Brosufff J
December 23, 2025
They were helpful at first but I Used my debit card for a purchase over $100, then I just tried to get change for a $100 bill for a later purchase and they refused to give me any change without making another purchase. They lied and said they couldn’t open the drawer without making another purchase, but that’s a lie and doesn’t make sense because how do you get the money out of the drawer at the end of the night if you HAVE to make a purchase to open it? Terrible policy, if you don’t want to help me just say so don’t make up some dumb excuse.
Response from Best Buy
December 23, 2025
Hello,
Thanks for leaving your feedback. It's unfortunate that your experience was a negative one. We understand why you would be frustrated.
We would like to get some additional information regarding your experience and document your feedback.
Please reach out to us by private message on X, Facebook, or Instagram. You may use the Google review number 93818 as reference.
X: https://bby.me/8vx7xc
Facebook: https://bby.me/9kkojv
Instagram: https://bby.me/033ron
cameron H
December 09, 2025
Service was very unprofessional. Sam from geek squad needs a new job
Response from Best Buy
December 09, 2025
Hey there, Cameron,
We would love to follow up with you on this and hear more about your recent experience with one of our employees. Please send us a private message on Facebook (https://bby.me/t2w4jv), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #84458
Was shopping for a new computer and their computer specialist there was just fabulous. Got something I like that I can use easily.
Great place. Staff was very friendly and helpful.