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Best Buy Quail Springs
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Quail Springs
How do I check product availability at the Quail Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Quail Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Quail Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Quail Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3579 reviews)
cameron H
December 09, 2025
1 out of 5
Service was very unprofessional. Sam from geek squad needs a new job
Response from Best Buy
December 09, 2025
Hey there, Cameron,
We would love to follow up with you on this and hear more about your recent experience with one of our employees. Please send us a private message on Facebook (https://bby.me/t2w4jv), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #84458
Patti M
December 09, 2025
5 out of 5
Was shopping for a new computer and their computer specialist there was just fabulous. Got something I like that I can use easily.
john d
December 06, 2025
5 out of 5
Great place. Staff was very friendly and helpful.
Brandon B
December 04, 2025
1 out of 5
I bought a PC from here a year ago. The Best Buy rep talked me into used the best buy credit card to get a discount. I had the money already to buy the PC, but didn't mind putting it on a card and paying it off to help my credit usage. That was all fine. Fast forward to a hear later, and apparently that interaction signed me up for some annual membership, that automatically charges to the credit card. I have never used this card since, so I did not actively have it in my routine to pay off. I recently got an email about a charge, and after looking into it it was this membership I had no idea I was apart of. Now, I have a late fee on this card and it is IMPOSSIBLE to reach anyone at Best Buy to get this resolved. I have sat on the phone with automated bots getting sent in loops only to get hung up on with no resolution! If anyone in there tries to talk you into their card, do not do it. It is just a trap so they can bill you a year later and gift you your first ever late fee. Absolutely trash business practices
Response from Best Buy
December 04, 2025
Hello, thank you for leaving us a review. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #81716".
Facebook (https://bby.me/g3god4)
Twitter/X (https://bby.me/ha4yht)
Instagram (https://bby.me/otft2m)