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Best Buy Moore
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Moore
How do I check product availability at the Moore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Moore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Moore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Moore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1662 reviews)
Ruger S
December 10, 2024
3 out of 5
So went there last night 12/09. My son was buying a PS5. Of course they don't keep anything in the gaming area anymore. I'm sure because of theft. So we went to customer service to get one and check out. The store no longer has registers where you can go and check out. Just the one kid working at Customer service. 6 other employees standing around doing nothing. Heck 3 of them were greeting people at the door. It was liking walking into Mathis Brothers. The young dude at customer service was cool though and was doing his job to get folks checked out as fast as he could.
Response from Best Buy
December 10, 2024
Hello, Ruger,
Thank you for reaching out in regards to your concern with the store assistance. I can understand that not having high value items out can be inconvenient. Did you have a chance to talk with the greeters to have help offered in the store? We would be glad to look into this experience in store if you would like to reach out to us on any of our Social Media Profiles below with Review 64539695 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
James T
December 03, 2024
5 out of 5
Purchased new AirPods on line and had them the next day.
Sean H
November 27, 2024
5 out of 5
Nathan handled Complex software issue on my PC.
Customer service set me up with great plan for maintenance etc.
Best Buy always provides great service and products
Shane
November 14, 2024
1 out of 5
Decided to never shop at Best Buy again. The Best Buy stores or way out of touch with their customers to the point you have to talk to a call center and give a reason to be connected to the store. The people barely can understand English at the call center so just hung up and decided to shop Amazon instead I would rather just wait the extra few days At least Amazon has customer service agents that can understand and speak English
Response from Best Buy
November 14, 2024
Hi, Shane,
Thank you for taking the time to share this review with us, although we hate to hear you were unable to reach the support you needed by phone. We would like to ensure your feedback is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64427908. We look forward to hearing from you!
Regards,
^Katie