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Best Buy Quail Springs
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Quail Springs
How do I check product availability at the Quail Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quail Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quail Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3594 reviews)
E S
January 22, 2026
1 out of 5
As a result of the most incredibly poor customer service and interaction with his company, we typically avoid purchasing most anything from Best buy. Every two or three years or so I will give them another opportunity but unfortunately every single time they fail. Perfect example of the right hand doesn't know what the left hand is doing inside Best buy. They cannot communicate they cannot coordinate they get orders wrong they get deliveries wrong and when the deliveries do come it's the wrong merchandise. You then have to talk to someone in India in order to even attempt to get anything straightened out which takes hours. It's 2026 and a brand new large screen television purchase went south. Will try again in about 2030 but I'm betting anything that Best buy will no longer be around by that time. Because of our experience we will purchase absolutely anything we can from absolutely anyone else even if it's a significantly higher price. Best buys good prices do not justify the issues that we have.
Response from Best Buy
January 22, 2026
Hello, E,
Thank you for sharing your feedback with us. We understand where you’re coming from, as it’s never pleasant to find out an item has been delayed. While we do everything we can to ensure orders are available quickly, sometimes there may be delays due to circumstances beyond our control. Let's review this further for you.
Please write us through our social media channels on Instagram (https://bby.me/pks9sz), X/Twitter (https://bby.me/gkd11c) or Facebook (https://www. https://bby.me/zq4lex) with the full details. Also add Google Review 107843. We look forward to hearing from you.
CLR
January 16, 2026
5 out of 5
I purchased a new screen protector because I didn’t like the one AT&T slapped on there (along with an OtterBox I had no experience with). Went to geek squad to see if they would install the screen protector and they sent me to the phone area. Apparently, the phone area worker was on break, but another that was passing by offered to help me. He said he used to work in that area. He took off the OtterBox, installed the screen protector perfectly, put the OtterBox back on and did it all quickly and with a great attitude. Sorry I don’t remember his name. So nice!
Gerald B
January 13, 2026
1 out of 5
Un able to talk to anyone in the United States was told to keep calling and maybe I would be able to talk to an American. So bad they don't care about U.S. citizens so why spend your money there
Kelle K
January 10, 2026
5 out of 5
Alonso Phillips just helped me at the south OKC location. He displayed excellent customer service skills as he processed a return refund and then a sale. He went above and beyond his call of duty by not just once but twice he carried my television to my car for me. I will go back thanks to him 👍