Lynette B
November 06, 2025
This is my go to for most small and medium eletronics.
Talesheia S
November 05, 2025
walked in was greeted as they held a conversation never making eye contact nor stopping their conversation not a true greeting. Smelled of poop.. Then ask for what I was needing he seemed lazy not wanting to show me the TV I was wanting to see. I was told to go stand in line and they could see what I needed and that line was very long to endure the scent.
Response from Best Buy
November 05, 2025
Hello, Talesheia,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when wanting courteous and attentive customer service. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
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Kindly mention the phrase “Google Review, Convo #65079" when reaching out on social.
Ahmed, or whatever his name is was awful!! Was trying to buy a laptop Tuesday night. The salesman was hard to track down. Then he asked if I was getting a best buy card and I said no. He then said oh well okay. I have a customer getting a laptop and a best buy card right now, so let me call someone else for you. He then asked what I was looking for, and I said I want to look at the open box laptops. He told me nothing in there is a good value. He asked what I was looking for because he didn't want to go through the available options with me. So I had to look it up online myself. And he still couldn't find it in the store. He then asked my price point. I told him 400, and he told me there's no way. I'd have to spend at least 700 to get what I was looking for. And kind of shamed me. Finally the other associate came out. Then I watched the salesman be very rude to the associate. In the end it was the second associate that helped me get what I need.
In and out. New just what I needed for my tablet