Best Buy Moore

Train your employees that they need to be forthcoming and honest when they are trying to get someone to sign up for a credit card they do not need to frame it like it is a store rewards card they need to tell customers it's a credit card

Absolute HORRIBLE experience made an appointment to get subs put in my truck was called that morning to tell me the tech was out so they rescheduled me for the 23rd and to show up at 930am which I did waited til 10am then was told no techs were coming in that day and they didnt show anything on the schedule. Then made an appointment for the 27th dropped my truck off at noon then called around 7pm to ask when it would be done i was advised that it would be done in half an hour after waiting I showed up at 845 and was told that they could not do it because of some wiring issue the tech did not feel comfortable with and that they had tried to call me to let me know which they did not so they had my truck all day and didnt do anything beside leave my back seat a mess not like it was when I dropped it off I will never use best buy again for anything !!!

1 hour curbside turned into 90 mins of waiting. Got fed up and went inside to ask for assistance. Their “warehouse” couldn’t find the item, but customer service says it is in stock (2 in stock, even) so they insist I cancel my order and buy the item again in-store. By the way, the item was right behind the customer service counter the entire time. It does not take 90 mins to a task that took me 90 seconds to resolve myself. Plus you make me spend $500 TWICE for the same item.

Overpriced merchandise