AortaPlatinum
January 03, 2026
Pathetic. Most WALMARTS I go to are better organized than this nightmare. Searching for a specific video cable in the computer accessories area felt like rifling through a landfill, not a single item was in the correct place, so I had no idea the store-brand HDMI splitter I grabbed was like $50 until I got to the register and the poor cashier had already scanned it and had to void the transaction for me.
I'd just shop online but the Best Buy website is borderline unusable, the app AND the mobile site are comparable to dial-up in how slow they are. I don't see Best Buy as a company staying afloat into the 2030s if they continue caring this little.
Ashley A
December 29, 2025
The employees that helped us with the VR headset did an amazing job helping my son get squared away with his Christmas present.
Michael S
December 29, 2025
I was hoping to trade something in, Not a pawn shop😜🤣🤣
Michael G
December 28, 2025
After l they changed how the phones answer it’s impossible to get to anyone!
Response from Best Buy
December 28, 2025
Hey there, Michael!
We can definitely understand the desire to speak with someone at your local store before making the trip. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #96625 in your message. You can find us here:
Facebook (https://bby.me/5qux9e)
Twitter/X (https://bby.me/3aof37)
Instagram (https://bby.me/f8isz0)
We hope to hear from you!