Frequently Asked Questions About Best Buy Tulsa Hills
How do I check product availability at the Tulsa Hills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tulsa Hills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tulsa Hills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tulsa Hills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2512 reviews)
Ginger S
March 26, 2025
1 out of 5
I can’t believe this is supposed to be an actual business. You can’t even call the store. Lol!!! They have people in India to tell you nobody could possibly be reached. I was told I would be sent an email on delivery time the day before. Nope , no email. Just a phone call 15 min before on the day of. Wow what kind of operation is that? It’s not. It’s poor business management. I now wish to return my items I paid for in cash.
Response from Best Buy
March 26, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to reach your local store as you'd expected, wouldn't be ideal, especially when communication about your delivery didn't go as communicated.
To allow our stores the best opportunity to focus on their customers in the stores, calls are currently directed to our support teams to handle questions. These support teams are often who would actually be managing the delivery experience, and not the store as well. That said, I would like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and order number. Please also refer to your "Google review 64970778" in your message.
Sincerely,
^Melissa
Fern R
March 25, 2025
5 out of 5
Had an awesome experience here. The staff was very knowledgeable about what I was needing.
Kelsey O
March 13, 2025
4 out of 5
Quick to greet you but slow to find help in the department you need.
John D
February 26, 2025
1 out of 5
I can't find nothing then when it finally finds it it takes you out of the way then while you're going along it loses it. what a piece of crap.
Response from Best Buy
February 26, 2025
Hello, John,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important a readily available items can be, and know we would be reaching out for more support. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64858767
regards,
^Brandon