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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Owasso
How do I check product availability at the Owasso Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owasso Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owasso stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owasso Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2267 reviews)
redneck h
May 07, 2026
1 out of 5
Horrible ordered online they changed my address to my old one now they won't change it or call fedex too change it. The just point fingers no solutions. Then they want me too go to the address they put an wait for it. Im not even going to be in the state too do that. Probably won't be buying from best buy again
Response from Best Buy
May 07, 2026
Hello,
Having a concern with the address on your order can be difficult. In many cases we may not be able to change the address after 30 minutes from the order is placed. Please reach out to us on any of our social media profiles below with Review 149689 for us to investigate your order concerns.
Facebook (Facebook@bestbuy.com)
Twitter/X (Twitter@bestbuy.com)
Instagram (Instagram@bestbuy.com)
Henry L
May 06, 2026
1 out of 5
One of their employees said a store card was a soft credit check. I should have checked myself, but what's the point of having employees to help you if they simply lie to make money instead.
Response from Best Buy
May 07, 2026
Hello.
Being told incorrect information is far from ideal, and we understand how this would be frustrating. To get your interaction documented, please reach out to us on Facebook (https://bby.me/8ed68u), Twitter/X (https://bby.me/yihUSw), or Instagram (https://bby.me/yscz9V) and an agent will be glad to help. When you reach out, please be sure to include Google Review number 149578.
Thank you.
ROBERT P
May 05, 2026
1 out of 5
When something goes wrong, you won’t get support from the actual manufacturer—you’ll be pushed into using Geek Squad instead. Their support is limited to basic, entry‑level troubleshooting, and anything beyond that requires you to pay extra.
I purchased an ASUS Zenbook 14, and after only 80 days it developed issues. ASUS refused to speak with me because the device was bought through Best Buy, and Geek Squad couldn’t diagnose the problem without charging additional fees.
If you’re comfortable spending more money for inadequate support, Best Buy will gladly take it. If you value your time and resources, consider taking your business elsewhere.
You’ve been warned.
Response from Best Buy
May 05, 2026
Hello, Robert,
We appreciate you taking time out of your day to share your feedback. Having your new computer fail is never great news, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/5zeXCU), Twitter/X (https://bby.me/iXdgMT), or Instagram (https://bby.me/tFytK2). Please reference Google Review, #149053.
Josh
April 24, 2026
1 out of 5
Ultra lazy employees told me a open box labeled item wasnt sellable and didnt even bother to look it up to make sure