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Best Buy Quail Springs
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Quail Springs
How do I check product availability at the Quail Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quail Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quail Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3561 reviews)
Elsak
January 31, 2026
1 out of 5
I understand that employees may be required to meet sales or commission goals; however, it is extremely uncomfortable when a customer repeatedly declines an offer and the staff continues to push memberships and credit cards. I felt almost harassed by this behavior.
Response from Best Buy
January 31, 2026
Hello, Elsak,
As mentioned in the Best Buy Return and Exchange Promise found https://bby.me/cyjwnd, typically Best Buy "will reimburse you for returned items in the same way you paid for them". When someone prevents that from occurring, it can be frustrating and we'd like to look into this further. To do so, please send a private message via Facebook (https://bby.me/kb6zx6), Twitter/X (https://bby.me/nm5g8x), or Instagram (https://bby.me/o6c00y). In your message, please state that you are replying to Google Review 111406.
The W
January 30, 2026
1 out of 5
Smells like a dead animal at the registers and management isn't doing anything to resolve it
CLR
January 16, 2026
5 out of 5
I purchased a new screen protector because I didn’t like the one AT&T slapped on there (along with an OtterBox I had no experience with). Went to geek squad to see if they would install the screen protector and they sent me to the phone area. Apparently, the phone area worker was on break, but another that was passing by offered to help me. He said he used to work in that area. He took off the OtterBox, installed the screen protector perfectly, put the OtterBox back on and did it all quickly and with a great attitude. Sorry I don’t remember his name. So nice!
Kelle K
January 10, 2026
5 out of 5
Alonso Phillips just helped me at the south OKC location. He displayed excellent customer service skills as he processed a return refund and then a sale. He went above and beyond his call of duty by not just once but twice he carried my television to my car for me. I will go back thanks to him 👍