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Frequently Asked Questions About Best Buy Tulsa

How do I check product availability at the Tulsa Best Buy?
How do I check my order status?
My local Tulsa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tulsa stores’ holiday hours?

Recent Reviews

4.1
(3648 reviews)
Madison C
January 28, 2025
1 out of 5
Horrible customer service NEVER go to this store. If you buy something and it’s broke they won’t return or replace it.
Response from Best Buy
January 28, 2025
Hi Madison, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received in our store didn't meet expectations, which I understand would be upsetting. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and see what we can do to assist. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64745654. Thanks, ^Caleb
Dan R
January 25, 2025
1 out of 5
Team members in the audio video section of the store work on commission and only want to sell expensive units. Purchase the Marantz Cinema 60 after And King told me it was configured to be a 2.2 system got it home and try to configure it as he stated and it didn't work I will return the unit and never return to the store again
Response from Best Buy
January 25, 2025
Hi, Dan, Thanks for taking the time to leave a review here on Google. I can understand wanting accurate information when shopping at your local Best Buy. Please note that our employees do not earn commission. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport When reaching out, please mention the phrase “Google Review, Convo #64728472”. Regards, ^Ravi
James
January 24, 2025
1 out of 5
This location definitely has something going on and needs to be looked at and it's your black shirt wearing people guy with a beard young lady refused to help me with a dumb situation that I got put in from buying a new game at this (best buy store) for my son's birthday opened the unopen game on birthday some old game was in it we never heard of called your customer service and told them the situation that they would help me and just go to the store well I did just that to have every person in that store calling us a lier basically and telling us how that doesn't happen and they refused to help us and getting store credit for a problematic store is not good enough.
Response from Best Buy
January 24, 2025
Hello, James, Thank you for taking the time to leave a review. We know it's frustrating when you aren't able to make a return. If you'd like to formally document your feedback, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64725912. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) Sincerely, ^Meghan
Madeline J
January 20, 2025
1 out of 5
My order was delayed so I canceled because I need it now! Then this store cancelled my pickup order without ever giving us a chance to pick up! They never marked the order ready for pickup, but canceled my order and then my card wouldn’t work to order a new one!!!!
Response from Best Buy
January 20, 2025
Hello, Madeline, Thank you for providing your feedback on Google my Business. Not having your order delivered in a timely manner or having other order cancelled is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64711238", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay

About Best Buy Tulsa

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