Best Buy Beaverton

Greeter at the door offers help but can't leave their post; floor manager doesn't know the product lines, walks way ahead of me trying to get anyone on the phone to help me, just to finally end in the "spot" for my ask and there is two blank cardboard "need to reorder" placecards for the entire section. Bruh. Why did you even bother to lead me here for this bull??! Totally predictable "help" at its best. Good luck!!

I had a dash cam installed today at this location. The crew was quite helpful and friendly. They showed me my options, they were punctual at the time of the installation. They explained the process. Matt, the technician was very knowledgeable and answered all questions clearly.

Matt, in the Cedar Hills Geek Squad is phenomenal. He treated my malfunctioning laptop and external hard drive (full of family pictures) as if they were as important to him as they are to me. Thanks Matt! PS. Plan more time than you think you need for your Geek Squad appointment because, no matter who is working, they seem staffed such that they sometimes run 40+ minutes behind schedule in the afternoons.

Don't recommend this one if you are trying for collectibles at release. An employee checked earlier in the week and told me they had multiples of an item in the backroom, but they couldn't sell any until Friday. Came back Friday morning, was first in line before the store opened, first in line at customer service, and the customer service rep had the audacity to say "we didn't receive any of that product", didn't even try to make up a lie about what happened to the product another employee verified they had received. Clearly employees are keeping collectible product for themselves before the on-sale or holding them for specific people. Won't be back to this location and makes me question shopping at Best Buy at all going forward.