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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Tulsa
How do I check product availability at the Tulsa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tulsa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tulsa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tulsa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3680 reviews)
Judy L
March 31, 2025
5 out of 5
One thing you can Always say about Best Buy!
If you cannot find what you're looking for anywhere else, Go to Best Buy first, save yourself some "Time and Trouble!" go there first!
Amroz S
March 29, 2025
1 out of 5
Absolutely unprofessional employees. I went to geek squad for an appointment with appliance. They said they needed to send the product out for service but they wanted me to sign a paper that I am liable to pay for any additional charges even though I had the geek squad protection. I asked them that I cannot sign it since I am not sure what is wrong with it and I cannot sign it blanket without knowing how much I need to pay. They were adamant on it. This is what the employee said “ You have to sign it or I am not sending it”. I asked for manager and he said same thing and affirmed his employees decision that he won’t do anything and asked me to call corporate if I have problem and told me to take all my stuff and move away although they had no customer for service and no one in line and had 4 empty desks. I called corporate next day and returned it to different store without signing anything. Both employees were on power trip chewing gum and treating me like they own the place and conversation even though I am the one who paid almost $200 when I bought the appliance.
Response from Best Buy
March 29, 2025
Hi, Amroz,
Thank you for your review. I understand how challenging it can be when the service you've received does not meet your expectations. At Best Buy, we're committed to providing positive customer interactions, and we appreciate you sharing your experience as it helps us continue to improve.
So that we can formally document your situation and provide any assistance we can, please reach out to us via Facebook at http://facebook.com/BestBuy, Instagram at http://instagram.com/bestbuy, or Twitter at http://twitter.com/BestBuySupport in a private message or DM that includes your full name, phone number, and email address. Be sure to mention your Google review 64982930.
Kind regards,
^Pre
Stephanie J
March 27, 2025
1 out of 5
I went in looking for a flash drive and needed help so I went to the front and asked and I waited about 10 minutes while all the employees walked right by me on their phones. What happened to smiling faces and customer service? To whoever owns this store you really need to go in and check it out from the customers point of view. Left went to Staples right across the street and was greeted and helped. That’s how you do it Best Buy…..
Response from Best Buy
March 27, 2025
Hello, Stephanie,
Thank you for taking the time to share your experience. We are truly sorry to hear about the lack of assistance you received when looking for a flash drive in our Best Buy store. It's certainly not the impression we want to leave, and we understand your concern at being passed by without help. We appreciate you highlighting this, as it gives us direct feedback on where we can improve.
So that we can formally document your feedback, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64976174.
Kind regards,
^Pre
Orsbon H
March 27, 2025
1 out of 5
We bought a dish washer the first week of March. The first date it was supposed to be delivered, was on 3/17 but an employee took our dishwasher to the wrong home, then damaged it after opening it. Our next delivery date was supposed to be on 3/27, but when we called in to verify it. We were told it needed to be rescheduled again. Horrible experience. Had to get a refund and will be looking elsewhere.
Response from Best Buy
March 27, 2025
Hi, Orsbon,
Thank you for taking the time to share your review with us. We never want to make getting your dishwasher delivered and installed difficult. However, we can see this experience did not properly reflect those expectations. We would like to further discuss this matter with you, as we strive to learn and grow.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64975458" in your message. Thanks!
Regards,
^April