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Frequently Asked Questions About Best Buy Owasso

How do I check product availability at the Owasso Best Buy?
How do I check my order status?
My local Owasso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Owasso stores’ holiday hours?

Recent Reviews

4.2
(2142 reviews)
Zachary W
February 19, 2025
1 out of 5
Had a home delivery scheduled for today - the Geeksquad team cancelled it without bothering to even notify me so I sat here waiting for four hours for nothing and not a single phone number let me talk to anyone actually at the store. I finally got notified by a support agent on best buy's main line that delivery would be rescheduled for another day. Where was that call five hours ago at the beginning of the delivery window? First and last delivery I will be getting from Best Buy if this is how they treat their customers
Montana “
February 16, 2025
4 out of 5
Was able to help me find what I was looking for fast and easy checkout. Would shop there again.
Billy J
February 14, 2025
1 out of 5
My Acer monitor is fresh out of the box. Yet “non returnable”. What an absolute crock. They more or less said “yep tough luck” but call the manufacturer. Hard pass. I fully expect a call from the manager. I’ve spent $2k at best but in the last few weeks and this is the treatment I get. Really disappointing. So rather than refund my money you ask me to contact you via social media? I was just at the store Ruby. Where were you then? I don’t have social media. Of any sort. These are the cries of the carrots!! The cries of the carrots!! “Let the rabbits wear glasses!!”
Response from Best Buy
February 14, 2025
Hello, Billy, Thank you for leaving us a review. As a consumer myself, I understand the importance of utilizing our Return and Exchange Policy for your monitor. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64814798" when reaching out via social media. Thank you, ^Ruby
Dylan C
February 14, 2025
1 out of 5
Do not trust them with your apple products. I took my phone in for a back glass replace placement which they didn't even do and gave me back my phone and it was a brick, it would not turn on or do anything and when I asked what could be done they said nothing but wait a couple days for a new glass to be shipped in or I can go to the actual Apple Store. They will also try to double charge you for the same thing and if I didn't say anything about it they would've have done it. The geeksquad at this location is a joke. Do not let them touch your apple products.
Response from Best Buy
February 14, 2025
Hi, Dylan, I couldn't fathom being placed in that position and am saddened to hear that this is what you've experienced. Our support team would be happy to look at this further. To do so please send a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64813821. Sincerely, ^Tina

About Best Buy Owasso

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