Steel, is not very good.
I just bought one for 2 month and 4 days. It already have a cracked at the cooking area.
We try calling BestBuy customer service, but was not helpful.
The water takes a very long time to boil.