Edward D
September 05, 2026
They had my computer at the store. I didn't have to wait for more than an hour for them to finish, but I wish they would provide updates rather than having to drive into the store. They fixed the memory issues I was having which was causing frequent crashes and my audio issues. Quite happy with the repair. Wasn't happy with the way I had to find out as I had to drive to the store.
quick, easy, and the employees were all very helpful! i went in thinking about buying an ipad and the girl at the front pointed me in that direction immediately and let me know she’d send someone over there to help or she’d come help me in just a second. the employees were very attentive and willing to help! they were able to answer all my questions and the manager (i think) was willing to price match for me! i was then directed to mckayla, i think was her name, and she finished checking me out and told me about the credit card (which i signed up for lol), promotions, etc and was very knowledgeable. i think i was in there for a total of 15 minutes! i honestly expected to be there a lot longer but all the employees were amazing and took care of me very quickly.
Purposely lying to customers Selling the best buy membership saying they will refund the amount back to the card if anything goes on sale on black Friday knowing that the deal is only good for 60 days. Purchased a laptop that was delayed 4 days
Response from Best Buy
August 12, 2026
Good Afternoon, Brandon,
We certainly understand how you are feeling after an issue occurred regarding a price match request. We would be happy to look further into this situation with you. Please start by sending our team a private message on social media that includes your Google review case ID: #202208.
- Facebook (https://bby.me/NgqepQ)
- Twitter/X (https://bby.me/AbxIqP)
- Instagram (https://bby.me/fC7rLU)
This store is awesome for any kind of electronic you can dream of. The staff if wonderful always willing to help and its hard to find a 1 star product in there!