Came in to make a return on a purchase from the night before in which a T.V. we had purchased was already damaged. The night of the purchase the staff on duty was so-so at best. While I understand it was close to closing time, the night shift staff service could have been better. But I cant speak highly enough about the store associate named Ashante that helped me out the next morning. When I explained my situation to Ashante, that one ofnthe T.V.'s we bought was damaged and the other was missing a remote, he was extremely professional, courteous, and helpful. He exchanged the broken t.v. with replacement as well as found a compatible remote for our other T.V. His professionalism and customer service excellence was refreshing, as his degree of professionalism and customer service is at a level I havent seen a lot of these days in general. Ashante's example of customer service and professionalism speak volumes of himself as a person and a representative of Best Buy. My experience with Ashante has made the I-240 BestBuy location my #1 favorite store in the OKC area. Thank you Ashante for your customer service excellence and professionalism!
Another great purchase at Best Buy. They were the only ones that had our LG microwave in stock and it was no problem just swinging by and picking it up.
Asking for help at first was difficult but once I had it they were great at finding what I needed
Someone actually created me answered questions and took me place where asked not just pointing