Frequently Asked Questions About Best Buy Stillwater
How do I check product availability at the Stillwater Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Stillwater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Stillwater stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Stillwater Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1108 reviews)
Larry H
March 14, 2026
1 out of 5
I buy a computer case here at 7:30pm 3/14th. The woman with a black hair and a glass which is an advisor (yellow name tag) doesn't know how to say thank you to the customer when buying the product, after trying to convince me open the BestBuy credit card? Is advisor supposed to be that "cool"?
Nick P
March 10, 2026
1 out of 5
Rarely do I leave reviews. Came into the store to buy 7 MacBook pros for my production team. Was doing a show in town and stood in the store for over 30 minutes without being helped. Left finally at 12:25 (for the manager or corporate in case they wanted to cross reference video footage) on the way out I went to request help and a “gentleman” brushed off the fact that I stood there that long. Multiple employees walked past or at least made eye contact. I walked around looking for available employees before approaching this employees. None available. After being brushed off I decided to leave and take my business elsewhere. Never had such poor customer service.
Brian W
March 03, 2026
5 out of 5
Christian was very helpful and patient with teaching me about the new technology on televisions. He had me in and out of the door quickly; it was a great experience.
Tony R
February 05, 2026
5 out of 5
Always great electronics and great service,love best buy