Best Buy Beaverton

I had a dash cam installed today at this location. The crew was quite helpful and friendly. They showed me my options, they were punctual at the time of the installation. They explained the process. Matt, the technician was very knowledgeable and answered all questions clearly.

Matt, in the Cedar Hills Geek Squad is phenomenal. He treated my malfunctioning laptop and external hard drive (full of family pictures) as if they were as important to him as they are to me. Thanks Matt! PS. Plan more time than you think you need for your Geek Squad appointment because, no matter who is working, they seem staffed such that they sometimes run 40+ minutes behind schedule in the afternoons.

Don't recommend this one if you are trying for collectibles at release. An employee checked earlier in the week and told me they had multiples of an item in the backroom, but they couldn't sell any until Friday. Came back Friday morning, was first in line before the store opened, first in line at customer service, and the customer service rep had the audacity to say "we didn't receive any of that product", didn't even try to make up a lie about what happened to the product another employee verified they had received. Clearly employees are keeping collectible product for themselves before the on-sale or holding them for specific people. Won't be back to this location and makes me question shopping at Best Buy at all going forward.

Employees are completely clueless about new game releases... What a waste of time. Never shopping here again