Jesssica W
January 18, 2026
My husband and I were in with my pc that was having issues since we got it,so an ongoing 1.5 year issue.. Wouldn’t hold a Ethernet connection. Dealt with geek squad a few times and still couldn’t resolve the issue. However today,we talked to Miach the manager. He is an outstanding employee and made sure we got our issue fixed/corrected. Very nice and polite!! Glad he walked over when he did..or else we’d probably still be running circles getting the issue brought to attention.
Gregory K
January 18, 2026
If you like a great deal we have that in common. Since this is incident #3. I decided to post. Pull 13 dollar item off shelf-at checkout it rings up @ $65! Take checker to shelf. It was in the incorrect spot-3rd time in 1 year. The last time I experienced this kind of nonsense was at Circuit City before they closed. I’m older now and need bifocals to see the tiny bar codes and prices. I don’t always have them with me. Last time was an energizer battery pack for cell phones. The people working there are intelligent. They can spot browsing people. Those they ask if they need help, interrupting conversations constantly. If you need help with something for real, they notice that and disappear faster than Lowe’s employees near the board cutting area.
Response from Best Buy
January 18, 2026
Hello,
Thanks for taking the time to share your feedback with us. We can appreciate finding an item on the shelf and expecting it to be one price, only for it to ring up higher, especially multiple times, isn't a welcome experience. We'd be happy to review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/njox2q), Twitter/X (https://bby.me/we88ia), or Instagram (https://bby.me/9vif7b). Please also refer to your "Google review #106216" in your message to us.
Paid for a remote starter and installation. They cancelled my order and returned my starter because they thought I was supposed to pick up the item they were paid to install.
Always have what I need I'm always giving this a 10