Best Buy Tulsa

Issue is with whomever handles the delivery section. Was scheduled a week ago to have a TV delivered/installed on Sat 10Oct. Received a text at 1837 on 9Oct that I need to call to reschedule. I call and the AI says its being rescheduled because no one was home when they tried to drop off. Finally got to talk to someone who barely spoke broken english (thanks for that) and of course there is nothing that can be done. Apparently it was scheduled with a team that did not have the capability to install the TV. And then after i get off the phone, i get both a text message and email stating delivery is set for tomorrow the 10th and then after a few minutes the rescheduled ones come through. Is this because you all want to make it seem like it was me who wanted to reschedule??? Why not just put the reasoning out there and be transparent instead of trying to make it look like the customer is the one who wanted to do this? So over the course of the whole week no one knew they were not capable of installing a TV but yet waited till the night before delivery to let the customer know, really appreciate cancelling plans for no reason by the way. And i further appreciate having to miss a day during the week on short notice. Whomever is handling manpower and schedules needs some additional training.

This is going to be my go to place for a lot of things for me and my daughters adventures and learning tutorials alone. I came in too tired and excited. I ended up buying a highly rated HP labtop and a Eufy doorbell camera. The customer service here was top notch. The employees really helped me to be able to make an informed decision with the everything that I was looking for. At an added bonus at the end I lost my aviator sunglasses of coarse. One of the employees took down my number to call me in case they found them. I ended up tracing my own steps back and found my glasses where I had first starti by looking at stuff with those high end cameras 🎥…Great place and people. I will be back soon!

Where do I even start? I was having a wonderful experience when all of the sudden this guy named Ray came up to me and messed up my whole experience. I was just trying to buy a camera for my trip to Italy that I am taking in a couple of weeks but all of his knowledge was wrong. I had been researching the canon 7x for months and was trying to buy that one but Ray told me I was wrong for choosing that one. He was like all rude to me and just had this sort of attitude about him. Other than that, I had a wonderful time talking to Diego!! He was super helpful and super kind and he helped me out with the cameras!!

Its best buy..