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Best Buy Quail Springs
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Quail Springs
How do I check product availability at the Quail Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quail Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quail Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3635 reviews)
jerry f
May 17, 2026
1 out of 5
Worst service I have ever encountered. Ask by three different employees if we needed help . I said yes each time and becouse we wanted to look at/ or buy new washer and dryer no one ever showed up to help us. As we were leaving about five of them standing around asks could they help. I said not now. we left Lowe’s is across the street . It took about three seconds to get someone to help us . Will be buying from Lowe’s same stuff we saw at Best Buy and frankly a lot less money
Response from Best Buy
May 17, 2026
Hello,
Not being able to get assistance to order appliances is upsetting. Mention review # 153531 when connecting on a private social media link.
Facebook (https://bby.me/7Zfdn4)
Twitter/X (https://bby.me/byX6M7)
Instagram (https://bby.me/s9mcE9)
Cory C
May 15, 2026
5 out of 5
Went in To buy a Nintendo Switch 2 for my daughter. Was helped quickly and purchased and got out
SavedbyGrace
May 13, 2026
1 out of 5
Unable to get a real person on phone, ai robot does not understand "I want to speak to a real person". I do not have time to waste with a robot, I just want a real person. Will not be purchasing from here.
Response from Best Buy
May 14, 2026
Hi there!
Thank you for your review. It's understandable to want to interaction with a person when reaching out. For assistance with any questions or concerns you may have, feel free to connect with us on Facebook (https://bby.me/yVlyzb), Instagram (https://bby.me/V6HIj1), or Twitter/X (https://bby.me/ChKeCH). Be sure to include your Google review 151999 in the details.
d j
May 12, 2026
5 out of 5
So I went in today looking for a laptop. I tried to get a couple of the sales people to help one looked away, the other one told me to go ask someone else as he wasn’t on the sales team. Third one was my favorite, he told me “ man, honestly, I think you should get what you feel is best for you “ 😳. I don’t know anything about PCs that’s why I was seeking help . If this sounds like a 1 star, it’s because it was about to be until just before I walked out , some guy named MAXX asked if he could help and man was he helpful… yes( rhetorical). He explained literally everything & helped me order an amazing laptop which wasn’t in stock.
If I needed another employee, I would literally hire him away from Best Buy. ⭐️⭐️⭐️⭐️⭐️ for maxx. Zero stars for rest