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Frequently Asked Questions About Best Buy Tulsa Hills

How do I check product availability at the Tulsa Hills Best Buy?
How do I check my order status?
My local Tulsa Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tulsa Hills stores’ holiday hours?

Recent Reviews

4.1
(2512 reviews)
Ginger S
March 26, 2025
1 out of 5
I can’t believe this is supposed to be an actual business. You can’t even call the store. Lol!!! They have people in India to tell you nobody could possibly be reached. I was told I would be sent an email on delivery time the day before. Nope , no email. Just a phone call 15 min before on the day of. Wow what kind of operation is that? It’s not. It’s poor business management. I now wish to return my items I paid for in cash.
Response from Best Buy
March 26, 2025
Hello, Thanks for sharing your feedback with us. I understand not being able to reach your local store as you'd expected, wouldn't be ideal, especially when communication about your delivery didn't go as communicated. To allow our stores the best opportunity to focus on their customers in the stores, calls are currently directed to our support teams to handle questions. These support teams are often who would actually be managing the delivery experience, and not the store as well. That said, I would like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and order number. Please also refer to your "Google review 64970778" in your message. Sincerely, ^Melissa
Fern R
March 25, 2025
5 out of 5
Had an awesome experience here. The staff was very knowledgeable about what I was needing.
Kelsey O
March 13, 2025
4 out of 5
Quick to greet you but slow to find help in the department you need.
John D
February 26, 2025
1 out of 5
I can't find nothing then when it finally finds it it takes you out of the way then while you're going along it loses it. what a piece of crap.
Response from Best Buy
February 26, 2025
Hello, John, Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important a readily available items can be, and know we would be reaching out for more support. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64858767 regards, ^Brandon

About Best Buy Tulsa Hills

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