Best Buy Norman

Their electronics service is a" life saver". I recommend purchasing one from Best Buy. Their customer service in other areas of the store is hit & mis. Some times you are able to get great service, at other times it seems like no one is interested in providing customer service.

Twice this year I have gone in to buy a TV. Both times I've left and bought elsewhere due to a lack of pricing on tvs. Many are priced but many are not. The sales people won't just simply give you pricing. Both employees rolled eyes and went to get someone else. Lost business to a store really close that has prices on everything.

Blatantly heard some member refer to me as a 'f*t*ss' when he thought I was out of earshot. It was a completely unprofessional environment.

had an appointment for a replacement phone after being assured they could provide one. After waiting an hour past the time it was supposed to be at I was told that theres nothing they could do, then they said they can put me on with apple support for an hour and that they can help me get one in store. Then, after another hour, got told that there was actually nothing they couldve done in the first place. When I asked why they would put me through to apple support in the first place. They said it was my fault for not being familiar with their services, even though I'd called and specified exactly what I needed and through what program prior. Most of the staff seemed like they had no idea what they were doing, except for one member up front who generally just seemed embarrassed by his coworkers.