Best Buy Tulsa Midtown

DO NOT BUY ANYTHING FROM THEM! And do not waste your money on warranties because THEY WILL NOT COVER IT! I went into the store with video proof of what the less the 1 year old TV i purchased was doing. It turns off on itself, blanks out to the home screen, looses audio, and goes to the home screen constantly in the middle of shows. The lady at the store said it was covered under my warranty and that they'd come out to pick it up and give me the new one. She even mentioned maybe getting a credit so I could upgrade to a nicer model. 35 infuriating minutes of constantly repeating myself on the phone with the help line they tell me it is not covered and offered to send a repair guy out. IT IS NOT REPAIRABLE we have already tried that and it is covered on the warranty for the exchange and the lady in the store even gave us the receipt for the exchange approving it! I tried asking to talk to a manager and they literally told me NO! I have never been so mad at a customer service rep in my life nor talked poorly to one but this sent me over the edge! I might as well just flushed $500 down the toilet not to mention all the money we've spent on a useless warranty that they do not honor. 1000% will never be purchasing from best buy again and encourage you to not waste your money on faulty products that they do not stand by.

Helpful staff that goes above and beyond to ensure you find what you are looking for.

This is my go to for most small and medium eletronics.

walked in was greeted as they held a conversation never making eye contact nor stopping their conversation not a true greeting. Smelled of poop.. Then ask for what I was needing he seemed lazy not wanting to show me the TV I was wanting to see. I was told to go stand in line and they could see what I needed and that line was very long to endure the scent.