Frequently Asked Questions About Best Buy Tulsa Hills
How do I check product availability at the Tulsa Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tulsa Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tulsa Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tulsa Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2617 reviews)
Genny G
December 31, 2025
1 out of 5
The verizon people in best buy gave us false information several times throughout our purchase. They told us best buy total protect no longer works on Samsung phones, then they changed their story and said because we did the delay order we can't use it. They also told us we have 1100 trade in and now verizon is offering 120 . This has been the biggest headache I've ever had to deal with.
Response from Best Buy
December 31, 2025
Hi Genny,
Thank you for your review. It's concerning when the information provided isn't clear and consistent- We completely understand how important that is.
So that we can formally document your feedback and address your concerns, please reach out to us on Facebook (https://bby.me/cm1jxk), Instagram (https://bby.me/n3zx0n), or Twitter (@BestBuySupport). Be sure to mention your Google review 98525.
Helen S
December 30, 2025
5 out of 5
Awesome service
Hannah B
December 27, 2025
5 out of 5
The most helpful best buy employee, Angel. She helped get me a really nice mouse and keyboard perfectly in my budget. I’ll be looking for Angel every-time I go to best buy!
Keith R
December 21, 2025
5 out of 5
Helpful staff got what I needed quickly and was on my way