The late stage capitalism of it all means you might want to call before you go. A paper shredder was the mission. The guy at the door happily directs me to where to find them. The guy in the dept has trouble finding any so he asks. That guys says shredders are now online only. As I leave and let the door guy know, he offers “I bought one 2 weeks ago, that can’t be.” Fun times.
Response from Best Buy
August 24, 2026
Hi,
Thanks for leaving your review. It's unfortunate that you were not able to find the item you were looking for. We understand why you would be disappointed. We would like to speak with you more and get some additional information. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 209497 in your message to us.
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Buena atención y exelente personal
Went in to drop some $ on computer accessories. Looked at the monitors, couldn't find what we needed so proceeded to look around for an employee to ask about their selection. Walked up to the guy at the front and he said they were busy and that they'd get to us. Forty minutes later, no one came. Thats even after inquiring again with the guy at the door. Also, flagged down another person that said they were "freight and couldn't answer questions". Ended up going to south side to get monitor, keyboard, and a mouse.
Response from Best Buy
August 22, 2026
Hello Brandi,
We can see why you’d be upset with this interaction, and we would like to learn more. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #208458 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/iNFHoL)
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Went to the store on Skelly in Tulsa to buy an unlocked phone that would work for T-Mobile, and had been waiting for just a couple of minutes when a young man told me that the people that handle T-Mobilephones would be worth me in about 45 minutes. I'm pretty patient, so I waited for an hour before I asked another sales associate when the T-Mobile people would be over to help me.....
That's when I found out that ANYONE that works there could've sold me the phone at any time because they no longer have an on site T-Mobile person in store.....
THAT'S an hour of my life that I'll never be able to get back....
Response from Best Buy
August 22, 2026
Hello,
Thank you for taking the time to write a review. Your time is valuable, so it's understandable to be frustrated at having to wait longer than you needed to. If you'd like to formally document your experience, please send a private message on social media. Please include Google Review 208344 when reaching out.
Our team would be happy to assist you on any of the following platforms:
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