Walked in knowing what we needed and wanted. We were greeted w a representative from the national desk top company and was very knowledgeable. One of the easiest processes I had done in awhile.
Went into the store looking to buy an Oura ring. Was there for about 15 minutes in the area at about the five minute mark somebody else that was helping another customer asked if I needed anything, said yea want to get a ring, he got on the walkie-talkies and said Help was needed where I was at and then I had two employees walked by me and nobody wanted to help me out. Guess I’ll just buy from Amazon.
Had it bought before I even got back onto Penn.
Response from Best Buy
August 03, 2026
Hello,
Thanks for your feedback. We understand your frustration with not getting help during your visit. We know this must have been disappointing for you. We would like to speak with you more and document your concerns.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 197716 in your message to us.
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Facebook: https://bby.me/Zzjj5j
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Bought a laptop computer. Salesman was very knowledgeable.
Nice store
Employees are very helpful and attentive
Easy online ordering and pickup