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Best Buy Tulsa

10303 E 71st St
Tulsa, OK 74133
(918) 250-6819
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Frequently Asked Questions About Best Buy Tulsa

How do I check product availability at the Tulsa Best Buy?
How do I check my order status?
My local Tulsa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tulsa stores’ holiday hours?

Recent Reviews

4.1
(3555 reviews)
Ann H
September 07, 2024
1 out of 5
Weird place. Walking around the store had five employees ask if we needed help but once we got to the register and waited for five minutes no one showed up until a group of teens walked up. Then the saleslady that had seen us waiting walked up and immediately helped the teens, completely ignoring us. We left our stuff on the counter and walked out. Not going back there.
Response from Best Buy
September 07, 2024
Hello Ann, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64170305. Kind regards, ^Aaron
Joseph M
August 23, 2024
3 out of 5
Not the greatest visit to this best buy. Waited 15 minutes till someone finally asked if we needed help
Response from Best Buy
August 24, 2024
Hi, Joseph, We appreciate your review. Having to wait for assistance can certainly be a less than ideal experience. We are always looking to improve the customer experience and would like to gather your thoughts. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64110050" in your message. Thanks! Regards, ^April
Aaron D
August 15, 2024
2 out of 5
Some employees would rather look at their phones than help customers. I went into buy a laptop and arrived at the store about 10:15 a.m., it was not busy. I walked to the PC department and the employee made eye contact with me and quickly looked away and didn't even say hello or smile. I went right over to the computer I wanted to purchase, waited for about 15 to 20 minutes until the employee was done helping the current customer, then figured he'd come over and ask if I needed help. Instead he went walking around the store looking at his phone and then started chatting with one of his fellow employees. I walked up to the front to look for someone to help me and realized these two uninterested employees were the only ones around. So I asked one of them for help and bought my computer. The sad thing is, I worked at Best buy for a number of years, in the PC department, in mobile phones, in the warehouse, and AP, so I know the whole customer service experience. This is definitely not the customer interaction I remembered and hoped for. Management of store #221, you would do well to teach your employees common customer courtesy. The employees were not unpleasant by any means, they just weren't interested in doing their jobs. Seemed more like they were just there to collect their paycheck and do the least possible. I was really hoping for a better experience.
Response from Best Buy
August 15, 2024
Hi, Aaron, We truly appreciate you taking the time to share your recent experience at the Tulsa, OK Best Buy. This is not the service that we aim to provide and we're truly disappointed to know that your visit was less than stellar. We'd like for you to send a private message that includes your full name, phone number, email address, along with mentioning this Google review, number 64075136. You can connect with us using one of the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). Thank you, ^Tina
Darrell S
August 14, 2024
5 out of 5
Very helpful

About Best Buy Tulsa

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