Best Buy Quail Springs

I have a good experience when I'm here, but this time, not so much. The representative that "helped" us seemed botherd that we were asking questions about some of the products. It would have taken him less time to actually show us where to go look for something rather than spend 2 minutes explaining where to go. Him and a couple of friends were just standing around talking and I guess I interrupted them. Even though customer service wasn't great today, they still have a wide selection of items to choose from ranging in prices.

Go here to find what and touch what you want, then go order it online or go to Walmart. Best Buy has everything the casual might want for their electronic needs that Walmart may not be able to fulfill in their store. That being said, their prices are ridiculous compared to the same products you can purchase online through New Egg or Amazon. Most importantly, this location like most of the locations I’ve been to in two states have absolutely horrible customer service. Either the employees look at you with the deer in the headlight stare or they don’t know how to run a register . In fact while I was Best Buy today, it took three people, one of which was a manager, to run one register. The only reason I was at Best Buy today today was for an under $10 purchase that I simply did not want to wait till tomorrow to receive from Amazon. Believe me if I could’ve waited, I would have.

It’s not often I get to Best Buy but I was there for a small purchase and after asking an employee where I could find she took me to directly to where it was located. A quick in and out and I was on my way!

Typical big box store.. you have to find a sales rep who actually knows about the product you will be considering and you should have researched it first.