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Best Buy Tulsa
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Tulsa
How do I check product availability at the Tulsa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tulsa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tulsa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tulsa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3605 reviews)
Donna P
November 19, 2024
5 out of 5
I love this place.
Davy A
November 14, 2024
5 out of 5
Very helpful and friendly service. Awesome
Bill O
November 08, 2024
1 out of 5
Waited over 30 minutes for someone to help me. I was told 3 times from 3 different employees that they would get someone to help me. No one ever did so I took my $300.00 and left. They are not the only place that sells what I wanted to buy. Needless to say I will not return to this business.
Response from Best Buy
November 08, 2024
Hi, Bill,
Thank you for taking the time to share this review here, although we hate to hear you were unable to reach the support you needed while shopping in-store. We would like to ensure your experience is escalated to the appropriate teams for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64401540. We look forward to hearing from you!
Regards,
^Katie
Abby S
November 04, 2024
1 out of 5
I don’t normally leave bad reviews but this one needs to be known. I bought a garmin watch from them and had it delivered to my house. My delivery showed up on time but the box was empty. No watch in it. The box did not appeared to be tampered with either. I contacted Best Buy and they said they would send me a replacement but to the store this time. The replacement never showed and then I called to get an update and they said it was on backorder and they did not have an estimate on arrival. I asked to cancel my order. To my surprise a few months later when I saw my statement, they never canceled the watch. They only canceled the replacement but not my original order. Long story short, after many attempts of communicating with customer service over the phone, I had to pay $450 for a watch I never received so I wouldn’t get laid fees on my Best Buy credit card. They still have not fixed the issue.
Response from Best Buy
November 04, 2024
Hello,
Thank you for sharing your experience with us, Abby. It’s understandable how disappointing and stressful it must be to have paid for a watch that never arrived and then face additional complications in getting the issue resolved. Receiving an empty package and dealing with unfulfilled promises of a replacement would be an incredibly frustrating experience for anyone.
We want to make things right and ensure this is properly addressed. Please connect with us by sending a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you're reaching out regarding your "Google Review" and include the conversation number 64385690 so we can quickly identify and assist you.
Thank you for taking the time to reach out, and we look forward to resolving this for you.
Best regards,
^Magee