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Frequently Asked Questions About Best Buy Stillwater
How do I check product availability at the Stillwater Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stillwater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stillwater stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stillwater Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1144 reviews)
Xxx
October 21, 2026
3 out of 5
Phone i wanted was not at the store
Red R
October 05, 2026
5 out of 5
Awesome grate staff !
Neal B
September 26, 2026
2 out of 5
I travel a lot all around the United states, I went in to grab a few items at this particular location. When I walked in the team members were lounging around in the front of the store. As I came in one very nonchalantly looked at me and says can I help you. Didn't get up didn't give me much attention and I told him "no don't get up, I don't want to disturb you, I can help myself, in which he replies suit yourself" wow....he went on talking with his coworkers. Terrible, terrible client services at this location. Definitely need retraining from upper management here.
Response from Best Buy
September 26, 2026
Hello Neal,
Thank you for sharing your experience. The interaction you described is not the level of service customers expect when visiting our stores. Being greeted in a dismissive manner and feeling as though your presence was an inconvenience can leave a lasting negative impression, especially when you're simply looking to make a purchase and receive assistance.
Your feedback regarding the professionalism, attentiveness, and engagement of the store team is important. Every customer should feel welcomed and valued when they enter our locations, and comments like yours help highlight opportunities for coaching and improvement. We appreciate you taking the time to bring these concerns to our attention.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/tbcyGd)
Twitter/X (https://bby.me/6ES6Wv)
Instagram (https://bby.me/5dGohv)
When reaching out, please reference your Google Review 227009.
Douglas B
September 22, 2026
5 out of 5
Love this store