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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1796 reviews)
Brandon
August 12, 2026
1 out of 5
Purposely lying to customers Selling the best buy membership saying they will refund the amount back to the card if anything goes on sale on black Friday knowing that the deal is only good for 60 days. Purchased a laptop that was delayed 4 days
Response from Best Buy
August 12, 2026
Good Afternoon, Brandon,
We certainly understand how you are feeling after an issue occurred regarding a price match request. We would be happy to look further into this situation with you. Please start by sending our team a private message on social media that includes your Google review case ID: #202208.
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Maddox
August 01, 2026
5 out of 5
This store is awesome for any kind of electronic you can dream of. The staff if wonderful always willing to help and its hard to find a 1 star product in there!
Melinda B
July 26, 2026
5 out of 5
Friendly and helpful staff.
Cody G
July 24, 2026
5 out of 5
TLDR: Great deal. Great help. Great TV. Great Experience.
Had a fantastic experience here. About a month ago I took a chance on a crazy low price "Fair" condition 85" Hisense U8 QLED. I showed up and the guy behind the pickup counter was very helpful. Once it was brought out I asked for help so I could inspect it and even test it before I took it all the way home. Two or three fellas, including I think a manager were incredibly accommodating. Then we discovered the power cable wasn't in there. That made since as that can be part of the "open box" schtick. But I was still hesitant even though the screen looked fine. I settled on having to order a cable online and giving it a shot at home.
However- before I left, the manager came back with a cable he searched for from the back. He didn't have to do that. TV was in the truck already. And I just really appreciated that. Made the whole experience that much better.
In an age where so much is done online it was encouraging to go into the store and have such a genuinely positive experience.
The cherry on top was the TV is in immaculate condition. No idea why it would be labeled "fair".