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Services Offered
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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1806 reviews)
Jake F
November 03, 2026
1 out of 5
Dont buy phones or protection plans at best buy. They told me accidental damage they would fix or replace no questions asked. I take it to them and they wanted another $150. Then I gotta buy another protection plan all for a screen. That's 220 for something I can have done elsewhere for 150. Why buy protection? Then they acted like they were going to keep my phone.
Response from Best Buy
November 03, 2026
Hello,
Thanks for leaving your review. We understand your concerns and would like to speak with you more and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 247695 in your message to us.
X: https://bby.me/MOHSJu
Facebook: https://bby.me/hvmSfs
Instagram: https://bby.me/PlnLA2
Josh T
November 02, 2026
1 out of 5
Shit bank partner company btw worst experience ever. Can you give 0?
Dena
October 31, 2026
5 out of 5
Nice store, fast service
Mary S
October 27, 2026
1 out of 5
I want to tell you all if you ever buy something at Best Buy. Don't buy the Geek service. We bought an all in one computer with geek service. My husband has Alzheimers and decided over night it was to complicated for him to use. We took it back and the people argued with us saying they could give him a 30 min lesson. We had to explain he has Alzheimers and couldn't remember something from 1 minute to the next. And decided we made a mistake buying it. So they refunded the money for commuter. Which my fault for forgetting the cost of geek service. Got a late bill from citibank saying we are late on a payment. I called and explain we took computer back. And won't ever use the service. They said it was Best Buy, Go talk to them. Which I promptly did. Which the young man saw he took it off. I got another bill stating I owed $258.00. I called Best Buy they had me switched to several people to dispute the bill. I was told by the last person it was not right since we don't have a computer anymore and she would fix it. I got a letter saying they denied the dispute. I paid the $258.00 today due to sick of dealing with them. They cheated us and just want everyone to know how ridiculous they are and don't have good customer care at all. Took advantage of a man with Alzheimer's!