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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1781 reviews)
Larissa C
June 15, 2026
3 out of 5
We recently upgraded our cell phones. The ATT rep in store was nice, but you could tell she was struggling. After a long period of time we were able to finally leave. Almost felt like buying a dang car! We had an issue with the upgrade that ATT and BestBuy both said it was the others fault. I finally made drive back up to the store We initially used. Finally got a rep who knew what to do! Lesson learned! I now will make sure to always upgrade with an actual ATT store. Also, every time we go to any BB store, there are hardly any sales people on the floor. If you look them in the eyes, they turn around like they never seen you. This happened in 3 different locations. BB used to be the place to go. Now, it is just a sad shell of a place. Makes shopping online so much more attractive.
Response from Best Buy
June 15, 2026
We appreciate you taking the time to share your feedback when upgrading your phones. Upgrading should be easy, and we want to ensure this feedback gets into the right hands.
Please reach out to us in a private message on Facebook (https://bby.me/qCRffp), Twitter/X (https://bby.me/Hwgy77), or Instagram (https://bby.me/JoAyFj), and mention your Google review, 172833.
Jeffrey W
June 05, 2026
1 out of 5
Service is terrible and slow. I stood at checkout for 15 minutes while 4 blue shirts just milled around.
Tim C
May 18, 2026
5 out of 5
Alex and Chris E were awesome and did everything they could to help me, unfortunately Best Buy’s system wouldn’t let them price match the item I wanted.
christopher h
May 12, 2026
4 out of 5
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