Would give less than one star. Waited 30 minutes to buy a phone. Stood there and they kept saying 5 mins more. Only one person that could do the service so I waited 30 mins to buy a phone to just have to go somewhere else to have the servce started. Waste of time Waste of time Waste of time.
Response from Best Buy
November 19, 2025
Hi,
Sorry to hear that you had to wait longer than expected to get a new phone. We want to hear about this experience. Please mention review #71556 when you connect with us on links.
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Ingrid A
November 17, 2025
Lovely people who patiently explain things to Dinosaurs like me!
Gordon A
November 16, 2025
Wide variety but the staff dont know very much about what they are selling, computers and monitors at least. Not a single person could answer my questions and they did not direct me to someone who could. If you know what you want, then Best Buy is great. As nice as can be, just dont ask too much of them.
Amanda R
November 13, 2025
Truck delivery…no overnight parking