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Frequently Asked Questions About Best Buy Oklahoma City Central

How do I check product availability at the Oklahoma City Central Best Buy?
How do I check my order status?
My local Oklahoma City Central Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Oklahoma City Central stores’ holiday hours?

Recent Reviews

4.2
(2789 reviews)
RHETTDAWG
March 16, 2025
1 out of 5
I recently acquired a desktop computer and was having issues with no audio coming from any of my audio devices I plugged in. I personally use my computer for work so of course audio is very important to have. I called geek squad technical support and they attempted to fix the problem remotely on my computer but couldn’t figure anything out. They asked if I’d like to make an appointment in store at one of there locations so an expert could look at it and diagnose it better so I chose the earliest appointment time available. The lady over the phone said to arrive 10-15min early so that’s what I did. I drove 20 min from my house to the appointment and arrived 15 min early as asked. I waited in line because there were two young ladies in front of me waiting to be helped as well. It took 5 min for anybody to come out and greet us which was the first issue. The second issue was that they scheduled mine and the woman’s appointment time in front of me at the same time. The woman waited patiently with there Appliance they needed help with just for them to tell the women they do not service what they have and to go to customer support instead. It was my turn and I approached the counter and finally was able to set my desktop down after holding it for 5+ minutes. The young man behind the counter had to go get his manager because he did know what to do. The manager came out and asked what issues I have been having with my desktop and I explained to her what has been going on. She then Proceeded to tell me that they are not able to work on my computer because they wouldn’t know where to start or what to do and it would be to high risk to diagnose the issue. So now I’ve wasted an hour of my time and gas money to show up to an appointment for them to tell me something they could have told me over the phone. Highly unprofessional, highly disrespectful, and a flat out waste of my time and money. What’s the point of having a geek squad if they can’t fix anything? Sounds like they just didn’t want to do there job to me. Id give them 0/5 stars if I had that option.
William S
March 16, 2025
1 out of 5
Bought a new computer and had data downloaded to it there. I was told twice that we would get a 10% visa card mailed to us . I paid the bill and found out that it was now a store credit. I will not be doing business with these bunch of liars again
Response from Best Buy
March 16, 2025
Hello, William. Thank you for reaching out. We would be more than happy to look into this for you and answer any questions you may have. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64931597. Best, ^Allison
torkoth
March 13, 2025
4 out of 5
Excellent service, treated well enough that when I came to browse I walked away with a $1000.00 monitor.
Nathan S
March 11, 2025
3 out of 5
Had what I needed but customer service was subpar.
Response from Best Buy
March 11, 2025
Hey there, Nathan,, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience shopping with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64913917" and share your full name, email, and phone number. Thanks, ^Jacob

About Best Buy Oklahoma City Central

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