Staff was rude and dismissive when trying to ask about possibly installing a dashcam i was looking to purchase. Waited at checkout for 15+ minutes with no one in line ahead of me before someone came to check me out. I regret buying from here. I believe it comes back to management, though, as it seemed way too understaffed. Also once opening the dashcam the plastic uses feels really cheap for a $200 camera, video quality seems ok though.
Response from Best Buy
April 03, 2025
Good Evening, Colton.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65005897" for reference. You can find us here:
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Kind Regards,
^Trey
Checkout was a breeze and very friendly with great and useful recommendations.
It's not their fault but it seems that most Best Buys have very little inventory... the employees are friendly and helpful but it's hard to get worked up about going into a store when there's so very little inventory..
Response from Best Buy
April 01, 2025
Hi, Jose,
Thanks for sharing your review with us. While we are happy to hear about your positive interactions with our staff, we understand not having much inventory to choose from is not a welcome experience. We would like to follow up with you to gather more information about what you may like to see inside our retail stores.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64995209" in your message. Thanks!
Regards,
^April
Helpful staff and store is organized is a clear, logical manner. Parking lot (not the stores fault, but part of the shopping experience nonetheless) is atrocious. As one of the few electronics stores in the area, I do wish the PC component selection was bigger and more varied