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Frequently Asked Questions About Best Buy Norman
How do I check product availability at the Norman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Norman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Norman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Norman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2214 reviews)
A L
March 17, 2025
5 out of 5
Friendly staff, had what I was looking for at a reasonable price.
Daniel F
March 16, 2025
5 out of 5
Staff was helpful when I ask questions
Jon D
March 10, 2025
1 out of 5
Trying to call the store, and the automated "service" sucks. When I ask for a human, it wants more information, and if you don't give it, it hangs up on you. Do better Best Buy! Or it says all agents are busy, and placed on hold for much longer that necessary. I've been in the store, agents are not that busy.
Response from Best Buy
March 10, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to reach someone when calling for assistance, isn't ideal.
As an effort to allow our store employees to best assist customers in their stores, calls are currently being directed to our support teams, instead of the stores. I appreciate your feedback on this, and would like to see how our corporate team can assist.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on why you've been calling. Please also include a reference to your "Google review 64911428" in your message.
Sincerely,
^Melissa
CHRISTIE H
March 10, 2025
1 out of 5
If you need to call this store, good luck! You ABSOLUTELY CANNOT call this location in Norman, OK or any other local location to ask a simple question. The phone number listed looks like a local phone number, but it is directed to some international location such as Panama, the Philippines, or some international location that does not speak English. The local staff even admit they cannot call another store directly in the area. Come on, Best Buy, do better.
Response from Best Buy
March 10, 2025
Hey there, Christie,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with contacting the store. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64911062" and share your full name, email, and phone number.
Thanks,
^Jacob