Lots of employees in there not a single one asked if we needed help. When we did ask for help getting something from the case the man was rude.
Response from Best Buy
May 31, 2026
Hello,
Thanks for taking the time to leave your review. We understand your concerns with not getting help while in-store. We know that a welcoming experience is an essential part of shopping in-store. We would like to speak with you more and get some additional information.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 159477 in your message to us.
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It's a best buy. They had what I needed and the help was as expected. Parking is ample. Overall easy to get in an out of at this location on 71st in South Tulsa.
When I noticed they had a big sale on the refrigerator I purchased just a couple of weeks prior, I went into the store and told them about it. They didn't give me any trouble at all. They just took the receipt, scanned it, and put the difference right back onto my card. I was in and out of there in maybe about 5 min. It was WONDERFUL! Thank you, Best Buy, for sticking to your price guarantee policy without giving me grief about it!
5/25/26: Ordered Bose headphones with delivery. They DELIVERED THEM TO A WRONG ADDRESS. They sent me a NOTICE OF DELIVERY TO AN OBSOLETE EMAIL ADDRESS. I had informed them years ago of this email address change. When I finally found the notice 2 days later, THEY ONLY ALLOWED 29 MINUTES TO INFORM THEM OF THEIR MISTAKES. A neighbor brought the headphones today.
HOW DOES BEST BUY AVOID BANKRUPTCY?? You don't deserve to stay in business.
3/10/24: Went in to buy front & back cameras with monitor for 2 cars. I was told a sales rep would met me in that section. HE DIDN'T SHOW UP! Another sales rep said he would send over the rep who knew this kind of equipment. Again NOBODY SHOWED UP! It was slow morning with very few customers. Most of their reps were standing around looking at their cell phones.
HORRID! HOW DO YOU STAY IN BUSINESS? The first step would be to stop SALES REPS FROM HAVING THEIR CELL PHONES ON THE SALES FLOOR.