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Frequently Asked Questions About Best Buy Quail Springs

How do I check product availability at the Quail Springs Best Buy?
How do I check my order status?
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Quail Springs stores’ holiday hours?

Recent Reviews

4.0
(3529 reviews)
Mark H
September 17, 2025
5 out of 5
I was looking for a TV online and all over and they had will be wanted cheaper Than amazon and walmart. Ordered online drove over there and they loaded it into my car within five minutes
tyler a
September 16, 2025
5 out of 5
Giselle And Ali really stepped up and helped my issue. They took the time to examine the issue and fix it perfectly
dri P
September 16, 2025
1 out of 5
I went to this store to buy AirPods and unfortunately had a very disappointing experience. I waited for about 20 minutes while the employee was in his session. When I asked to pay for the product, instead of helping me, he simply told me to go to customer service. This was confusing since I was buying, not returning. I felt that the employee had no interest in assisting me, which made the experience frustrating. For this reason, I understand why many people prefer to shop elsewhere.”
Joseph D
September 16, 2025
1 out of 5
Bought somw ipads at the other store and they called to make sure they had 2x 13" ipads. Told them up was purchasing them and heading that way. When I get there I was told I had to wait an hour... It's literally 2 ipads, go get them off a shelf....poor customer service... its not a tv its not a washing machine, its 2 small boxes. I just dropped $3k and I spend around $100k annually here for work and you cant call someone to go get me 2 ipads??? This is why Amazon is winning businesses over.
Response from Best Buy
September 16, 2025
Hello, Thanks for sharing this with us. Store pickup is typically a quick and easy way to get the products that you need. We get that having your order not be ready when you arrived, wouldn't be ideal. Please send a private message on one of our social media platforms, Facebook (https://bby.me/0shdnu), Twitter/X (https://bby.me/lztjl7), or Instagram (https://bby.me/5x6265), and mention your "Google review #44224" so we can review this further with you.

About Best Buy Quail Springs

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