Best Buy Tulsa

I walked in their saw the washing machine I wanted set payment up to their credit card I asked was it in stock because I read the small print that stated some items may not be in stock and you have to wait salesperson oh yeah it's in stock set the appointment to deliver on Monday this was on Thursday I bought it Monday morning they sent a text to me tell me there's a problem with the delivery I call them and ask them what the heck they tell me it's not in stock when I know it was somebody bought it right there and took it home was what they did tell me. I was told I have to wait till February 1st I told them to stick it.. typical Best buy crap.. not the first time this has happened to me at Best buy will be the last time hope they go out of business like Conn's it'll teach them a lesson. Without being proper with the customer you're screwed... Went to an appliance store bought a better washing machine saved $135 bucks bought on Monday delivered on Tuesday morning Best buy wanted me to buy the Amana I bought the Frigidaire 787.00 before the hoses and delivery I got a completely delivered it in my house hoses for $630 dollars..

Needed a basic home printer for my senior parent. Salesman in area was bugging me constantly and made me feel uncomfortable. I wanted to forget about it and leave, but I instead walked the store and came back to him finally helping someone else. I made my decision, quickly grabbed a printer and headed out. He was too annoying and I almost walked out. Love the printer :)

Terrible customer service. I ordered a new Samsung refrigerator from Best Buy. Best Buy had a third party contractor bring the fridge out and install it. The fridge doesn’t cool, almost as if it was a store model without a compressor. I called them and explained what was going on and their solution was to do an exchange 5 days later. So I get to move into a new house and go 5 days without a fridge. Very frustrating. There has been zero accountability or apologies from Best Buy granted you don’t get to speak to actual employees anymore. Oh also I purchased the 3 year geek squad protection for this fridge and this is how I got treated. If you need major appliances go somewhere else.

Your automated phone system sucks! Just wanted to speak to a representative for a few simple questions so I didn’t have to waste a 30 minute drive, bit of course it won’t transfer me over and hangs up on me. Yall suck