Frequently Asked Questions About Best Buy Tulsa Hills
How do I check product availability at the Tulsa Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tulsa Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tulsa Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tulsa Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2647 reviews)
cherylrush1
March 04, 2026
1 out of 5
Best Buy Tulsa Hills. Computer Repair. Found out through chat my computer was delivered 2 days ago but not checked in yet. I tried to call and got a Customer service center who were rude and first guy told me I needed to call fedex then he put me on hold for 10 min and hung up. Called back got a girl this time who was nice and said the same thing as the chat person did earlier in the day but when she tried to transfer me to the store after first ring disconnected. You can't talk to anyone at the store and this call center doesn't know how to assist. Aweful and still don't have my computer back.
Response from Best Buy
March 05, 2026
We understand the frustration when a repair has not gone as expected. We would be happy to look into this further for you. Please reach out to us in a private message on Facebook (https://bby.me/20udlp), Twitter/X (https://bby.me/8wv2d3), or Instagram (https://bby.me/0y7fwb), and mention your Google review, 125796.
Zaw D
March 04, 2026
1 out of 5
I’m very disappointed with the customer service here. I have a specific technical question regarding a laptop repair, but it is impossible to reach a human being. Being forced through an automated system with no option for live support is unacceptable when dealing with expensive hardware.
Response from Best Buy
March 05, 2026
We understand the frustration when needing help with technical issue and being unable to connect with the store. For technical support, please contact our Geek Squad teams at (800) GEEK-SQUAD or (800) 433-5778 or online here: https://bby.me/uu0u2h
For additional questions or need of help, please reach out to us in a private message on Facebook (https://bby.me/mnyc2b), Twitter/X (https://bby.me/tcjh6g), or Instagram (https://bby.me/g8hv68), and mention your Google review, 125764.
all t
March 03, 2026
5 out of 5
Staf was really great and helpful, also managed to get everything I needed in one trip
User1084
February 27, 2026
1 out of 5
Everything overpriced
Response from Best Buy
February 27, 2026
Hello,
Thank you for reaching out to us. Getting the best prices is always a positive experience, especially when shopping at your local Best Buy store. We encourage our customers to utilize our Price Match Guarantee. We have provided a link below to our Price Match Guarantee below.
https://bby.me/yewfm8
If you require additional assistance or support, please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter: @BestBuySupport
Please mention "Google Review, Conversation #122737" when contacting us on social media.