Best Buy Owasso

My husband and I went in looking for tvs. Had an employee try to upsell us to an almost 1000 dollar tv even though we told him we couldn't afford that much for a tv. This frustrated me to no end. The reason for the 5 stars is Ethan. We found him after we told the other guy we needed to chat first. He was very kind and knowledgeable. He listened and kept us in our price range for a tv. He helped us find a wall mount and recommened one he actually uses. Just really great customer service. I hope Best Buy gives him a raise or something!

40 employees working and not one was avaible to help with questions so we walked and spent our money at amazon

I highley do not recomend them we set appointment to have are computer repaired took over a month to get it back also price was way high i could of bought a new one but they said it was ready for pick up so had set appointment for that to pick up a computer that only take 5 min to do we head their about 2 hours early cause run arrounds see if we can pick it up early nope apperenty not he was rude made us wait till sceduled time so we waited paciantly for are device so we got it just 10.min after sceduled time but makes me mad and upset because a customer behind us did not set appointment and he got serviced like no big deal i wish we were treated with the same respect or all customers with the same respect so i will no longer be doing any buisness with them but i just want this to be experaince that no one should go through so i hope this message will be brought to owners and mannagers out their that something should be done about it this was at owasso best buy

Had a radio installed here June 22nd and it was quick professional and it's improved the quality of life of my vehicle through and through