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Frequently Asked Questions About Best Buy Tulsa Hills

How do I check product availability at the Tulsa Hills Best Buy?
How do I check my order status?
My local Tulsa Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tulsa Hills stores’ holiday hours?

Recent Reviews

4.1
(2561 reviews)
Jim G
July 29, 2025
1 out of 5
I have always shopped at this Best Buy and have had no issues. This last purchase has changed my mind about this store. I was looking for a home security system but the item I wanted was not at this store so the representative told me it was at there warehouse and it could be delivered to my house the next day by 3:00 pm. I agreed and paid for the item saving me a drive across town to another store. The next day came and no product delivered. I checked their app and there was no status. I tried to call the store for a status and that was a joke so I went back to the store. They told me there was nothing they could do because the item was being delivered by a third party delivery company (Roadie) and they had the item. Several hours later I received an email from Best Buy that my order is delayed for 2 weeks for a product that was supposedly in stock. No other explanation. I checked on Amazon and I find not only can I get the product the next day it is less money. Tomorrow I will be going back to the store for a refund.
Philip v
July 22, 2025
1 out of 5
I intensely dislike not being able to call the Store. I HATE being routed to some call center where the English Language is secondary. I was interested in a new television, but I give up. I’ll get by with the ones I have that still work. Offshore call centers are the scourge of the American consumer!
Dulce C
July 22, 2025
1 out of 5
They straight up lied to trick us into getting a Best Buy credit card. Claimed that we would receive interest free and a promo credit on top. We asked questions, double checked and they promised that we were getting all of those things. Instead I lost hours of time with customer service and wound up paying interest. Closed the account and will not be purchasing here again when they either lie or are incompetent.
Response from Best Buy
July 22, 2025
Hi there, Thank you for reaching out here to share this review with us, although we hate to hear there may have been a miscommunication regarding your Best Buy Credit Card. We would like to learn more, and ensure your feedback is formally documented on a Corporate level for internal review. To get started, please send us a message on Facebook (https://bby.me/q89ub4), Twitter/X (https://bby.me/cl37nb), or Instagram (https://bby.me/qikxds). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: #18937. We look forward to hearing from you! Regards, ^Katie
Kyan
July 17, 2025
1 out of 5
Terrible Best Buy, do NOT go here if you’re buying a TV. Sold me a broken TV that would not turn on and would not refund me or take it back, claiming it was due to how I transported it. I transported it right side up and securely and they had proof that I did but still refused to refund me.
Response from Best Buy
July 17, 2025
Hey there, Kyan, Thanks for reaching out to provide us with your feedback. I can understand your concerns around the purchase of your new TV. We would love to hear more details surrounding your experience and would love to follow up with you on them. Please send us a private message on Facebook (https://bby.me/xfcu2d), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #17020" and share your full name, email, and phone number. All the best, ^Jacob

About Best Buy Tulsa Hills

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